一些比较常用的关于投诉的英语口语句子合集

一些比较常用的关于投诉的英语口语句子合集遇到买的东西不能正常运作，网购的东西少了，要打电话投诉但是不知道用英语怎么说?今天小编就来为大家整理一些比较常用的投诉英语口语句子吧。

complaint call投诉电话拨通电话之后，要让接线员知道你打电话的原因，所以可以先说：Hi, Im calling regarding你好，我是为了XXX打的电话。

这个XXX 就可以填你要投诉的东西，可以是：Internet网络Online order网购订单Takeaway order外卖订单之后你就可以接着描述问题了。

常见的问题有：Internet speed is too slow网速太慢internet signal is too weak信号太差my internet is constantly losing connection老是断Package is broken包装是坏的Theres missing product东西少了投诉之后，如果你有什么特殊的需求就可以说：I would like a full refund我想要退全款Can you send a technician over to fix it?你能安排一个技术员来修理吗?Can you tell me how to fix it?/ can you tell me how to make it work?你能告诉我怎么修理吗?表达不满的时候可以说：I am not satisfied with your service/ your product我对你的服务/你们的产品不满意。

not satisfied还可以用disappointed(失望)来替代。

初级英语口语学习：处理投诉Settling Complaints处理投诉1.It is free of charge. It's compliments of our restaurant.这是不收费的。

我们餐厅免费赠送。

2.I'm very sorry for my clumsiness.我为我的笨拙道歉。

3.l'm very sorry to have spoilt your evening.我很抱歉破坏了您今晚的兴致。

4.We might have overlooked some points.我们可能忽略了一些细小的地方。

5.There could have been some mistake. I do apologize.可能是出了什么差错。

实在是对不起。

6.I assure you that it won't happen again.请您放心,这样的事不会再发生了.7.Please feel free to contact us if you have any requests.有什么事情或者要求，请即时与我们联系，不必客气。

8.If it really bothers you,I'll replace it for you.如果您觉得这菜确实不合您的意，我能够给您拿去换。

9.Would you like to have a new one or change to another dish?请问是为您重做一份还是换一道其他菜式呢?10.Sorry, would you like it cooked a little more?对不起，要不要回锅再烧一烧?。

餐厅投诉英语情景对话你在投诉餐厅或处理投诉时，使用了哪些英语对话?下面是店铺给大家整理的餐厅投诉英语口语对话，供大家参阅!餐厅投诉英语对话1A：Good evening，ma'am.Did you ring for service?What can I do for you?B：Yes.The light in this room is too dim.Please get me a brighter one.A：Certainly，sir.I'll be back right away…Do you mind if I move your things?B：Oh，no.Go ahead.A：Thank you…How is the light now?B：It's much better now.Thank you.A：You're welcome.And if you need any other things，please let us know.B：Ah，yes，the room is too cold for me.I feel rather cold when I sleep.Can you turn off theair-conditioning?A：(Checks)The air-conditioning is already off，ma'am.B：Maybe I'm getting a cold.A：Would you like an extra blanket?B：OK.And would you please get me some hot water，too?I think I need to take somemedicine.A： Certainly，ma'am.I'll be right back…here is a blanket，and hot water for you.Anythingelse?B：No，thanks.A：Good night，ma，am.餐厅投诉英语对话2G; May I speak to the hotel manager please?M:Hi,this is Benny Smith,the manager of Holiday Inn.How canI help you?G:Hi.My name is lisa Wang.I would like to file a complaint of the poor service of your hotel.This is my first time to stay in Hotel and it will be my last one too.M:I am sorry to hear that.Could you tell me exactly what it is all about?G:When I checked in yesterday,the two girls at the front desk were quite rude.They were chatting with each other.And when I asked about some information of the local sceneries.They just threw a pamphlet at the desk and went on their chatting.That is very unprofessional.M:Mrs.Wang,I applogize for what had happened.I will look into it and give you a reply as soon as possible.G:Thank you for your attention in this matter .I really appreciate that.M:Gould you give me a number that I can reach you?G:123-456-789M:ok.Mrs.Wang,thank you so much for calling.I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!G:bye!餐厅投诉英语对话31.I'm sorry to hear that, madam.听到这件事我们真是很抱歉。

