商务英语 (5)

商务英语听说u n i t5B u s i n e s s F a i r s -CAL-FENGHAI.-(YICAI)-Company One1Part A Intensive ListeningPhoneticDirection: you’ll hear one word read from each group. Repeat for the first time you hear. Then listen again and tick them out. （√）(1) a. metal b. matter c. maths d. method(2) a. chair b .cheer c. shell d. shall(3) a. miner b. mine c. mirror d. minus(4) a. bird b. hurt c. heard d. third(5) a. beer b. bear c. pair d. beard2. Direction: you’ll hear eight sentences. Repeat for the first time you hear. Pay attention to the stresses and tones. Then listen again and write them down. Check your answers when you listen for the third time.(1) I’m calling to inform you that we have decided to make the purchase.(2) Do you have any plans to sell in Europe(3) Our company is ranked second in the business.(4) we doubled our output in this department as a result.(5) we could make delivery of this parcel as soon as possible.(6) We find you price 25% higher compared with other companies.(7) How much does have to pay if she stay for 3 days?(8) The new company can give him 2,000 dollars a month as a start.Part B Extensive ListeningDialoguesDirection: You’ll hear 5 short dialogues in this section. At the end of each dialogue, one question will be asked. Each dialogue and question will be spoken only once. Mark the best answer for each question.1. W: Do you think we should park the car downtown?M: I don’t know where we can.Q: What’s is being discussed?A: They want to go downtown.B: They want to go to a park?C: The man doesn’t know where to park the car.D: The man wants to know where the park is.2. M: If I place an order for these products, when can you deliver them?W: For these products, we can arrange shipment at once. It would take longer, say, three month, if you want to order special designs.Q: When can products of special design be delivered?A. At onceB. Three months laterC: No special design can be delivered D. Anytime3.W: Are you glad that you came to work in WashingtonM: Yes, indeed. I’d considered going to New York or Boston, but I’ve never regretted my decision.Q: Where does the man live now?A. In New YorkB. In MichiganC. In BostonD. In Washington4. M: Registration always takes so long.W: What bothers me is all the people who cut in line.Q: What bothers the woman?A. RegistrationB. When the line breaksC. People who don’t wait their turnD. How long the line is5. M: Did you buy your car from that dealer in the city?W: He went out of business last week.Q: What does the woman mean about the car dealer?A. He went out of the cityB. He went abroadC. He didn’t want to sell that car to herD. He didn’t do that business any morePassageThe 10th China International Agricultural MachineryExhibitionDirection: listen to the passage and complete the following exercise.Since 1997, China International Agricultural Machinery Exhibition has become the biggest agricultural machinery exhibition in China and Asia, and it is also the most popular exhibition for farmers in Asia. In 2005, it was held in Anhui International Exhibition Conference Center, Hefei, Anhui, Province. The exhibition area was 80,000 square meters, and1,512 exhibition and 108,038 visitors from domestic and overseas were involved in the exhibition, covering 15 countries.In order to solve the issues concerning agriculture and to increase the farmers’ income, since the year of 2004, China central government has adopted series of supporting policies and laws. The government has reduced agricultural tax and increased subsidy for the farmers growing grain, and for the purchase of agricultural equipment. Within 2 years, the agricultural tax and agricultural special product tax(excluding tobacco) will be cancelled completely throughout China. So far, the two taxes have been reduced in 27 province, cities and autonomous regions. In 2006, the central government finance made great efforts in subsidizing agriculture. Most of the agricultural machinery and equipment manufacturers can enjoy the subsidy. On the side of law, the people’s Congress has issued the special provisions for promotion of agriculture.For Exhibitors and Visitors, Please Contact:Our address: Room 3040, No.26, South Yuetan Street, Xicheng District, Beijing, ChinaPost code:100825Website: www. Camf. Com .cnE-mail: agrimachine@Contact: Mr. Henry Xiao, Miss Wang LiTel: 0086-10-68596444, 68527326Fax: 0086-10-68526910Section AFill in the blanks with the information you hear.For Exhibitors and visitors, Please Contact:Our address: Room 3040, No.26, South Yuetan Street, xicheng District, Beijing, ChinaPost zip: 100825Website: E-mail: agrimachine@Cte: Mr. Henry Xiao, Miss Wang LiTel: 0086-10-68526910Fax: 0086-10-68526910Section BListen to the passage again and fill in the blanks with the words you hear.Since 1997, China International Agricultural Machinery Exhibition has become the biggest agricultural machinery exhibition in China and Asia, and it is also the most popular exhibition for farmers in Asia. In 2005, it was held in Anhui International Exhibition Conference Center, Hefei,Anhui, Province. The exhibition area was 80,000 square meters, and 1,512 exhibition and 108,038 visitors from domestic and overseas were involved in the exhibition, covering 15 countries.In order to solve the issues concerning agriculture and to increase the farmers’ income, since the year of 2004, China central government has adopted series of supporting policies and practices for farmers.ConversationBooking a ConferenceDirections: listen to the conversation and complete the following exercises.Thomas Johonson, an assistant manager of Beijing Textiles Company wants to enquire about booking a conference. He is callingABC Conference Center to book a conference. And Mary, a clerk in the Sales of Office of ABC Conference Center, is answering him.Mary : ABC Conference Center, may I help you .Thomas: I am calling from Beijing Textile Company, and I want to get some information about your center, because we want to hold a conference in your place.Mary :It’ my pleasure to help you ,What’s the number of attendees?Thomas: About 200.Mary :When will the conference be held?Thomas:26-31 May.Mary :Let me have a check, please. We have vacant suites and a conference hall during that period.Thomas: That’s good. I guess the experts can get the VIP treatment, can they？