《支付宝商家版使用指南》

Schedule of ServiceD.Alipay Merchant Acquiring Service (“Alipay Acquiring Service” or “Schedule”)A) GENERAL(i) Due Diligencea. Where reasonably requested by the Company at any time, the Merchant will provide a copy of its constitutional documents(such as its corporate registration documents) and such other relevant background or operational information as the Company reasonably believes may assist it in assessing the Merchant (the “Due Diligence Obligations”).b. Failure to comply with the Due Diligence Obligations will be a material breach of this Schedule by the Merchant.c. Before the Company provides the Alipay Acquiring Services, the Merchant will provide the Company with all or such partof the following information as is requested by the Company (collectively, the “Due Diligence Information”):i. email address,ii. legal and beneficial owner information,iii. business name (registered and 'trading as' name),iv. photos of a retail store where Spot Payment is offered,v. business operating address, andvi. any other relevant information upon the Company’s reasonable request from time to time.d. The Merchant will notify the Company of any changes to its Due Diligence Information in a timely manner as soon asreasonably practicable following such change.(ii) Effective DateThis Schedule shall become effective on the date of the Master Agreement For Payment Solutions entered into between the Company and the Merchant.B) SPECIFIC TERMSThe specific terms and conditions of this Schedule appear in Parts A to D of this Schedules hereto.Part AALIPAY SERVICES, SERVICE FEES AND SETTLEMENT1.Service Description.The Company processes Payments from Alipay Users on behalf of Merchant for purchase of Products, enable Merchant to accept payment from Alipay Users,during the term of this Schedule, the Company shall procure Alipay to grant to the Merchant the right to, and the Merchant shall be entitled to, accept the use of Alipay Wallet as offline and online (subject to the Company’s absolute discretion) payment solution for the Products by Alipay Use r/the Merchant’s customer (“Alipay Acquiring Services”). All risks and responsibilities in relation to the Payment shall be addressed and shouldered by the Alipay User and the Merchant.2.Service Feea)General. Merchant shall pay the Company the following fees (the “Service Fee”) in accordance with Clause2(b) of this Part A:For Online and Offline Spot Payment, the Company will charge the Merchant the Service Fee at theapplicable rate set forth in the table below:For online Payment, the Company will charge the Merchant the Service Fee at [ ]%For offline transactions, the Company will charge the Merchant the Service Fee at [ ]% (forMerchant-Presented QR Code).All payments of the Service Fee shall be exclusive of any Tax.b)Payment of Service Fee. The Merchant agrees that the Company may deduct, in whole or in part, any ServiceFee that is due and payable but have not otherwise been paid by the Merchant, from the relevant FundsAvailable for Settlement.c)Over/Under-Charges. If the Company charges the Merchant more than the Service Fee set forth in thisSchedule, the Company will return the additional Service Fee charged to the Merchant as soon as practicable.If the Company charges the Merchant less than the Service Fee set forth in this Schedule, then Merchant shallpay the amount of outstanding Service Fee to the Company as soon as practicable upon the Company’s request.3.Alipay Settlement Processa)Bank Account. The Merchant will bear all losses arising from the incorrect information of its banking details asprovided to the Company in this Schedule.b)Funds Transfer. Subject to the Company exercising its rights to withhold, deduct or set off in accordance withthis Schedule, the Company will transfer to the Merchant an amount equal to the "Net Settlement Amount" inaccordance with the formula set out below:Net Settlement Amount= Settlement Funds –Refunds (if any, as specified under Clause 3(f) below) -Chargebacks (if any) - any other amount that the Company may deduct in accordance with its rights to withhold,deduct or set off under this Schedule; andWhere: Settlement Funds =Funds Available for Settlement – Service Fee.c)Settlement File.Following the transfer of any Net Settlement Amount to the Merchant’s designated bankaccount, the Company will provide, on the same Working Day, a file containing the relevant settlementinformation (“Settlement File”) in relation to that Net Settlement Amount.d)Incidental Fee for Fund Transfer. In connection with transferring the Net Settlement Amount to the Merchantin accordance with this Part A, the Merchant will be solely responsible for bank charges (if any) imposed bybanks through which the Company initiates the transfer of such Net Settlement Amount. For any other fees orcharges imposed by beneficiary banks (where Merchant has a bank account), intermediary banks or otherpayment service providers passing or receiving such Net Settlement Amount on behalf of the Merchant, theMerchant shall be solely responsible for any such fees or charges.e)Refunds.(A)If an Alipay User requests and is due a Refund in accordance with a Merchant’s after-sale servicepolicy or a Refund is required by Applicable Law, the Merchant (as appropriate) will instruct theCompany in a timely manner to make such Refund to the Alipay U ser’s Alipay Account in accordancewith the Refund process to be agreed between the Company and the Merchant.(B)The Merchant hereby agrees to reimburse the Company for each such Refund and for that purposeauthorizes the Company to deduct the amount of each Refund from the Settlement Funds and returnsuch Refund to the relevant Alipay User in accordance with this Clause 3(e).(C)If the amount of the Settlement Funds is not sufficient to process the relevant Refund, the Company willbe entitled to process the Refund only after the amount of such Settlement Funds becomes sufficient topay the amount of such Refund or after the Company otherwise receives from the Merchant an amountsufficient to process the Refund. For the avoidance of doubt, the Company shall not be responsible forany claim or liability that the relevant Alipay User may seek Merchant in the event of any delay inprocessing such Refund.(D)Alipay will not charge any Service Fee in respect of any Refund from the relevant Settlement Fund.Any Service Fee related to a Payment that is subject to a Refund and which has already been deductedfrom the Funds Available for Settlement will be repaid to the merchant by the Company upon theRefund being paid to the Company.(E)the Company only accepts and processes Refund instructions from the Merchant if the request for theRefund is made within ninety (90) days from the date of the Transaction, except for Products relating toair travel that have been specifically agreed by both Parties which the Company will accept and processa request for any Refund up to three hundred and sixty five (365) days from the Transaction date.