外贸业务员常用英语口语
1. Introduction and Greetings:
- Hello, my name is [your name]. How can I assist you today? - Good morning/afternoon, how may I help you?
- Nice to meet you, I"m [your name]. How can I be of assistance?
2. Inquiry and Information:
- Could you please provide me with more details about the product you are interested in?
- What specific features or specifications are you looking for?
- Do you have any preferred quantity or packaging requirements?
- May I know your target price range?
3. Quotation and Pricing:
- Based on your requirements, here is our best
offer/pricing.
- The price for [product] is [amount] per unit.
- We can offer you a discount of [percentage] for bulk orders.
- Our pricing is competitive compared to other suppliers in the market.
4. Negotiation and Customization:
- We are open to negotiation. Is there any specific aspect you would like to discuss?
- We can customize the product according to your needs. What specific modifications are you looking for?
- If you can increase the order quantity, we can offer you
a better price.
5. Sample Request:
- We can provide you with a sample for evaluation. Would you like us to send one?
- The sample fee can be refunded after placing a bulk order. - Please let us know your shipping address for sample delivery.
6. Order Placement and Payment:
- To place an order, please provide us with the required quantity and shipping details.
- We accept payment through bank transfer, PayPal, or letter of credit.
- A deposit of [percentage] is required to confirm the order.
7. Shipping and Delivery:
- We offer various shipping options, such as sea freight,
air freight, or express delivery. Which one would you prefer? - The estimated delivery time is approximately [number] days/weeks.
- We will handle all the necessary customs clearance procedures.
8. After-sales Service:
- If you encounter any issues with the products, please let us know and we will provide prompt assistance.
- We offer a warranty period of [number] months/years for our products.
- We value your feedback and strive to continuously improve our products and services.
9. Closing:
- Thank you for considering our products/services. We look forward to doing business with you.
- If you have any further questions, feel free to ask. - Have a great day and take care!。