Mary :Sure.Thomas: And the rate?Mary :Standard hotel room,1000 RMB yuan or 130 US dollars.Thomas: Ok, can you send me the reservation from and the prospectus of your meeting facilities by fax?Mary : Yes, sir. Your name and fax number, please?Thomas: My name is Thomas Johnson, and my fax number is 5567-8976.Mary :Mr. Johnson ,your fax number is 5567-8976.Thomas: Thank you very much. Bye-bye.Mary :My pleasure, good-bye, Mr. Johnson ,thank you for calling.Section AChoose the best answer to each of the following questions.1.What’s is Mr. JohnsonA. MangerB. AssistantC. A clerkD. A salesperson.2.What is the conversation mainly about?A. Booking a ticket.B. Book a flight.C. Making an appointment.D. Booking a conference.3. How will Mary send the forms and the prospectus of meetingfacilities?A. By telex.B. By phone.C. By mails.D. By fax.4. How many people will attend the meeting?A. 100.B. 200.C. 300.D. 400.5. What is Mr. Johnson’s fax number?A. 576-8976B. 5567-8769.C. 5576-8976.D.5756-7869. Section BListen to the dialogue again and fill in the blanks with the words you hear.1.I am calling from Beijing Textiles Company, and I want to getsome information about your center.2.We have vacant suites and conference hall during the period.3.I guess the experts can get the VIP treatment ,can they?4.Can you send me experts the reservation form and theprospectus of your meeting facilities by fax5.Standard hotel room, 1,000 RMB yuan or 130 US dollars.Part C Oral Practice1.Role-play the conversation with the words and usefulsentences given in the text.2.Work with your partner to make dialogues with the situationsgiven below.Task 1:Suppose you are a researcher. You want to know if the pubic are interested in your washing machines. Now you aredoing some research in the street. You meet several people and ask them questions. The rest of the class will play the role the interviewees.Task 2:Suppose you are a clerk in the meeting department. Do a research, and then report your research to your manager ondeveloping a new area.Task 3:You are the manager from a company. You are discussing the size, location, transportation and facilities of a trade fairwith the an organizer.3.Discuss the following topics.(1)What does the rise air-conditioner sales reflect in Chinesepeople’s attitude toward life?(2)What is your definition of “basis comfort at home”(3)Have you ever been hurt by fake productsIf so, tell the story.(4)Frankly speaking ,if you want to buy music or computersoftware, and there are some cheap, pirated(盗版的)products available, would you choose to buy themWhy or not?Part D Related information1.Background NotesChina’s exhibition industry has been booming in the past two decades with sustained and rapid growth of national economy. As a developing and large market in Asia, China has been attracting more and more investors since the implementation of opening up and reform policy. Exhibition industry has been playing an important role in introducing advanced technology and equipment to China and in promoting trade and economic cooperation between China and the world. According to incomplete statistics of China Council for the promotion of International Trade, the number of international exhibitions has been increasing. In addition, more new and modern exhibition facilities are being built up; more people are involved in related business; more rules and expertise are needed. We are organizing various conventions and exhibitions in China, for all the people interested in China and its development.As an uprising green industry, MICE(Meeting, Incentive, Congress and Events) Industry(会展业) has shown its vitality inChina and has formed 5 Industrial belts(Beijing &Tianjin-Northern China MICE Industry Economic Development belt, Northeast Frontier Trade MICE Industry Economic Development Belt, Yangtze River Delta-Eastern China MICE Industry Economic Development Belt, Pearl River Delta-Southern China MICE Industry Economic Development Belt and Central-eastern China MICE Industry Economic Central Cities ). By researching the developing condition of condition of MICE Industry, promoting and pushing the future MICE Industry by market managerial methods, the synthesis competitive ability of China will be enhanced anf will be in line with the international market. And display the Butterfly Effect in MICE Industry which is a major method in the future city economic development.eful Expressions(1)By the way ,before leaving this subject, I would like to a fewcomments.(2)Would you let me know your fax number?(3)Would it be too much to ask you to respond to my question bytomorrow?(4)Could you consider accepting our counter proposal(反对案)(5)I would like really appreciate your persuading yourmanagement（经营团队）(6)I would like to suggest that we take a coffee break.(7)Maybe we should hold off until we have covered item B on ouragenda.(8)As a matter of fact, we would like to discuss internally regardingitem B.(9)Then what are you main products?(10)How about their sales position?(11)There are various kinds of arts and crafts on display here.(12)I found a wide variety of articles, and some of them, I think,can find a ready market in my country.。