(F)The Merchant will ensure that any Refund is only effectuated through the system interface provided bythe Company. Any alternative methods for the Refund, including but not limited to bank remittance, aredisallowed.f)Settlement and Settlement Limit. T he Company will transfer the Net Settlement Amount in Hong Kong Dollarto the Merchant’s designated bank account (as provided in the Agreement) within one (1) Working Day fromthe date of Transaction. T he Company reserves the right to adjust the Settlement Limit and charge a fee forSettlement during the Renewal Term(s).g)Enquiry Regarding Settlement. Any enquiry by the Merchant with respect to settlement shall be made inwriting and the Merchant shall provide any information reasonably required by the Company to assist with suchenquiry. T he Company will, acting in a commercially reasonable manner, assist the Merchant in resolving therelevant matter and provide a written response to the Merchant within seven (7) Working Days after receivingsuch written enquiry from Merchant.4.Rules for Risk Management.a)The Merchant agrees that, if the Company determines in its sole discretion that certain features of the AlipayAcquiring Services may be subject to high risk of Unauthorized Payment or fraudulent Transaction, theCompany may suspend or terminate, with reasonable notice, the provision of such part of the Alipay AcquiringServices, including but not limited to adjusting the types, issuing banks and payment limit (whether perTransaction or per day) of the credit card and/or debit card Alipay Users will be able to use to complete thePayment from time to time.b)The Merchant to use its best efforts to promptly answer Alipay User’s enquiries and resolve any disputes inrelation to the goods and/or services provided by the Merchant.c)The Merchant shall be responsible for all costs and loss incurred by any disputes in relation to the goods and/orservices provided by the Merchant and any Unauthorized Payment if such Unauthorized Payment is caused byor due to the Merchant’s default with respect to Transactions, including but not limited to Chargebacks andrelated costs, and the Merchant will comply with the following rules:(A)Transaction Evidence. The Merchant will ensure to provide the Transaction Evidence within three (3)Working Days upon the Company’s request.(B)Reimbursement. If the Company does not receive the Transaction Evidence, or the Company deems theTransaction Evidence to be inadequate, or the Merchant accepts the Chargeback, or the arbitration orpre-arbitration result is not in favor of the Merchant, in the case that the Merchant elects to proceedwith the arbitration or the pre-arbitration (or equivalent procedure) to resolve the Chargeback and sucharbitration or pre-arbitration (or equivalent procedure) determines that there is a Chargeback, theChargeback amount regarding the Transaction in question will be deducted from the Settlement Fundsin the next settlement cycle in accordance with Clause 3 (b) of this Part A. .(C)Reimbursement Obligation. Provided Transaction Evidence has been requested, the Company may,having made due enquiry of the Alipay User, determine to reimburse an Alipay User in the event ofany Unauthorized Payment. The Merchant agrees to indemnify and hold harmless the Company for theamount to be agreed between the Merchant and the Company (each acting reasonably) reimbursed tothe Alipay User. In the event of any disputes in relation to the goods/services with card payments, theMerchant agrees to follow card association’s rules.5.Payment Policiesa)Responsibilities for Service Fee. The Merchant will pay any Service Fee for using the Alipay Services and willnot, directly or indirectly, transfer any such Service Fee, that it may be charged, to the Alipay Users in addition to what a Merchant would charge a customer for the relevant Transaction in the normal course of business.b)Alipay Wallet as Payment Method. The Merchant will not restrict its customers in any way from using AlipayWallet as a Payment method at checkout at any sales channel, including but not limited to requiring a minimum or maximum purchase amount (except due to the transaction control required by Applicable Laws) from customers using Alipay Wallet to make Payments.c)Prohibited Products. The Merchant fully acknowledges that must not provide Alipay Acquiring Services withrespect to any Transaction which is prohibited by this Schedule (including Payments in relation to Prohibited Products), Applicable Law or violates the Company and Alipay’s internal policies (as notified to the Merchant from time to time), or which will result in the Company being considered to have breached any Applicable Law.The Merchant will provide the Company information about its Merchant’s Products as reasonably requested by the Company from time to time. The Merchants will not sell Products through Alipay’s and the Company’s Platform that contain articles prohibited or restricted from being sold to Alipay Users under any Applicable Law, including without limitation the products listed in Appendix I, which may be updated by the Company and/or Alipay and notified to the Merchant from time to time (together, “Prohibited Products”). The Merchant will ensure that no Transaction being submitted for the Company’s processing involves or relates to any Prohibited Products (“Prohibited Transaction”). T he Company will have the right to refuse to provide any Alipay Acquiring Services with respect to any Prohibited Transaction and the Merchant will indemnify the Company for any damages, losses and liabilities that the Company may suffer arising from or in connection with such Prohibited Transactions.d)Products.The Merchant will use Alipay Acquiring Services only for the Products in connection withMerchant’s principal business as notified by the Merchant to the Company in accordance with this Schedule. The Merchant shall not make a request for Payment or settlement for any Transaction unless the Merchant is in the course of conducting a sales and purchase transaction with respect to the provision of the Products to Alipay Users. Cash Advances by the Merchant or by Merchant to Alipay Users are not allowed in any circumstances.The Merchant hereby agrees, warrants and represents to the Company on each of its request for Payment that each relevant Transaction thereunder has been duly and properly authorized and completed according to the terms and conditions of this Schedule and that the details of the Transactions are true and correct.e)Storage of Transaction Information. The Merchant will, maintain the records for each Transaction to justifyits authenticity for a period of seven years after the completion of the Transaction and the Company shall be entitled to review or otherwise access such records. Subject to any legal restrictions under Applicable Law, The Merchant will ensure that the Company, Alipay, the relevant service providers of Alipay and the Company and/or regulatory or governmental authorities having jurisdiction over Alipay and the Company be provided with or granted access to, the relevant Transaction information including but not limited to information on each Merchant, Products, and the amount, currency, time and counterparties to each Transaction, within three (3) Working Days of the Company’s request. Subject to any restriction under Applicable Laws, the Company will advise the Merchant of the names of such service providers or regulatory/governmental authorities and the subject matter to which such requests relate.f)Set off & Withholding. The Merchant agrees that the Company shall be entitled, at its sole discretion, to set off,withhold settlement of or deduct any sums payable and liability of any nature from time to time due, owing or incurred by the Merchants) to the Company(or any the Company Affiliate) under this Schedule against any monies and liabilities of any nature, including Payments, from time to time due, owing or incurred by the Company under this Schedule. The circumstances under which the Company may exercise its rights under this Clause include, but are not limited to,:(A)if the Merchant fails to comply with any term of this Schedule;(B)if the Company believes that the Merchant has or is likely to become subject to bankruptcy,insolvency, reorganization, winding up or similar dissolution procedures;(C)if the Company reasonably believes that there has been a material deterioration in the financialcondition of the Merchant; and(D)if the Company reasonably believes that any Transaction is a Prohibited Transaction.The Merchant shall not be entitled to retain or set-off any amount owed to it by the Company against any amountdue from the Merchant (or its Merchants) to the Company.6.Cooperation with the Company.a)In consideration of the mutual agreements and promises set forth in this Schedule, and for other good andvaluable consideration the receipt and sufficiency of which is hereby acknowledged, for the Term of thisSchedule, The Merchant, including its