情绪劳动.ppt
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情绪劳动Emotionallabor⼀直有“脑⼒劳动”“体⼒劳动”的说法,前⼏天偶然看到有“情绪劳动”的说法,觉得很有意思。
⼈很容易因为负⾯情绪的感染陷⼊到暴怒、低⾕、绝望当中。
在圣经⾥,该隐因为发怒的情绪⽽杀死了弟弟亚伯(创世纪4:8),这是⼈类历史上的第⼀桩凶杀案。
现代社会节奏和速度越来越快,⽣活也越来越⽅便,可是⼈的耐⼼反⽽越来越差,稍有不顺⾃⼰⼼意的事发⽣,要么⼀碰就炸(如路怒族),要么⼀碰就烂(如草莓族)。
情绪失控造成害⼈害⼰的负⾯社会新闻屡见不鲜。
我们都知道积极正⾯的情绪使⼈⾝⼼愉快,消极负⾯的情绪会危害⾝⼼健康,但是,很少有⼈像脑⼒和体⼒劳动那样愿意在控制⾃⼰的情绪上付出多⼀些的劳动。
其实情绪通过劳动和努⼒是可以控制的,就像⽔龙头的阀门可以关掉那样。
最明显的例⼦:当你正盛怒时接到你敬重⼈的电话,你⽴刻会转换态度说话吧?更常见的是⼀些规范服务⾏业⼈员,职业的要求使他们能在负⾯情绪和委屈的境遇中求全,在职场中可以⼀直保持着微笑服务。
很显然的,你要抗住负⾯的压⼒转换情绪去做出正⾯的应对必须要付出⼀些劳动的。
情绪劳动即是劳动就要讲究技巧去合理地⽤⼒,讲究如何有效及时地摆脱不应该有的负⾯情绪。
这样就出现了各种专家⼜有了各种著书⽴传,事情⼜变得复杂化,让⼈更不知所措。
其实经常读圣经去教会聚会的基督徒都知道,圣经帖撒罗尼迦前书5:16-18告诉我们的诀窍是:要常常喜乐,不住的祷告,凡事谢恩,因为这是神在基督耶稣⾥对你们的旨意。
这就是说你要保持常常喜乐,必须遇到任何问题都要祷告在先,以感恩的⼼去领受任何遭遇,在这样的学习和劳动过程中理解体会神对我们美好的旨意,让“情绪劳动”依靠主变成⼀个简单的熟练操作。
⼀个正常的基督徒可能因恩赐不同“脑⼒劳动”“体⼒劳动”的能⼒会有不同,但是⼀定能以微笑对待⼀切境遇的,是⼀个“情绪劳动”的得胜者。
There have been sayings about "mental labor" and "physical labor ". I saw the saying "Emotional labor" a few days ago and it was very interesting.It is easy for people to fall into violent rage, depression and hopelessness due to the infection of negative emotions. In the Bible, Cain killed his brother Abel because of his anger (Genesis 4: 8), It is the first murder in human history. The pace and speed of modern society is getting faster and faster, and life is getting more and more convenient, but human patience is getting worse and worse. If something that does not conform to one's own heart happens, it will anger them immediately (such as road rage), or get easily affected (such as a Strawberry getting bruised with a light touch). Negative social news that hurts and harms oneself is not uncommon.We all know that positive emotions make people physically and mentally healthy and negative emotions are harmful, but few people are as willing to give more work to control their emotions as mental labor and physical labor. In fact, emotions can be controlled through work and effort just like the valve of the faucet can be turned off. The most obvious example: When you get a call from a respected person when you are angry, will you immediately change your attitude to speak? More common are some people who regulate the service industry. Occupational requirements allow them to seek perfection in the context of turning off negative emotions and grievances, and they can always maintain a smiling service in the workplace. Obviously, you have to work hard to resist negative pressure and change your emotions to make a positive response.Emotional labor must understand how to exert control reasonably, and how to effectively and timely get rid of negative emotions that should not be. In this way, various experts and books have been written, and things have become more complicated and even more overwhelming. In fact, Christians who often read the Bible and go to church meetings know that the Bible 1 Thessalonians 5: 16-18 tells us the trick: “always rejoice, keep praying, and give thanks in all things, because this is God in Christ The will for you in Jesus.” This means that if you want to keep rejoicing, you must pray before you encounter any problems, and receive any experience with gratitude. In this process of learning and labor, understand and appreciate God ’s good will for us, and let “emotional labor” become a simple, skilled operation of relying on the Lord.A normal Christian may have different abilities of "mental labor" and "physical labor" due to different gifts of God, but he must be able to treat all situations with a smile and be a winner of "emotional labor".。