Unit 5a1．爱尔兰较低的劳动成本和低的电信费率使它享有很低的日常运营成本。

2．政府的大量资助，支持产业的环境和完善的基础设施使爱尔兰的新兴公司能顺利运行。

3．政府投资了大量资金来建立一个精密的电话网络和高效率的运输网络。

4．在爱尔兰，遍布全国的国际机场提供频繁的定点航班，能让人直达欧洲各国。

5．爱尔兰的居民能轻松享受到未被破坏的乡村景色和各种休闲活动。

1. grantYou may be eligible for a grant to help you study.Proposals have been made to grant each displaced family $4000.He was finally granted a visa.2. fosterfoster parents / foster childrenfoster a feeling, an activity, an ideaa policy of fostering music, drama and crafts.3. accessThe entrance door gives access to a living roomI demand access to a telephone / the librarySaddam had no access to newspaper in jail.The hidden room was accessible only through a secret back entrance.The site was picked because of its accessibility by rail.Computers might be cheap enough to be accessible to virtually everyone some day.Unit 5b1东湖高新科技开发区是武汉发展最快的公司业务区。

Letter-1Dear Sirs,We write to introduce ourselves as one of the largest exporters, from China, of a wide range of Machinery and Equipments.We enclose a copy of our latest catalogue covering the details of all the items available at present, and hope some of these items will be of interest to you.It will be a great pleasure to receive your inquiries for any of the items against which we will send you our lowest quotations.Should, by chance, your corporation not deal with the import of the goods mentioned above, we would be most grateful if this letter could be forwarded to the correct import corporation.We are looking forward to your favorable and prompt reply.Letter-2Dear Sirs, Thank you fro your order of June 1. We enclose a catalogue and price list. Meanwhile, we have also sent a catalogue of our range of tinned vegetables under separate cover, which we trust will reach you very soon. We are sorry, however, that our tinned fruit products are in great demand at the moment, since it is in the middle of summer, which is our busiest season for fruit. Because of this, tinned peaches and grapefruit are in short supply, and we cannot sat isfy all our customers’ demands. In fact, our grapefruit products are almost out of supply. We can recommend apricots, which fortunately we have in stock at the moment. You may be interested to know that our new discounts for bulk purchase came into effect on June 1st. We would be please to receive your order very soon. Yours faithfully,Letter-3Dear Grane,Introducing CommodityThe Global Trading Co., Ltd has informed us that you are searching for high-grade Wool Sweaters to be shipped to De nmark. We’d like to offer you our Arrow lines that reach the standard sufficiently high to redound to you credit.Arrow Brand Wool Sweaters are exclusively made from quality export-grade Australian pure new wool, which has unique features giving natural warmth and comfort with proper elasticity and soft feeling. They are also ideal for those with rheumatism, arthritis and back suffering. Being moderate in price, superb in craftsmanship and novel in designs, our products are popular with customers in over 25 countries and regions.Dealers in this line have reaped gratifying profits and we have no doubt that you will also be able to share the success.We enclose a catalogue of the goods for your reference and look forward to your early reply. Sincerely yours,Letter -4Dear Sirs,Re: Stanelo-Thermatron LtdIndustrial Induction HeatersPlastic Welders Electron BeamWeldersWe have been requested by the above mentioned company to approach you and your main branches for introducing their manufacturing program, which is briefly outlined in the heading. The manufacturers and we feel that the best outlet in Denmark would be for the Industrial Induction Heating Equipment, for which we shall be sending you extensive literature. Regarding Plastic Welding Equipment it may well be that manufactures here will not be able to compete against Japan. However, we shall also send literature on this particular angle.As far as Beam Welders are concerned, we have sent only one set of literature to you, as we would first like to find out whether you are interested and then whether the export licensing position is favorable. Please let us have your enquires, to which we look forward with interest. Yours faithfully,Letter-5Dear Sirs,Looking through our records we note with regret that we have not had the pleasure of an order from you since last October. As you were one of our regular clients, we are very much concerned if you have been dissatisfied either with our goods or with the way in which we have handled your orders. Would you please fill out the enclosed reply card if you gave encountered some problems with us We will give your comments immediate attention. We think you may be interested to know that we have recently been appointed agents for the sales in this country of the computers of three of the leading American manufacturers. Our stocks now include a wide range of first-class personal computers at very attractive prices. You will see from the catalogue enclosed that our prices are very generous terms of payment. We look forward to the pleasure of your renewed order.Yours faithfully,Letter-6Dear Sirs,Great interest was aroused at the recent industry Exhibition in London by the new FLYING DEER Tubeless Tire. Numerous enquires and orders have also come- the new tire is the realization of every car-owner’s dream.You are of course well aware of the shortcomings of the ordinary tire- punctures, split outer covers under sudden stress and a tendency to skid on wet road surfaces, just to mention some of the motorists’ complaints. Our FLYING DEER Tubeless Tire enables you to offer your customers a type that is beyond criticism in those qualities of road-holding and competing reliability.We could tell you a lot more about these tires, but prefer you to read the enclosed copies of reports from racing drivers, test drivers, motor dealers and motor manufactures.You are already aware of our terms of business, but to encourage you to lay in a stock of the new tubelEss FLYING DEER, we will allow a special discount of 5% on any order received on or before 31 st Juanuary.Yours faithfully,Letter-7Dear Woodrow,Looking through our record we note with regret that from 19- to 20- you bought from us a large quantity of typewriters in Models OF-101 to 105, ST-201 and 202, but during the year 20- we did not have the pleasure of an order from you.We think you may be interested to know that we have a residue stock of 307 sets Model ST-202, which you bought from us in substantial quantity previously. It is just the next newest to the latest Model ST-203. You are well aware that it is efficient and durable, economical and practical in use for middle school students. We are prepared to clear the stock by allowing you a generous discount. Say9% for an order for 100 sets to 199 sets 12% for an order for 200 sets to 299 sets 15% for an order for 300 and aboveon the current price of AU $ 90-per set CIF Melbourne. This offer is subject to your reply reaching here on or before 20th June.We give you the first chance and hope you will take advantage of this exceptional offer. Your favorable response is awaited.Letter-8Dear Mr. Albert RainRe: NEVER WASH PANS AGAINWe said it and we mean it: NEVER WASH PANS AGAIN! You can now do all your cooking in beautiful Ceramic Ware- cook and serve food in the same lovely dishes! Boil, fry, roast, bake- do it all in Ceramic Ware. Freeze food in the same dishes, if you wish. These beautiful utensils, made of the same amazing ceramic used in missile cones, can go from freezer to stove to table. You then slip them into the dishwasher or the sink with the other dishes. Never slave at scouring pans again. Come and see Ceramic Cookware Demonstrated in Big Store’s Housewares Department. Wednesday Thursday Friday April 10th 11th and 12thHandle these Ceramic cook-and-serve pieces. Test and dry them yourself. You’ll be impressed by their practical and beautiful design, and more important of all the surprising reasonable prices. Yours truly,。