Affiliates, and its and their officers, shareholders, directors shall not inany way engage in any other payment acquiring service (other than the Service).b)The Merchant agrees that the limitations in this Clause are in the public interest by protecting the general publicfrom confusion and the passing off of other competing services and that the preferential rates as stipulated underthis Schedule adequately compensate it for these limitations.Part B ALIPAY ACQUIRING SERVICE TERMS AND CONDITIONS1.Definitions. Capitalized terms not defined in this Part B will have the meaning given to them in this Schedule includingthose set out in Part D, unless the context requires otherwise.2.Alipay Acquiring Services. T he Company will provide the Merchant certain service as described in Part A. Each of theCompany and the Merchant will perform and comply with its respective responsibilities set forth in this Schedule.3.Fees. In consideration for the Company providing the Alipay Acquiring Services to the Merchant in accordance with the termsof this Schedule, the Merchant will pay the Company the Service Fee and other fees or charges as set out in Part A. T he Company reserves the right to adjust such fees upon thirty (30) days prior written notice.4.Representations and Warranties. Each Party makes each of the following representations and warranties to the other Party,and acknowledges that such other Party is relying on these representations and warranties in entering into this Schedule.A.Authorization. The Party represents and warrants the following (collectively, the “Authorization Warranties”):(i)it is an independent corporation duly organized, validly existing and in good standing under the laws of jurisdictionof its incorporation;(ii)it is properly registered to do business in all jurisdictions in which it carries on business;(iii)it has all licenses, regulatory approvals, permits and powers legally required to conduct its business in each jurisdiction in which it carries on business; and(iv)it has the corporate power, authority and legal right to execute and perform this Schedule and to carry out the transactions and its obligations contemplated by this Schedule.B.Validity. Each Party represents and warrants that once duly executed by the Party this Schedule shall constitute valid andbinding obligations on the Party, enforceable in accordance with its terms. Except as otherwise stated in this Schedule, no approval or consent of any person or government department or agency is legally or contractually required to be obtained by the Party in order to enter into this Schedule and perform its obligations.C.No Conflicts. Each Party represents and warrants that (a) the execution of this Schedule, nor (b) the consummation bythe Party of this Schedule will (i) conflict with the certificate of incorporation or by-laws or any other corporate or constitutional document of the Party or (ii) breach any obligations of the Party under any contract to which it is a party or (ii) violate any Applicable Law.D.Litigation.Each Party represents and warrants that there is no litigation, proceeding or investigation of any naturepending or, to the Party’s knowledge, threatened against or affecting the Party or any of its Affiliates, which would reasonably be expected to have a material adverse effect on its ability to perform its obligations under this Schedule.pliance with Law.A.General. Each of the Parties will comply with any Applicable Law in connection with the operation of its business andperformance of its obligations under this Schedule. Merchant will at its own cost, keep such records and do such things as are reasonably necessary to ensure that Alipay and the Company complies with any Applicable Law; provided always that Merchant shall not be required to do anything which is inconsistent with or in breach of any applicable laws.rmation Verification. In order for Alipay to satisfy its obligations and to comply with the relevant requirementsunder Applicable Law, upon reasonable request by Alipay, Merchants will share, records and information (including Transaction information and records with Alipay from time to time and Alipay is authorized by Merchant to provide the relevant records and information to governmental agencies, regulatory authorities and third party service providers for examination and verification as necessary.C.AML Requirements. The Merchant shall comply with all Applicable Law on anti-money laundering, counter-terrorismfinancing and sanctions (together “AML”). The Merchant shall fully cooperate with the Company’s reasonable due diligence (on site or in writing) of the Merchant’s AML polici es and procedures, including but not limited to merchantmanagement, sanctions and political exposed people review, suspicious transactions monitoring and reporting. In accordance with its AML, anti-fraud, and other compliance and security policies and procedures, the Company may impose reasonable limitations and controls on Merchant’s ability to utilize the Alipay acquiring Services. Such limitations may include but are not limited to rejecting Payments and/or or suspending/restricting any Alipay Acquiring Service with respect to certain Transactions.6.Disclaimer.TO THE EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS OTHERWISE EXPRESSLYSTATED, ALIPAY DISCLAIMS ANY WARRANTY OR CONDITION OF ANY KIND, EXPRESS, IMPLIED, COMMON LAW OR STATUTORY INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF TITLE, LICENSEABILITY, DATA ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND USE OF REASONABLE SKILL AND CARE OR THAT THE ALIPAY SERVICES, THE ALIPAY PLATFORM OR ANY APPLICATION, WEBSITE, PRODUCT PROVIDED OR USED IN CONNECTION WITH THE ALIPAY SERVICES WILL BE ERROR FREE OR OPERATE WITHOUT INTERRUPTION.7.Indemnification.A.General Indemnity.Subject to Clause 8 below, each Party (the “indemnifying Party”) will indemnify the other Party(the “indemnified Party”) from and against all actions, claims, demands, liabilities, obligations, losses, costs (including, but not limited to legal fees, expenses and penalties) and interest suffered, incurred or sustained by or threatened against the indemnified Party arising out of any breach or violation of this Schedule by the indemnifying Party or any gross neglect, willful misconduct, fraud or dishonesty by the indemnifying Party or any of its employees or agents.B.Third party IP Indemnity for Alipay. The Merchant shall indemnify and defend Alipay and its Affiliates from andagainst any claim that any license the Merchant and/or its Affiliates granted under Clause 9 of Part B or the exercise thereof in accordance with this Schedule constitutes an unauthorized use or infringement of any Intellectual Property rights of a third party (“IP Claim against Alipay”).C.Notwithstanding anything to the contrary, nothing under this Schedule shall be construed to exclude or limit Company’sliability in connection with its obligations under Clause 3 of this Part B.8.Limitation of Liability. To the extent permitted under Applicable Law, under no circumstances will Alipay and theCompany or its Affiliates be liable under any theory of tort, contract, strict liability or other legal or equitable theory for lost profits (whether direct or indirect), indirect, incidental, special, consequential or exemplary loss or punitive damages, each of which is excluded by agreement of the Parties regardless of whether such losses and/or damages were foreseeable or whether Merchant had been advised of the possibility of such damages. Notwithstanding anything in this Schedule to the contrary, other than Alipay’s settlement obligations under Clause 3 of Part A, Alipay’s aggregate liability, including for claims, expenses, damages or indemnity obligations under or in connection with this Schedule or the Alipay Services, will not exceed the lesser of (a) USD$500,000 and (b) the total fees payable by Merchant to Alipay for the Alipay Services provided in the Twelve (12) complete calendar