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Regards,
2021/2/27
Ada Lee
Don’ts
• don't use email if the message needs to be private or secure ((maybe the company has a policy on this))
• don't send an email you wouldn't want anyone else to read, it's too easy to forward
Thanks.
Yujie
• Subject:
2021/2/27
• Lห้องสมุดไป่ตู้nch
with
VP
resched
to
Friday
(12/19)
@
1pm
Layout
Content: • Salutation • Body • Closing • Signature
2021/2/27
Salutation: Dear ………,
➢Providing info. (email about having Christmas party and canceling classes from Ms. Liu)
➢Requesting info. (email about asking for time, location, and dress code for party from class chair)
What are the tips for writing a business email?
Business email writing practice
2021/2/27
Email Vs. Regular mail
Advantages of email
Disadvantages of email
• not safe
• easy,
• easy to forward
• quick,
• junk mails
• short,
• attached with viruses
• precise,
• free
2021/2/27
Business email (1)
Before writing 1. why am I writing this email?
• don't let emotions or offensive language detract from yo u r 2021/2/27 me s sag e
Assignment
• You are Bart de Wit, technical manager for a research and development department at a large multinational corporation based in Den Bosch. You have received a request from an internal client, John Smith, to rush through the analysis of one hundred chemical samples – the ABC Batch before a very important meeting of senior management in two weeks time. Unfortunately you are very short staffed at the moment and you may not be able to meet the request. On the other hand, you do not want to lose John Smith as a customer and you know that he has the option of sending his samples to an external contact. Email John Smith and deal with his request. Try to write your text as quickly as you can without too much editing.
Concern,
Body
•Introduction (name, title, and organization)
• Purpose
- Important details - Additional information
•Final sentence
- e.g. Thank you very much for your time.
Situation:
你作为某外企人事部经理用Email通知全体员l 劳动节(5月1至2日)去龙庆峡度假2日。日程安 排详见附件,5月3日照常上班。
Requirements: Great 2021/2/27 subject
Sample Key
Subject: Have fun on Christmas holiday!
Dear all,
Any plan on Christmas?
Our company is inviting everyone to have fun in the beautiful resort – Long Qingxia for 3 days (Dec 24 to 26). Please find the itinerary in the attachment and sign up in Room 606 ASAP. The deadline is Dec 1. All have to come back to work on Dec 27.
2021/2/27
Business email (2)
Write a great Subject line (Why)
- Easier for recipient to
➢immediately understand why you send email
➢quickly determine what kind of response and action it requires.
2021/2/27
Signature
• Name • Position • Organization •Contact information
- Tel:
- Mailing address:
2021/2/27
Tips for message writing
Brevity Make it easy to quote Never mix, never worry (topics, projects)
Brainstorm
List two of your favorite ways to contact people for business.
2021/2/27
Writing Effective Business
Emails
Session 11
2021/2/27
Contents
What are the advantages and disadvantages of email?
Title + Surname:
• Dear Prof. Jones, • Dear Dr. Parker, • Dear Mr. Clark, • Dear Ms. Lincoln, • Dear Mrs. Woods,
2021/2/27
• Dear Director of …, • Dear Sirs, • Dear Gentlemen, • Dear Sir/Madam, • To Whom It May
• don't leave subject line blank
• don't use all capital letters
• don't forward a message without a brief comment why you're forwarding it
• don't overrun emails with smiley faces or other emoticons.
I’m awaiting for your reply.
2021/2/27
Closing
• Yours sincerely, • Sincerely, • Yours faithfully, • Yours truly, • Your affectionately, • Yours, • (Best) Regards, • Best wishes, • Love, • Cheers,
2021/2/27
Email writing practice
Situation:
你作为某外企人事部经理用Email通知全体员工 圣诞节(12月24至26日)去龙庆峡度假3日。日 程安排详见附件,12月27日照常上班。
Requirements: Great 2021/2/27 subject
Email writing practice
Practice for writing a subject line
Hi there,
Since we’ll have to report ABC project to Microsoft, the get-together lunch with our VP has to be rescheduled to Friday (12/19) at 1pm instead of Thursday (12/18) at 12pm.
➢Requesting action (class chair ’s email about seeing everybody in Room 515B this Friday night)