商务英语unit5参考答案商务英语Unit 5参考答案一、选择题1. A. 根据题目中的语境，选择A项，表示“在会议中”。

2. B. 此题考查固定搭配，“be responsible for”意为“负责”。

3. C. 根据句意选择C项，表示“在...的最后”。

4. D. 此题考查短语“in advance”，意为“提前”。

5. B. 根据句意，选择B项，表示“达成协议”。

二、填空题6. negotiation 根据上下文，此处应填入名词，表示“谈判”。

7. objectives 根据句子结构，此处应填入名词复数形式，表示“目标”。

8. proposals 根据句子结构，此处应填入名词复数形式，表示“提议”。

9. agreement 根据上下文，此处应填入名词，表示“协议”。

10. strategy 根据句子结构，此处应填入名词，表示“策略”。

三、阅读理解A篇：1. B. 根据第一段内容，选择B项，表示“商务谈判中的关键因素”。

2. C. 第二段提到了“信任”的重要性，因此选择C项。

3. A. 第三段提到了“准备充分”对于谈判的重要性，选择A项。

B篇：1. D. 根据文章标题和内容，选择D项，表示“商务会议的技巧”。

2. A. 第一段提到了“有效沟通”的重要性，选择A项。

3. B. 第二段中提到了“会议记录”的作用，选择B项。

四、翻译题1. 我们的团队将与贵公司讨论合作细节。

- Our team will discuss the details of the cooperation with your company.2. 请在会议开始前准备好所有必要的文件。

- Please prepare all necessary documents before the meeting starts.3. 我们希望在本次会议中达成一项互利的协议。

- We hope to reach a mutually beneficial agreement in this meeting.4. 贵公司提出的条件需要我们进一步考虑。

bec中级真题5答案解析高级BEC中级真题5是商务英语考试中的一套题目，主要针对商务英语中级水平的学习者。

这套题目包含了一系列的问题，涉及商务交流、市场营销、财务管理等方面。

本文将对BEC中级真题5的答案进行解析，帮助大家更好地理解和掌握商务英语知识。

首先，我们来看第一题。

该题要求考生根据提供的广告短文，为一家咖啡店撰写一则电话营销的对话。

正确的答案是：A: Good morning, Café Brew. How can I help you?B: Good morning. I saw your advertisement in the local newspaper and I'm interested in your coffee. Can you tell me more about it?A: Of course. Our coffee is made from premium Arabica beans, carefully selected and roasted to perfection. It has a rich, smooth flavor and a delightful aroma. Would you like to try it?B: Yes, I would. Can I come to your shop to taste it?A: Absolutely. We're open from 8am to 8pm every day. We look forward to seeing you.B: Great. Thank you. See you soon.解析：在这个对话中，A是咖啡店的员工，B是潜在客户。