months preceding the date of the first event giving rise to a claim upon which liability is based.9.Intellectual Property.A.The Company’s License to the Merchant. T he Company owns all rights, title or interests in and to the IntellectualProperty associated with the provision of the Alipay Acquiring Services, or has otherwise been granted the appropriate licenses by the relevant owner with respect to such Intellectual Property. Subject to the terms of this Schedule and, as the case may be, any agreement between the Company and the owner of the relevant Intellectual Property, the Company hereby grants Merchant during the term of this Schedule, a license to use the relevant Intellectual Property in the Alipay Acquiring Services, the Alipay Acquiring Platform and the Alipay branding and logo (it owns or is entitled to use) solely for the purpose of using the Alipay Acquiring Services in accordance with this Schedule. Such license to use the relevant Intellectual Property granted in favor of Merchant is non-exclusive, non-sublicensable (other than to Merchants as permitted by and in accordance with Clause 4 of Part C) and non-transferrable, and may be modified or revoked by the Company in writing at any time during the term of this Schedule. The Merchant shall be permitted to use Alipay's branding and logo solely as required for the purpose of using the Alipay Acquiring Services and strictly in accordance with the provisions of Clause 4 of Part C. T he Company agrees that the licenses granted under this Clause 9 and the Merchant's use of such Intellectual Property under this Schedule will not confer any proprietary right, and the Merchant agrees to take reasonable care to protect all such Intellectual Property from infringement or damage and cease all use of such Intellectual Property immediately upon termination of this Schedule.B.The Merchant’s License to the Company. During the term of this Schedule for the limited purposes of performing theobligations set forth in this Schedule and subject to the terms of this Schedule, the Merchant grants to the Company a non-exclusive, non-transferable, royalty-free license to use, reproduce, publish, distribute and transmit any of the Merchant ’s marketing materials, proprietary indicia or other similar items containing the Intellectual Property of the Merchant("Merchant IP") necessary for the Company to perform its obligations contemplated by this Schedule and to refer to the name of the Merchant in the public announcement as one of the partners using the Alipay Acquiring Services. The Merchant represents and warrants to the Company that it has obtained all necessary authorities, permissions, approvals and licenses to license the Merchant IP to the Company and that the Merchant IP does not infringe the Intellectual Property of any third party.10.Data privacy. Each Party will take all commercially reasonable endeavours to ensure that the Personal Information isprotected against misuse and loss, or unauthorized access, modification or disclosure and will promptly notify the other Party of any loss of, or any unauthorized disclosure of or access to, the Personal Information. Each Party may retain records of Payments for complying with Applicable Law a nd internal compliance requirements. “Personal Information” means personal information or data, whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or data, processed by either Party in connection with this Schedule. T he Company may transfer Transaction data, including Personal Information, to any of its Affiliates that have been delegated any of its obligations under this Schedule.11.Taxes.A.To the extent permitted by Applicable Law, all Taxes arising from or in connection with all payments between theCompany and the Merchant under this Schedule shall be for the account of and liability of Merchant, unless agreed otherwise in writing by the Parties.B.For the avoidance of doubt, (i) all amounts payable by the Merchant to the Company under this Schedule are exclusive ofany Taxes imposed by the relevant taxation authority of applicable jurisdictions to which the Merchant is subject which shall be for the account of the Company; and (ii) any Taxes imposed by the relevant taxation authority of applicable jurisdictions to which the Merchant is subject, including without limitation value added tax or other Taxes of similar nature, arising out of or in connection with any Transaction or this Schedule, shall be for the account of the Merchant.C.Each Party shall be responsible for any and all Excluded Taxes that it is liable for under Applicable Law.D.Where a Party is required under Applicable Law relating to tax to fulfil its tax obligations, including but not limited tocommon reporting standard, imposed by any taxation authority, the other Party shall promptly provide information and documents as requested by that Party to the extent permitted by Applicable Law.E.Nothing contained in this Schedule is intended to result in one Party assisting the other Party to evade any Taxes in theapplicable jurisdictions to which the other Party is subject.12.Confidential Information.Each Party acknowledges that the Confidential Information of the other is valuable to it andagrees to treat all Confidential Information received from the other Party in connection this Schedule as confidential. Neither Party will disclose such Confidential Information to any third party except to perform its obligations under this Schedule or as required by Applicable Law or government authorities, and in each case, the disclosing Party will, to the extent permitted under Applicable Law, give the other Party prior notice of such disclosure. Upon termination of this Schedule or at the written request of the other Party, each Party will promptly return or destroy all material embodying Confidential Information of the other. Notwithstanding the foregoing, each Party may retain reasonable copies of the other Party's Confidential Information to comply with Applicable Laws or in order to exercise its rights under this Schedule, provided that such retained Confidential Information will not be disclosed or used for any other purposes. “Confidential Information” means all non-public, proprietary or other confidential information, whether in oral, written or other form, including but not limited to: the content and performance of this Schedule, business plans, capitalization tables, budgets, financial statements; costs, prices, and marketing plans, contracts and licenses, employee, customer, supplier, shareholder, partner or investor lists, technology, know-how, business processes, trade secrets and business models, notes, sketches, flow charts, formulas, blueprints, and elements thereof, and source code, object code, graphical design, user interfaces and other Intellectual Property, including that of any customer, supplier or other third party (including, in the case of the Company, the interface technologies, security protocol and certificate to any other website or enterprise provided by the Company) .13.Publicity. Neither Party will issue any press release or make any public announcement pertaining to this Schedule without theprior written consent of the other Party unless required by Applicable Law binding the Party. However, the preceding limitation will not be interpreted to prevent Alipay from making general statements about Alipay’s business or about services similar to the Alipay Services in or outside of the jurisdiction where Merchant is located.14.Notice.All business correspondence in relation to the business as usual operation of the Alipay Acquiring Services andamendment of any matters in relation to this Schedule (other than in respect of notification of a change of Company legal name) will: all notices and other communications given in connection with this Schedule (including changing any terms of this Schedule and, in the case of the Company, notification of a change of Company legal name) will be in writing, and will。