处理投诉时的常用英语客套话处理投诉时的常用客套话1、我们当尽力而为，但我很难给您保证什么。

（we’ll try our best ,but I cannot guarantee anything.）2、非常抱歉我们不能对此事负责，你应该把贵重物品寄存在接待处。

(I must say that we cannot be held responsible. you should have deposited valuables with the reception.)3、相信服务员并不是有意无礼，他只是可能没有听懂您的意思。

(I’m sure the waiter didn’t mean to be rude. perhaps he didn’t understand you correctly.)4、很抱歉，先生（小姐）。

我想这里面可能有点误会。

(I’m sorry sir, there must be some misunderstanding.)5、很抱歉，但情况已是如此，请坐一会儿,我尽快为您作安排。

(I’m terribly sorry. but that is the situation. Please take a seat. I’ll soon have something arranged for you.)6、先生，感谢您为我们提供这些情况，我立即去了解。

(Thank you for telling us about it, I’ll look into the matter at once..)7、先生很抱歉，我将尽快地解决这个问题。

(Sorry, sir , I’ll solve the problem for you as soon as possible.)8、恐怕您误会了我的意思，我能解释一下吗？(I’m afraid you have misunderstood what I said. Perhaps I can explain again.)9、对于我的粗心大意我非常抱歉。

旅游投诉英文用语旅游投诉英文用语导语：现在有越来越多的人喜欢出国旅游，旅游是件开心的事，但有时候也会有些麻烦的事发生，那么我们就有必要通过投诉来解决这些事情，这个时候语言的沟通就显得尤为重要。

那么我们的诉求用英语该怎样说呢?下面一起来看看吧！一、餐厅投诉用语：1、上菜慢的`时候：(1)We're running late. Do you know how soon we'll be able to get our food?我们快迟到了。

能告诉我们多快能拿到我们的食物吗?(2)Is there any way that the chef could speed up our orders?有什么办法可以让厨师先做我们的订单吗?(3)I am so sorry to bother you, but we have somewhere to be. Could you check our orders?很抱歉打扰你，但我们之后还有行程安排，可以帮我们查一下订单吗?(4)I am afraid there is something wrong. We have been kept waiting nearly an hour for our meal.我想这有问题，我们在这儿等用餐等了快一个小时了。

2、下错单或上错菜的时候：(1)I'm sorry, but this isn't what I ordered不好意思，这似乎不是我点的菜。

(2)Hi, is this the dish I ordered?你好，这是我点的那道菜吗?(3)I'm sorry to bother you, but I wanted a baked potato, not fries.真不好意思打扰你，不过我刚要的是烤土豆，不是炸薯条。

(4)Excuse me, this steak is over done. I ordered medium rare.不好意思，牛排太老了，我点的是三分熟。

以下是一个关于消费者投诉的英语对话示例：Customer: Excuse me, I need to make a complaint about a product I purchased from your store.Staff: I'm sorry to hear that. Can you tell me what the issue is?Customer: Yes, I bought a new toaster and it doesn't work. I plugged it in and tried to use it, but nothing happened.Staff: I apologize for the inconvenience. Do you have the receipt and the toaster with you?Customer: Yes, I do. Here they are.Staff: Thank you. We'll take a look at the toaster to see what the problem is. In the meantime, would you like to exchange it for another one or get a refund?Customer: I would like to exchange it for another one, please.Staff: Okay, I can arrange that for you. Is there anything else I can help you with?Customer: No, that's all. Thank you for your assistance.Staff: You're welcome. I'm sorry again for the inconvenience, and please let us know if you have any further issues with the replacement toaster.以下是上面英语对话的中文翻译：顾客：不好意思，我需要投诉一下我在你们店里购买的产品。