A首先问候了B，然后B表达了对咖啡的兴趣。

接着，A用简洁明了的语言向B介绍了咖啡的特点，并主动提出让B前来品尝。

B表示愿意并询问了咖啡店的营业时间。

《商务英语写作》考试试卷（5）《商务英语写作》考试试卷(5)Ⅰ．Fill in the blanks with appropriate words:（每小题1分，共25%）1.We have established an irrevocable letter of credit______ your favor with the Bank of China,Guandong．2.We are glad to enter ______ business relations with your corporation．3.We are awaiting your revised draft keen interest．4.Our foreign trade policy is based ______equality and mutual benefit．5.We shall book a trial order with you,______ goods are competitive in price and of good quality．6.As we are heavily committed, we are sorry that we are not in a ______ to accept new orders．7.We prefer payment by D/P ______ draft at 60-day's sight．8.Your quotation happens to be exactly the same______ we have received from Australia．9.We hereby register a claim with you____ the basis of here, we can obtain a number of orders foryou．10.Since we are well connected ______the department stores here, we can obtain a number of ordersfor you.11._____ you know, this is a popular brand, which can see easily in our market．12.We hope that you will look______ the cause of the defective goods．13.There is no question______ getting the necessary import license from our authorities．14.Please take the necessary steps ______delay．15.Your immediate reply should reach us not later ____ the end of this month．16.If the first shipment is satisfactory, we can______ with you some repeat orders．17.We hope this unfortunate incident will not affect the friendly relations ______ us．18.Please cable us as soon as ______,giving us all necessary information．19.We wish to acknowledge receipt of your letter of March 15,______ reached us yesterday．20.In view of the long-stinging business relations ______ us, we wish to settles this disputeamicably．21.Risks other______ All Risks and War Risk can be covered if the extra premium should be borneby the buyer．22.Please do everything necessary ______ as to enable us to send you the relevant documents at anearly date．23.We trust the mentioned shipment will reach you ______ sound condition．24.As to chemical products we are well connected _____ the major producers in America．25.We are glad that in the past few years,______ joint efforts, have greatly promoted both businessand friendship．Ⅱ．Choose the best answer:（每小题1分，共20%）1.We look forward to a trial order．A．Receiving B. receive from you C．receipt D．receipt your2.We some brochures to illustrate the products we manufactured．A．enclose to you B．enclose you C．enclose D．Enclose you3.If you will send us a catalog by air, we shall very much．A．appreciate B．appreciating C．appreciation D．Appreciate it4.We would like to take this to establish business relations with you.A．step B．opportunity C．advantage D．Opening5.The shipment time is June or July at our and the goods will be shipped in oneA．option，lot B．option，consignmentC．choice shipment D．decision，cargo6.The first shipment of pens has turned out to the of the of our customersA．satisfy B．satisfied C．satisfaction D．Satisfactory7.I want to acquaint myself the supply position of steel products.A．of B．with C．for D．About8.As it only a smal1 quantity，we hope you will have no difficulty in settling this matter.A．involves B．involved C．has involved D．may have involved9.In case the said goods are not available stock. Please keep us informed at all early date.A．i n B．by C．from D．Out of10.It is the usual practice here that shirts are packed cartonand l0 cartons strongseaworthy wooden case.A．in，in B ．in，to C．to，in D．to，to11.You can find for black tea here.A．a ready market B．most popular C．great popularity D．Selling fast12.We are glad that We have an agreement on this matterA．come B．got C．reached D．Arrived13.We cannot see any possibility of business your price is too highA．since B．while C. thought D．that14.we have made that we would accept D／P terms for your future orders.A．clear B．it clear C．that clear D．it is clear15.we would make you the following offer，subject to your reply us not later thanNovember 25.A．reach B．reaching C．reaches D．Being reached16.Please to let us have your offer as soon as possible.A．do the best B．Do your best C. make the best D. Make your best17.we assure you of our ful1 in executing the contract.A．cooperation B．attention C．Intention D．Appreciation18.our S／C No.301，we wish to say that the goods will be shipped by Oct.10.A．With reference to B．Refer to C．Referring D．With refer to19.After inspection of the shipment，we found 5 casesA．missing B.1osing C．missed D．Lost20.your letter of March 5，we are pleased to inform you thatthe L／C has been received.A．Replying to B．Replying for C．Replied to D．Replied for Ⅲ．Translate the following sentences into Chinese：（每小题2分，共20%）1.we regret that your counter-offer is not acceptable to us as the price we quoted is quite realistic.2.samples and quotations at favorable prices will be immediately sent to you upon receipt of yourspecific enquiry.3.we desire some sample of your products in order to acquaint ourselves with the material andworkmanship before we place a large order with you.4.with regard to our order for 600 sets “Butterfly” Brand sewing Machines，We have alreadyreceived your Sales Contract No.5678.5.As the goods under Contract No. 1986 are now ready for shipment、please rush your L／C withthe least possible delay6.We might add here that，owing to heavy demand，our offer remains firm until December 20 andthat there is little likelihood of the goods remaining unsold once this particular offer has lapsed.7.We are lodging a claim on the shipment ex S/S “East Wind” for short delivery.8.We wish to call your attention to the validity of the L／C since there is no possibility of L／Cextension.9.We confirm having cabled you an offer of 30 metric tons walnut meat at RMB 21，860 Yuan permetric ton CIF European Main Ports for November shipment.10.It will be appreciated if you will immediately let us have your firm offer for machine tools，preferably by cable.Ⅳ Translate the following sentences into English：（每题3分，共15％）1.按照你方要求，兹另邮寄中国棉布的样本二份.2.制造厂接订货太多，我们只能答应3月份装船.3.兹随函退回销售合同一份，该合同我们已经会签.4.你方必须降价2％，否则没有成交的可能.5.如果没有你的明确，指示，我们将按一般惯例投保水渍险和战争险.V. Write a business letter in English: （20％）来信收悉，在收到你公司信件之后，我们立即与制造厂取得联系，催促他们赶快交货.因为他们迟尺不复，装船期不能肯定，我们在上个月没有答复你方的信件，深为抱歉.经过再三努力，已商定装“东风”轮，预计本月二十四日左右开航.装货完毕，当即电告装运通知.。

5.1 International Supply Chain5.1国际供应链The latest in systems coordination involves the supply chain.在最新的系统协调涉及到供应链。

The supply chain consists of all the organization that move goods（货物流通）and services from the source of raw materials to the final customer.包括所有的组织，将货物从原料来源到最终客户服务。

The supply chain is longer than a channel of distribution because it includes suppliers to manufacturers, whereas the channel of distribution begins with manufacturers.供应链是一个比较长的分销渠道，因为它包括供应商、制造商，然而渠道销售始于制造商。

Channels of distribution are part of the overall supply chain.分销渠道是整个供应链的一部分。

Included in the supply chain, therefore, are farmers, miners, suppliers of all kinds (e. g. parts, equipment , supplies), manufacturers, wholesalers, and retailers.在供应链包括，因此，是农民，矿工，各类供应商（如零件，设备，物资），制造商，批发商和零售商。