天猫国际支付宝账单详解2020/8/1目录1.交易外币账户和人民币账户2.交易外币账户2.1 交易外币账户-订单资金流向2.2 交易外币账户–Tmall Transaction Info2.2.1交易外币账户–Tmall Transaction Info –交易订单类型2.2.2交易外币账户–Tmall Transaction Info –在线账单详解2.2.3交易外币账户–Tmall Transaction Info –FAQ2.3 交易外币账户–Settlement Info & FAQ3.My Account (人民币账户)3.1 My Account (人民币账户) –在线账单详解3.2 My Account (人民币账户) –FAQ4.离线账单4.1 离线账单类型4.2 离线账单详解1.交易外币账户和人民币账户天猫国际商家的支付宝账号中，有两个资金账户：外币账户和人民币账户人民币账户，即My Alipay –My Account 显示这个账户内的资金几乎来源于商家自行充值（也会有菜鸟的赔付款入账），此账户用于店铺运营相关的缴费，所以如需查看店铺运营费用流水，例如技术年费、聚划算、菜鸟仓租、阿里妈妈直钻等费用，可在此界面查看外币账户，即My Alipay –My Transaction 显示此账户内的资金来源于店铺的销售所得（即订单），所以如需查看店铺交易相关信息，可在此界面查询2. 交易外币账户这个账户的币种，即店铺交易的结算币种，和天猫国际店铺的币种保持一致。