实用文库汇编之【酒店英语】处理客人投诉时常用的中英文语句当顾客对你的服务或某些细节不太满意的时候，如果你的第一反应是解释和狡辩的话很容易引起顾客的投诉。

因此，一些服务行业都会先说一些客套话以缓和气氛，如果需要拒绝，我们也应当学一些婉转的话语。

一、处理投诉时的常用客套话1、我们当尽力为您解决问题！we’ll try our best to solve the problem.2、非常抱歉,你应该把贵重物品寄存在接待处。

I am sorry .you should have deposited valuables with the reception.3、相信服务员并不是有意无礼，他只是可能没有听懂您的意思。

I’m sure the waiter didn’t mean to be rude. perhaps he didn’t und erstand you correctly.4、很抱歉，先生（小姐）。

我想这里面可能有点误会。

I’m sorry sir, there must be some misunderstanding.5、很抱歉，但情况已是如此，请坐一会儿,我尽快为您作安排。

I’m terribly sorry. but that is the situation. Please take a seat. I’ll soon h ave something arranged for you.6、先生，感谢您为我们提供这些情况，我立即去了解。

Thank you for telling us about it, I’ll look into the matter at once.7、先生很抱歉，我将尽快地解决这个问题。

Sorry, sir , I’ll solve th e problem for you as soon as possible.8、恐怕您误会了我的意思，我能解释一下吗？I’m afraid you have misunderstood what I sai d. Perhaps I can explain again.9、对于我的粗心大意我非常抱歉。

英语口语如何抱怨和投诉英语口语如何抱怨和投诉口语:教你学会如何“抱怨”和“投诉”Complaint n.抱怨，诉苦;投诉，控告Where is my Complaint Box? This isn't happening.我的意见箱跑哪去了，怎么会发生这种事。

You have no real grounds for complaint.你没有真正的理由发牢骚。

Can I see the manager, please? I have a complaint.请问，我可以见经理吗?我有意见。

I am afraid I have a complaint about the shirt.恐怕我要说说这件衬衫的事。

To lodge a complaint (against A with B) 向B投诉A：Our neighbors lodged a complaint against us with the police.我们的.邻居向警方投诉我们。

I'm here to lodge a complaint against my roommate.我是来投诉我的室友的。

If you wish to lodge a complaint you'd better get on to the manager.你有什麽不满最好找经理提。

Complain vt. & vi. 抱怨，诉苦;投诉I have to complain to the manager about it.对这件事我不得不向经理申诉。

You have no reason to complain.你没有理由抱怨。

She often complains that he is dishonest.她常埋怨说他不诚实。

【英语口语如何抱怨和投诉】。

【外贸英语】处理客户投诉时常用的外贸英语口语I'm sorry to hear that you are having an issue with our product. 我很遗憾听到您遇到了我们的产品问题。

Can you tell me more about the issue you are experiencing? 您能告诉我更多关于您遇到的问题吗？I understand your frustration and I will do my best to resolve this for you. 我理解您的沮丧，我会尽力为您解决这个问题。

Please rest assured that we will take your complaint seriously and work to rectify the situation. 请放心，我们会认真对待您的投诉，并努力解决问题。

We apologize for any inconvenience this has caused you. 对于给您带来的不便，我们深表歉意。

Thank you for bringing this to our attention. 谢谢您提醒我们这个问题。

We will investigate this matter and get back to you with a resolution as soon as possible. 我们将调查此事，并尽快向您提供解决方案。

Is there anything we can do to make up for the inconvenience caused? 我们能做些什么来弥补给您带来的不便吗？We value your feedback and will take steps to improve our product and service. 我们重视您的反馈意见，并将采取措施改善我们的产品和服务。