Many companies have developed software that makes it possible to coordinate the movement of goods and information so that consumer wants can be translated into products with the least amount of materials, inventory, and time.许多公司已经开发的软件，使协调货物和信息的运动，让消费者的需求转变成产品用最少的材料、库存和时间。

剑桥商务英语初级真题(5)READINGPART ONE● Look at questions 1-5.● In each question, which sentence is correct?● For each question, mark one letter (A, B orC. on your Answer Sheet. 1、Use this website toA. renew a vehicle insurance policy.B. claim on your vehicle insurance.C. find cheaper vehicle insurance.2、What should the Distribution Assistant do?A. work out if delivery costs have changedB. change to a new delivery companyC. contact corporate customers about changes to deliveries 3、A. Remove packaging to check directions on how to load paper.B. Refer to information on the packaging to see how to load paper.C. Load paper according to the instructions on the side of the photocopier.4、A. Members of the Corliss Institute can use its information resources.B. The Corliss Institute organises training for its members.C. Anyone can apply to become a member of the Corliss Institute.5、A. Mr Jin's assistant will contact Andrew to change the day.B. The meeting with Mr Jin will now take place on Thursday.C. Mr Jin would like to meet at a later date.PART TWO● Look at the list below. It shows a range of business books avail able from an internet bookseller.● For questions 6-10 on the opposite page, decide which book (A-H) each personneeds.● For each question, mark one letter (A-H) on your Answer Sheet.● Do not use any letter more than once.6、 Sandy Powell is finding the vocabulary on his international marketing course very demanding, and needs a suitable reference book.7、 Ingrid Grieg-Gran would like a pay rise and is worried about how to approach her boss.8、 Ram Banerjee is applying for a job in a new company and needs some advice about preparing for the selection process.9、 Belinda Thomas is considering buying some shares in internet businesses for a project on her MBA course.10、 Doreen Yip designs software for major companies and plans to expand her firm's customer base.PART THREE● Look at the charts below. They show a manufacturing company's production levels, the number of staff in its production department, and its average annual market share over a ten-year period.● Which year does each s entence (11-15) on the opposite page describe?● For each sentence, mark one letter (A-H) on your Answer Sheet.● Do not use any letter more than once.11、 While employee numbers rose and more units were produced than in any previous year, market share declined.12、 In this year output increased despite staff cuts, but market share remained the same as the previous year.13、 The workforce was smaller than the previous year, and neither output normarket share increased.14、 Market share fell from the previous year's level, and output was almost at its lowest for the period.15、 Although fewer staff were employed than the previous year, output was higher and market share recovered to the level of two years earlier. PART FOUR● Read the article belo w about a takeover battle between a hotel chain and an investment company.● Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose 'Doesn't Say'.● For each sentence (16-22), mark one letter (A, B orC. on your Answer Sheet.16、 The headquarters of Unigroup will close after the rest of the business has broken up.A. RightB. WrongC. Doesn't say17、 Unigroup is cutting costs to help persuade shareholders to reject a rival takeover bid.A. RightB. WrongC. Doesn't say18、 Unigroup's US staff who have already lost their jobs were senior managers.A. RightB. WrongC. Doesn't say19、 Unigroup's shareholders wish to delay their decision on Rockford's proposal.A. RightB. WrongC. Doesn't say20、 Rockford's shareholders support the offer their company is making.A. RightB. WrongC. Doesn't say21、 It is believed Rockford will increase its bid if the current one looks likely to fail.A. RightB. WrongC. Doesn't say22、 Rockford was reported for publicly criticising Unigroup.A. RightB. WrongC. Doesn't sayPART FIVE● Read the article below about Contrast, a chain of sandwich shops.● For each question (23-28) on the opposite page, choose the correct answer.● Mark one letter (A, B orC. on your Answer Sheet.Sandwich QueenIn a surprise move, 33% of the shares in privately-owned British sandwich chain Contrast, were recently sold to King Coffee, the international coffee shop chain. 'We could already afford to expand overseas,' says Caroline Bell, Contrast's Chairman, 'but didn't know the best way to do it. This way, we'll benefit from King Coffee's experience, while keeping the two companies' brands and branches quite separate.'Caroline Bell and Johnny Nash's first venture was to set up a clothes shop ten years ago. Later they began selling sandwiches there, and then, finding sandwiches more profitable, gave up selling clothes. During this time Bell has been involved in every aspect of the business, including sandwich making and now heading the company, while Johnny Nash is the Chief Executive. With Nash responsible for day-to-day management, Bell can find time to concentrate on what she describes as the secret of their success: experimenting with different ingredients, to add to the menu. 'We believe in doing what we do best,' she says, 'so we won't move into other fields. And our customers like our friendly service, so we'll make sure that doesn't change.'One reason for the friendly service is that five times a year, the shop managers spend a day at another branch serving customers, so that they don't forget what it's like for the sales staff. Senior managers, too, participate in this scheme. 'It's great because you're in contact with both customers and staff,' Bell says. 'We considered introducing it for the whole workforce, but it was too difficult.'The company see their staff as key, and Bell is proud that most managerial appointments come from within the chain. 'Some people think that companies need to bring managers in from outside, but we haven't found that. In fact we've done so well that there's a risk we'll stop trying, which would ruin Contrast. We would like to think that as long as sandwiches stay popul ar, we'll always be successful, but of course that isn't true.'And will she always be the sandwich queen? 