My Transaction里包含3个标签，Tmall Transaction Info，Settlement Info和Download FilesTmall Transaction Info（交易信息）：店铺的售中&售后交易状态相关信息，即交易在线账单界面，会包含用户已成功支付的全量交易记录，如售中订单和售后订单；Settlement Info（结算信息）：店铺交易的结算相关信息，即结算在线账单界面，包含应该打款（结算）给商户的资金和已经打款的记录；Download Files（账单下载）：离线账单下载处，会有此账号的各类账单明细（含交易账单、结算账单、My account账单）。

支付宝开店流程指南随着电子商务的快速发展，越来越多的商家选择在互联网上开设自己的店铺。

作为中国最大的第三方支付平台，支付宝提供了便捷的开店流程，帮助商家实现线上销售。

本文将详细介绍支付宝开店的流程，以帮助您顺利开设自己的电子商务店铺。

一、注册支付宝账号1. 打开支付宝官方网站，点击注册按钮进入注册页面。

2. 根据页面提示，填写个人或企业的基本信息，包括姓名、手机号码、邮箱等。

3. 验证手机号码，通过短信验证码验证身份。

4. 设置登录密码，确保账号的安全性。

5. 阅读并同意支付宝的服务协议和隐私政策，完成注册。

二、实名认证1. 登录支付宝账号，点击“我的支付宝”进入个人中心。

2. 在个人中心页面，点击“实名认证”进入认证流程。

3. 根据页面提示，选择个人或企业实名认证，填写相应的身份证明材料或企业证件。

4. 提交相关材料，并等待支付宝审核通过。

三、开设店铺1. 登录支付宝账号，点击“我的支付宝”进入个人中心。

2. 在个人中心页面，点击“我要开店”进入开店流程。

3. 填写店铺的基本信息，包括店铺名称、所属行业、经营范围等。

4. 上传店铺的Logo和店铺背景图片，以提升店铺的形象。

5. 设定店铺的运营模式，选择线上或线下销售，设置店铺的运营时间等。

6. 编写店铺的简介和详细描述，以吸引潜在客户。

7. 设置店铺的运费模板和退款政策，确保交易的顺利进行。

8. 提交申请并等待支付宝审核通过。

四、设置支付方式1. 登录支付宝账号，点击“我的支付宝”进入个人中心。

2. 在个人中心页面，点击“支付设置”进入支付方式设置。

3. 选择适合自己店铺的支付方式，如支付宝余额支付、银行卡支付等。

4. 根据页面提示，填写相关的银行卡信息或支付宝账号信息。

5. 提交申请并等待支付宝审核通过。

五、发布商品1. 登录支付宝账号，点击“我的支付宝”进入个人中心。

2. 在个人中心页面，点击“商品管理”进入商品发布页面。

3. 选择发布商品的分类，填写商品的名称、价格、库存等基本信息。

企业版用户手册v1.1目录简介 (4)如何使用 (10)第一章登录 (10)第二章账户管理 (11)2.1 账户基本信息 (11)2.2 登录密码修改 (11)2.3 支付密码修改 (12)2.4 余额支付开关 (12)2.5 接受站内即时到账开关 (13)2.6 申请手机服务 (13)2.7 提现银行卡管理 (13)第三章消息管理 (14)第四章产品中心 (15)4.1 产品商店 (15)4.2 签约管理 (15)4.3 我的产品 (16)第五章我的支付宝 (17)5.1 充值 (17)5.2 提现 (18)5.3 单笔转账到支付宝账户 (21)5.4 单笔转账到银行账户 (23)5.5 批量付款到支付宝账户 (26)5.6 批量付款到银行卡 (30)5.7 批量收款 (34)5.8 批量退款 (37)5.9 更多产品 (40)第六章对账中心 (41)6.1 账务汇总 (41)6.2 账务明细 (46)6.3 账单下载 (53)6.4 资金记录 (56)6.5 服务费 (61)第七章交易及资金记录 (64)7.1 快速查单 (64)7.2 卖出交易 (65)7.3 卖出退款 (69)7.4 买入交易 (70)第八章服务台 (72)8.1 发票申请 (72)8.2 技术支持 (74)8.3 营销活动 (74)8.3 商家学堂 (74)第九章安全中心 (75)简介+支付宝新企业版整合商户版和原商家服务频道，从接入到使用和管理均在一个系统内完成，并在原有的基础上进行了大量优化，提高商户使用效率，降低管理成本；新企业版共分为5大模块，分别是首页（我的支付宝），对账中心，交易管理，产品中心和服务台，以下分别简要介绍：首页（我的支付宝）承担重要功能入口和信息传递的作用，此外可以快速切换关联账户登录，方便拥有多个支付宝账户的商家使用；左侧是动态化（会随着商户签约不同的产品而变动）的各类企业版功能入口，右侧是与当前登录账户资产相关的信息，最顶部的则是各类重要消息通知。