商贸英语口语之投诉与索赔一、惯用单句1 我要投诉。

I have a complaint.= I'd like to complain about something.2 打开箱子的时候，我们发现货物被雨水浸了个半透。

When we unwrapped the cases, we found the goods partly soaked by rain.3 我们发现一半的货物都碎了。

We found half the goods broken.4 我们发现半数货物已不能用了。

We found half the goods unusable.5 很明显，这些水果已经不能吃了。

It's obvious that the fruits are no longer suitable for consumption.6 很明显这些货物现在已经没有用了。

It's clear that the goods are useless now.7 我们调查的结果是，货物是在运输途中的某个时候受损的。

The result of our investigation said the damage was caused sometime in transit.8 据我们的调查报告显示，损坏是由于包装不当引起的。

According to our survey report, the damage was caused by poor packing.9 我们的调查员申明是生产厂家的粗心导致了短缺。

Our surveyors stated that carelessness on the part of the manufacturer caused the shortage.10 我们没办法只能提出索赔。

We have no alternative but to file a claim.11 我们要求赔偿一万美元。

投诉的英语说法和相关例句服务态度不好、产品质量太差，遭遇无良商家，你该怎么办?拨打投诉热线，你知道怎么用英语投诉吗?下面跟着店铺一起来学习一下吧。

投诉的英语说法：1. I'm sorry to say this but your food is inedible.我真不好意思这么说，不过你们的菜简直没法吃。

2. I'm afraid I must tell you that your customer service was very rude.我恐怕不得不跟你说说，你们客服的态度太粗暴了。

3. There seems to be a problem with my air conditioner.我的空调可能有问题。

4. I'm sorry to bother you, but I wanted a baked potato, not fries.真不好意思打扰你，不过我刚要的是烤土豆，不是炸薯条。

5. I have to make a complaint about the doctor.我不得不投诉那位医生。

6. I can't put up with all this anymore!我再也忍不了了!7. Is there someone else I could speak to about this matter?这个问题我还能找谁说?8. This is ridiculous.太可笑了。

9. Can I speak to your manager?我能找你们经理说说吗?投诉的相关例句：1. If you are not happy about a repair, go back and complain.如果你对修理效果不满意，可以再找他们投诉。

2. Beach users have complained about people walking their dogs on the sand.海滩上的游客投诉有人在沙滩上遛狗。

【Complaint】处理投诉-现代酒店英语口语经典对话C=Front Office Clerk 前台服务员 G=Guest 顾客C：Good evening. Front Office . Can I help you?晚上好，这里是前台。

有什么可以为您效劳？G：This is Mrs. Stevenson, Room 103. I’ve just checked in and I’m not happy with my room.我是 1503 房的史蒂文森太太，刚入住的，我对房间不满意。

C：May I know what is wrong?请问有什么问题吗？G：The room is smelly and there is someone’s hair on my bed! I didn’t expect such thinhs would happen in your hotel.房间有股难闻的气味，我的床上还有别人的头发！我没料到你们酒店会发生这样的事情。

C：I’m sorry to hear that. Mrs. Stevenson. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.很抱歉有这种事情，史蒂文森太太。

我马上派一个服务员拿空气清新剂来，并且为您重新整床。

我们为给您带来不便道歉。

G：That’s fine. Thank you.好吧，谢谢。

C：You’re welcome, Mrs. Stevenson. My name is Simon, and if there is anything else I can do foryou, please don’t hesitate to call me .不客气，史蒂文森太太。