'If I were just doing it forthe money, I could sell out tomorrow and be rich. But what matters to me is that the people I work with think I'm doing a good job. I'll stay for as long as they think that, but I can't imagine finding anything else more interesting.'23、 Why has Contrast sold shares to King Coffee?A. It needs the money to fund expansion abroad.B. It hopes to learn how to move into foreign markets.C. It wants to use the King Coffee name in other countries.24、 How did Caroline Bell begin working for Contrast?A. She was one of the people who started the company.B. She joined the company as a sandwich maker.C. She was appointed at senior manager level.25、 Bell's plan for the company is toA. expand the range of sandwiches on offer.B. move into new types of products.C. improve the quality of the ingredients they use.26、 What happens on five days a year?A. Customers have the chance to talk to managers.B. Managers go to a different shop to work.C. All employees work in another shop.27、 What does Bell consider to be the biggest danger to the company?A. Most of the managers were promoted internally.B. Sandwich shops are going out of fashion.C. The management might relax their efforts.28、 Bell says she would leave the company if sheA. lost the respect of colleagues.B. made enough money.C. became bored with the work.PART SIX● Read the article below about staff surveys.● Choose the correct word to fill each gap from A, B or C on the opposite page.● For each question (29-40), mark one letter (A, B orC. on your Answer Sheet.Staff QuestionnairesSurveys are now an everyday part of business life. Most business people probably have a survey on their desk 29 to be completed. Companies feel they have to collect information from their employees on 30 matters as job satisfaction, or their attitude 31 team-working. But 32 of real value is gained from these questionnaires, and in some 33 the surveys produce bad data, on the basis of which bad decisions are 34 For a start, many of the questions are too general, and 35 open to different interpretations. A very high 36 of people agree with the statement, 'Knowledge-sharing is important 37 competitiveness.' But a 38 focused question could produce better statistics: for example, 'Is knowledge-sharing encouraged in your company?' In addition, research which was 39 out at one university shows that questions about job satisfaction get different responses on different days, depending on 40 the employees fill in the questionnaire on a Monday or a Friday.29、 A. wait B. waited C. waiting30、 A. such B. many C. enough31、 A. at B. to C. by32、 A. one B. any C. little33、 A. times B. cases C. occasions34、 A. done B. made C. found35、 A. either B. however C. therefore36、 A. amount B. percentage C. quantity37、 A. for B. about C. through38、 A. more B. much C. mainly39、 A. carry B. carried C. carrying40、 A. what B. why C. whetherPART SEVEN● Read the letter and the email below.● Complete the form on the opposite page.● Write a word or phras e (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.INTERVIEW FORMFull name of applicant: 41Job vacancy applied for: 42Date of interview: 43 2005.Time of interview: to be confirmed. Place of interview: 44Applicant's employment detailsLocation of applicant's presentworkplace: 45WRITINGPART ONE46、● You are about to go to a meeting and you want your assistant to make an urgent phone call to a customer,● Write a note to your assistant Clare which you will leave on her desk:● saying who she should call● giving her details of what to say● telling her where she can find the information she needs.● Write 30-40 words on your Answer Sheet.PART TWO47、● Read this part of a letter below from Ben Dawson, the Marketing Director of a business software company.● Write a letter to Mr Dawson:● asking for a product demonstratio n at your workplace● explaining why you are interested in one of the products● telling him which staff from your company would like a demonstration● suggesting a possible date.● Write 60-80 words on your Answer Sheet.● Do not include any postal addresses.LISTENINGPART ONE● For questions 1-8, you will hear eight short recordings.● For each question, mark one letter (A, B orC. for the correct answer.● After you have listened once, replay each recording.48、 When should the woman phone Mr Hashimoto?A.B.C.49、 Which chart shows graduate recruitment for this year?R=Research S=Sales E=EngineeringA.B.C.50、 What do both speakers think the company needs to review?A. pricesB. qualityC. delivery times51、 Which graph is the speaker referring to?A.B.C.52、 What is the subject of the seminar?A. Communication SkillsB. Time ManagementC. Recruitment Strategies53、 Which number should you press to discuss payment?A.B.C.54、 What does the woman want information about?A.B.C.55、 What does the man order?A.B.C.PART TWO● L ook at the notes below.● Some information is missing.● You will hear a man leaving an answerphone message about electrical goods.● For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.● After you have listened once, replay the recording.PHONE MESSAGECompany name: 56 Department StoreContact name: Roger 57Phone number: 01873 58Urgent-send: 59 fridge/freeter brochuresAlso include: 60 price lists Check availability ofdishwasher model no: 61dishwasher: 62 mm widePART THREE● Look at the notes from a staff meeting in a department store.● Some information is missing.● You will hear a talk by the store manager.● For each question (16-22), fill in the missing information in the numbered space using one or two words.● After you have listened once, replay the recording.STAFF MEETING HELD ON 8 JUNEName of new Assistant Manager: Amanda 63Sportswear DepartmentPromotion opportunities open to 64staff stockroomNew 65 will improve stock handlingDesign TeamStaff training-subject: 66VisitFrom: 67Date: 13th 68 2002Subject of talk: 69 policyPART FOUR● You will hear an interview with Michael Wright, a managing director, talking about his company, ALC.