《支付宝商家提现指南》随着移动支付的普及，支付宝已经成为了众多人最常用的支付方式之一。

而对于商家来说，支付宝除了扫码收款之外，还可以用于提现。

那么支付宝提现到底应该怎么操作呢？本篇文章就为大家详细介绍支付宝商家提现的操作指南。

一、提现前准备工作1、首先需要打开支付宝APP，并在首页上点击【余额】进行查看。

如果账户余额不为0，且符合提现条件，就可以进行提现。

普通用户和商家的提现条件不同，商家需要满足如下提现条件：（1）已通过实名认证；（2）用户支付宝账户年龄超过3个月；（3）销售额已达到提现要求。

2、输入提现金额，并选择提现到哪个银行账户；3、如果是首次提现，需要关注支付宝公众号，绑定银行卡和提现到账通知。

二、如何进行提现操作1、进入支付宝APP，在主界面点击【余额】，然后再点击【提现】。

2、选择提现方式：银行卡提现，或支付宝余额提现。

3、选择银行卡提现，填写银行卡信息。

如果是第一次提现，则需要添加提现到账通知。

4、选择每天可提现金额上限。

选择好后，点击【下一步】。

5、确认银行卡信息无误，再次确认提现金额。

如果出现错误，可以点击【取消】重新输入。

6、确认提现后，会弹出“确认提现申请”的窗口。

点击【确认】即可。

7、等待提现申请审核。

三、提现申请的审核流程1、支付宝会进行实名认证和安全性检查，并会在一个工作日内将提现款项转入你提供的收款帐户中。

2、如果遇到提现失败的情况，需要重新进行提现操作。

3、如果支付宝要求拨打其客服电话，需要遵循客服的指示进行操作。

四、提现需要注意的事项1、提现收费：支付宝对商家的提现涉及到服务费的问题，每笔提现需要扣除1%的服务费。

比如每提现100元，就需要扣除1元服务费。

2、提现时间：工作日当天14:00之前的提现申请可被处理，之后的提现申请将被顺延到下一个工作日进行处理。

3、提现金额限制：每天最多可提现50000元，单笔最大提现金额为20000元。

总结：以上就是支付宝商家提现的详细操作指南了。

《支付宝电商收款指南》随着电子商务的快速发展，越来越多的商家开始将业务拓展至电商平台，而在电商平台中，支付环节是商家必须面对的重要环节之一。

而支付宝作为中国最大的第三方支付平台，也成为了电商收款的首选之一。

那么如何在支付宝上完成电商收款呢？本文将为大家提供一份支付宝电商收款指南。

一、认证支付宝账户首先，商家需要具备一个认证的支付宝账户。

认证账户可获得更高的交易限额和更优越的支付服务体验，商家需要提供个人或企业身份资料、银行信息等进行认证，经过支付宝审核后即可完成认证。

二、开通电商收款完成认证后，商家需要在支付宝商家服务界面中，开通电商收款功能。

电商收款包括PC端收款和移动端收款两种方式，商家需要根据自身经营需要选择开通。

1. PC端收款开通PC端收款需要商家将支付宝收款接口嵌入到网站中，实现用户在商家网站中下单后选择支付宝支付，然后进入支付宝进行支付。

开通该功能需要商家在支付宝商家服务中，点击商户管理，进入收款账户设置界面进行设置。

2. 移动端收款开通移动端收款即支付宝APP中的收款功能，商家可以生成付款码让用户扫码进行支付。

商家需要在支付宝商家服务中，点击商户管理，进入移动支付设置界面进行设置。

三、收款通道选择在开通电商收款功能后，商家需要在支付宝商家服务中选择收款通道。

支付宝提供了多种收款通道，包括当面付、支付宝转账、即时到账、担保交易等。

商家需要根据自身经营模式和客户需求选择最适合自己的收款通道。

1. 当面付当面付是指商家通过支付宝扫一扫功能，扫描用户支付宝付款码进行收款。

2. 支付宝转账支付宝转账是指商家将其支付宝账号告知用户，用户通过支付宝向商家账号进行付款。

3. 即时到账即时到账是指用户在支付宝平台上完成付款后，商家即可获得资金到账。

该方式适用于交易金额达到一定额度的场景。

4. 担保交易担保交易是指商家在交易前将交易金额放到支付宝的担保账户中，待用户确认收货后，商家方可获得资金到账。

支付宝新企业版签约产品介绍及应用说明目录1、支付宝收款产品..........................................1）、担保交易收款.......................................2）、即时到账收款.......................................3）、网银支付...........................................4）、COD货到付款平台 ...................................5）、移动支付...........................................6）、手机网站支付.......................................7）、扫码即时到账收款...................................8）、扫码担保交易收款...................................2、商家付款产品............................................1、批量付款到支付宝账户（银行卡账户）..................3、平台商产品..............................................1）、平台商担保交易收款.................................4、增值服务................................................1）、数据罗盘...........................................2）、集分宝批量自助发...................................3）、快捷登录........................................... 