投诉的英语日常用语归纳投诉的英语日常用语归纳英语是一种西日耳曼语支，最早被中世纪的英国使用，并因其广阔的殖民地而成为世界使用面积最广的语言。

下面是店铺为大家整理的投诉的英语日常用语归纳，欢迎阅读与收藏。

1. I'm sorry to say this but your food is inedible.我真不好意思这么说，不过你们的菜简直没法吃。

2. I'm afraid I must tell you that your customer service was very rude.我恐怕不得不跟你说说，你们客服的态度太粗暴了。

3. There seems to be a problem with my air conditioner.我的空调可能有问题。

4. I'm sorry to bother you, but I wanted a baked potato, not fries.真不好意思打扰你，不过我刚要的是烤土豆，不是炸薯条。

5. I have to make a complaint about the doctor.我不得不投诉那位医生。

6. I can't put up with all this anymore!我再也忍不了了!7. Is there someone else I could speak to about this matter?这个问题我还能找谁说?8. This is ridiculous.太可笑了。

9. Can I speak to your manager?我能找你们经理说说吗?英语日常用语短语一、Identifying Objects 辨别物品31. What’s this? 这是什么？32. It’s a pen. 是支笔。

33. Is this your handbag? 这是你的手提包吗？34. No, it isn’t. / Yes, it is. 不，它不是。

投诉英语对话以下是一段关于投诉的英语对话：Customer: 我需要投诉你们的服务。

Customer: I need to make a complaint about your service.Manager: 很抱歉听到这个消息，我能了解一下具体是什么问题吗？Manager: I'm sorry to hear that. Can you please tell me more about the problem?Customer: 我的订单出现了错误，并且我已经等待了好几天都没有得到任何回复。

这让我感到非常不满。

Customer: There was an error with my order and I have been waiting for days without any response. This is very frustrating.Manager: 我很抱歉听到这个，我们会立即调查这个问题并尽快给您一个答复。

Manager: I'm sorry about that. We will investigate the issue immediately and get back to you as soon as possible.Customer: 我希望你们能够尽快解决这个问题，因为我需要这些物品。

Customer: I hope you can resolve this issue quickly because I need these items.Manager: 当然，我们会尽最大努力来尽快解决这个问题。

同时，我们也会对我们的服务进行改进以确保这种情况不再发生。

Manager: Of course, we will do our best to resolve this issue as soon as possible. In the meantime, we will also make improvements to our service to ensure that this does not happen again.Customer: 好的，谢谢你们的帮助。

关于投诉的英语对话Conversation 1:Customer: Excuse me, I'd like to file a complaint about the service I received at your restaurant yesterday.Waiter: I'm sorry to hear that. Can you please tell me what happened?Customer: Well, first of all, it took forever to get a menu after we were seated, and then the server seemed too busy to take our orders. Waiter: I apologize for the delay. We've been short-staffed lately, but that is not an excuse for poor service. Please continue. Customer: When our food finally arrived, it was cold and tasted stale. It was clear that it had been sitting out for a while.Waiter: I'm truly sorry for the inconvenience. We will address this issue with the kitchen staff immediately. Is there anything else? Customer: Yes, when we asked for the bill, we had to wait another 20 minutes for it to arrive. It was overall a very frustrating experience.Waiter: I understand how frustrating that must have been for you. We will do better to improve our service. Can I offer you a complimentary meal as a way to make it up to you?Customer: Thank you for the offer, but I don't think I'll be returning to your restaurant. However, I do hope you take my feedback seriously to prevent this from happening to others. Waiter: Thank you for bringing this to our attention. We will definitely work on our shortcomings. Again, I apologize for your negative experience.Conversation 2:Customer: Excuse me, I need to make a complaint about a product I recently purchased from your store.Store Clerk: I'm sorry to hear that. What seems to be the issue? Customer: I bought a new laptop, and within a week, it started having frequent software crashes. I'm very disappointed with its performance.Store Clerk: I apologize for the inconvenience. We have a return and exchange policy for defective products. Please bring the laptop to our store, and we will assess the issue and provide a suitable solution for you.Customer: Thank you for your understanding. I hope I can get a replacement or a refund as soon as possible.Store Clerk: Absolutely, we will do our best to resolve this for you. If you have the receipt and original packaging, it will be helpful. Is there anything else you'd like to add?Customer: No, that's all. I just hope that your store can improve the quality control to avoid such issues in the future.Store Clerk: Thank you for your feedback. We take it seriously and will address it within our management team. We appreciate your patience and cooperation in this matter.。