二、普通网站接口收费标准.......................................1、收款产品................................................1）、担保交易、即时到帐.................................2）、网银支付...........................................3）、COD货到付款 .......................................4）、快捷支付、手机网站支付.............................5）、扫码即时到账收款、扫码担保交易收款.................6）、平台商担保交易收款.................................2、付款产品(可批量)........................................1）、转账到支付宝账户...................................3、增值产品................................................三、支付宝后台交易对账系统解释.................................四、支付宝商户案例.............................................1、联通网上营业厅..........................................2、大众点评网..............................................3、一号店.................................................. 附表一：储蓄卡快捷支付限额总表（电脑端、无线端）...............一、支付宝签约产品简介1、支付宝收款产品1）、担保交易收款2）、即时到账收款3）、网银支付4）、COD货到付款平台5）、移动支付6）、手机网站支付7）、扫码即时到账收款8）、扫码担保交易收款2、商家付款产品1、批量付款到支付宝账户（银行卡账户）支付宝已升级新企业版，转账额度已提高。

引言随着移动支付的普及，钱包成为中国最受欢迎的支付工具之一。

本文将为您提供钱包的详细使用指南，帮助您更好地利用钱包进行支付、理财和生活服务。

本指南是钱包使用指南（一）的续篇，将进一步介绍钱包的功能和使用技巧。

概述钱包是旗下的一款移动支付应用程序，用户可以通过钱包进行在线支付、转账、理财、缴费以及订购商品等。

钱包的安全性得到了认证，并且支持多种支付方式，包括余额、银行卡、信用卡、花呗等。

钱包还提供了丰富的生活服务功能，如电影票预订、酒店预订、外卖订购等，极大地方便了用户的日常生活。

正文一、钱包的基本功能1.登录与注册：用户可以通过钱包的网站或移动应用程序进行登录和注册。

注册时需要提供方式号码和联系等个人信息，并设置登录密码和支付密码，以确保账号安全。

2.账户充值与提现：钱包支持多种充值方式，包括银行卡、余额和信用卡等，用户可以根据需要选择适合自己的方式进行充值。

提现功能则可以将钱包中的余额转移到银行卡或余额中。

3.在线支付：钱包可以用于在线购物和支付各种服务费用。

用户可以使用余额、绑定的银行卡或信用卡进行支付，还可以选择是否使用花呗分期付款等功能。

4.转账与收款：用户可以使用钱包进行个人之间的转账和收款。

只需输入收款方的方式号码或扫描对方的二维码即可完成转账操作，非常便捷。

5.理财服务：钱包提供了一系列的理财产品，用户可以根据自己的风险偏好和资金需求选择不同的产品进行投资。

钱包还支持余额宝等货币基金的购买和赎回。

二、钱包的高级功能1.绑定银行卡和信用卡：用户可以将自己的账号与银行卡和信用卡绑定，方便进行充值和支付。

绑定后，用户可以直接使用钱包进行银行卡和信用卡的管理和操作。

2.开通花呗：花呗是推出的分期付款服务，用户可以根据自己的需求选择分期支付的期数和金额。

开通花呗后，用户可以享受更便利的支付方式，并有更多的消费选择。

3.生活服务功能：钱包还提供了丰富的生活服务功能，如电影票预订、酒店预订、外卖订购等。

《支付宝商家批量付款使用指南》随着互联网和电子商务的发展，支付宝成为了国内最受欢迎的支付工具之一。

越来越多的商家在使用支付宝来进行交易和结算，而支付宝商家批量付款功能的推出也为商家们带来了极大的便利。

本篇文章将为大家介绍支付宝商家批量付款的使用方法，并希望能够帮助商家更加方便地进行支付宝结算操作。

一、什么是支付宝商家批量付款？支付宝商家批量付款是指商家通过支付宝向多个账户同时付款的操作。

商家可以将需要批量付款的人员清单导入支付宝，系统会自动根据清单完成批量付款。

对于需要频繁进行付款操作的商家而言，使用支付宝商家批量付款功能可以大大提高结算效率，降低人力和时间成本。

二、支付宝商家批量付款如何操作？商家在使用支付宝商家批量付款功能之前，需要先进行实名认证、开通支付宝账户、签约支付宝商家服务等基础操作。

在这些操作完成之后，商家们可以进行以下步骤来操作支付宝商家批量付款功能。

1、进入商家版支付宝，点击“资金管理”，再点击“批量付款”。

2、商家在批量付款页面中需要填写付款信息，包括付款总额、付款描述、付款账户和付款项目等内容。

3、商家需要上传批量付款人员的帐号信息，包括收款人姓名、收款人账号、收款金额等信息。

4、商家在上传批量付款人员信息之后，可以对上传的人员信息进行重新排版、删除或者修改操作。

5、在确认无误后，商家需要输入支付宝账号支付密码，然后点击“确认付款”即可完成批量付款操作。

三、支付宝商家批量付款的注意事项虽然支付宝商家批量付款功能十分方便，但在使用过程中也需要注意以下事项。

1、保证批量付款人员信息的准确性，避免出现错误付款情况。

2、及时更新收款人帐号信息，避免因帐号变动而导致付款失败。

3、避免在付款时与其他人员使用同一台电脑，保证账号安全性。

4、避免将大额支付都集中在一次性进行，尽量进行分批次支付，减少支付风险。

四、支付宝商家批量付款的优势在商家进行结算操作时，支付宝商家批量付款的优势是十分明显的。