英语投诉信万能句型40句英语投诉信万能句型40句开头：写明目的：投诉。

1。

i'm writing to you to plain about。

我写信是投诉。

2。

i'm li hua。

i feel bad to trouble you but i'm afraid that i have to make a plaint about your restaurant。

我是李华。

很不想给你添麻烦。

可是，恐怕我不得不对你们餐馆进行投诉。

3。

i want to expresmdissatisfaction about the woolen scarf i bought from your pany。

我想要表达我对从你们公司买的羊毛围巾的不满。

中间：说明投诉问题、后果，并提出合理提议。

1。

in the first place，the food itoo saltand the water isn't served in time。

in addition，the music you broadcast itoo noisy。

under these circumstances，i find it hard to sit here having dinner quietly。

首先，食物太咸，水没有及时端上来。

并且，你们播放的音乐太吵了。

在这样的环境下，我很难安静的坐在那里吃饭。

2。

it arrived on time the dabefore yesterday。

but when i checked it，i found a hole in the middle。

i waastonished because the hole waobviouand i didn't think you should neglect thideficiency（缺陷）。

英语投诉信万能句型40句英语投诉信万能句型40句开头：写明目的：投诉。

1。

i'm writing to you to plain about。

我写信是投诉。

2。

i'm li hua。

i feel bad to trouble you but i'm afraid that i have to make a plaint about your restaurant。

我是李华。

很不想给你添麻烦。

可是，恐怕我不得不对你们餐馆进行投诉。

3。

i want to expresmdissatisfaction about the woolen scarf i bought from your pany。

我想要表达我对从你们公司买的羊毛围巾的不满。

中间：说明投诉问题、后果，并提出合理提议。

1。

in the first place，the food itoo saltand the water isn't served in time。

in addition，the music you broadcast itoo noisy。

under these circumstances，i find it hard to sit here having dinner quietly。

首先，食物太咸，水没有及时端上来。

并且，你们播放的音乐太吵了。

在这样的环境下，我很难安静的坐在那里吃饭。

2。

it arrived on time the dabefore yesterday。

but when i checked it，i found a hole in the middle。

i waastonished because the hole waobviouand i didn't think you should neglect thideficiency（缺陷）。

餐厅投诉英语对话餐厅在面临投诉时，常用的英语对话有?下面是店铺给大家整理的餐厅投诉英语对话，供大家参阅!餐厅投诉英语对话1G: Waiter. This isn’t what Iordered!侍应生。

这不是我点的菜!W: I’m very sorry, sir. What was yourorder?真对不起，先生。

您点的是什麽?G: I ordered a Shrimp Curry, not BeefCurry.我点的是咖哩鲜虾，不是咖哩牛肉!W: I see, sir. I’ll bring you some atonce.我明白了，先生。

马上给您送来。

W: Your curry, sir. I’m very sorry for themistake.您的咖哩，先生。

抱歉弄错了。

G: Yes, please be more careful in thefuture!嗯，今後可要当心点!W: I will, sire. I hope you enjoy yourmeal.我会的，先生。

请慢用。

餐厅投诉英语对话2G:Waiter. I ordered my meal at least thirty minutes ago and it still hasn’tcome.Why is it taking so long?侍应生，我至少在三十分钟前点的菜，到现在还没来。

为什麽要这麽久?W: I’mvery sorry, sir. I’ll check your order with theChef.真对不起，先生。

我会和主厨核对您点的菜。

G: Please do any hurry up! I’ve got anappointment in fifteen minutes.请快一点!十五分钟後我有个约会。

W: Just a moment,please请稍等。

(brings order上菜)W: Your meal, sir. We’re very sorry forthe delay. Please enjoy your lunch.先生，您的菜。