● For each question (23-30), mark one letter (A, B orC. for the correct answer.● After you have listened once, replay the recording.70、 Michael's company first started in businessA. producing parts for lorries.B. doing lorry repairs.C. building special lorries for clients.71、 Michael joined ALC because he wanted toA. continue as an engineer.B. run the production department.C. be a director.72、 At the time Michael became a director, ALC wasA. doing good business.B. buying new equipment.C. negotiating a contract.73、 Michael suggested that the company shouldA. change its production methods.B. aim to take over its biggest rivals.C. increase its production rate.74、 One of the reasons ALC started producing ambulances was becauseA. a customer had asked it to.B. the company already had a good design.C. the market for ambulances was fairly stable.75、 When it started producing ambulances, ALC's main problem wasA. competing with another company.B. having to cut its prices.C. losing a contract.76、 Michael feels ALC is unusual because the directorsA. are responsible for marketing the products.B. have little contact with managers.C. work on the production line.77、 Now ALC is aiming toA. improve its cash flow.B. recruit more staff.C. do more training.SPEAKINGPART 178、In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.PART 279、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.PART 380、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the task prompt, an example of which is below, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidates.Scenario* 3 minutes for groups of three candidatesPrompt materialFollow-on questions● Can you think of any other things the company could include on its website? (Why?)● Do you think all companies need to have a website? (Why?/Why not?)● Do you think there are any disadvantages for a company of having a website? (Why?/Why not?)● Would you like to work in designing websites? (Why?/Why not?)● Do you think company websites should be in different languages?(Why?/Why not?)答案:READINGPART ONE1、C2、A3、B4、A5、CPART TWO6、 7、 8、 9、 10、PART THREE11、 12、 13、 14、 15、PART FOUR16、B 17、A 18、C 19、A 20、B 21、C 22、A PART FIVE23、B 24、A 25、A 26、B 27、C 28、APART SIX29、C 30、A 31、B 32、C 33、B 34、B 35、C 36、B 37、A 38、A 39、B 40、CPART SEVEN41、 (MS/MRS/MISS) ERICA SIMON 42、 (A) MARKETING MANAGER 43、 (ON) (THE) 31(ST) OF MAY/31/(0)5/MAY (THE) 31 (ST) 44、 (AT) (THE) MILFORD HOTEL (FIRST) 45、 CANADAWRITINGPART ONE46、PART TWO47、Sample ASample BSample CSample DLISTENINGPART ONE48、B[听力原文]When should the woman phone Mr Hashimoto?Man: Linda, Mr Hashimoto called again.Woman: Oh no, -when was that?Man: Around eleven o'clock. He's got a meeting at three o'clock, so can you call him at two-not later. He said it's very important.Woman: I know, I know...49、C[听力原文]Which chart shows graduate recruitment for this year?Woman: ... We've attracted a lot of graduates into Engineering this year, with similar numbers entering Sales, but we must look at Research. This year our recruitment there has been very low. We'd prefer equal numbers to enter both that and Engineering.50、A[听力原文]What do both speakers think the company needs to review?Man: These figures aren't good.Woman: No. The MD's asked us for recommendations. I think we need to look at prices, and to find a way to improve quality.Man: But our quality control's excellent. I agree about the charges though. Maybe we don't deliver fast enough.Woman: Well, we're better than our competitors.Man: OK, well, we agree on one thing.51、A[听力原文]Which graph is the speaker referring to?Man: ... and share prices have finished the three-month period at their lowest point in spite of rising sharply in the first month, and remaining fairly steady for a few weeks.52、A[听力原文]What is the subject of the seminar?Man: Welcome to today's seminar. Our speaker is Susanna Jones.Woman: Thank you John. As managers, I know you're all extremely busy. Constantly having deadlines to meet is stressful. But don't pass that stress on to staff. Having recruited and trained good staff, it's essential to be able to communicate your message effectively. So what I'm going to suggest...53、B[听力原文]Which number should you press to discuss payment?Man: Hello, this is Wesley Electronics. If you would like a copy of our new catalogue press one. If you have an enquiry about an invoice, press two. If you would like to report a technical fault, or speak to a service engineer, press three.54、C[听力原文]What does the woman want information about?Woman 1: Please leave a message after the beep.Woman 2: This is Barbara Newman. Thanks for the flight details. The thing is, I've got to stay overnight now, so I need a hotel and a car. Actually, I'm hiring a car at the airport, so it's just accommodation details. Can you fax me some information?55、A[听力原文]What does the man order?Man: Hello, this is Turners Ltd. I'm ringing to order more stationery. We need thirty packets of A4 paper.Woman: Oh yes, good morning. Would you like your company name on the top? Man: I think plain will be fine.Woman: What about envelopes? They're half-price at the moment.Man: Um, okay, could you put thirty packets of those in as well, then? Thanks.PART TWO56、 NAUGHTON[听力原文]Woman: Thank you for calling the FCR customer care line. Please speak clearly, spelling your name and including a daytime phone number.Man: Hello. I'm phoning from Naughton Department Store, that's Naughton spelled N-A-U-G-H-T-O-N, and I'd like to order some brochures. My name's Roger Woodes, with an e- that's W-double O-D-E-S. I'm in the Home Electrical department and my direct line is oh-one-eight-seven-three, four-five double three-three-nine. Right, what we need urgently is your fridge and freezer brochure - we've run out of the hundred you sent us, so we'd like two hundred and fifty more. And please include the price list - half a dozen copies of that should be enough, no make it eight, could you? Also I have a question about your dishwashers - in the new brochure for those there's no reference to the JQ one-six-five model, but it shows the new JQ one-six-eight, which looks similar but is wider. Have you stopped making the earlier one? I've got a customer who wants to buy it - or another model of the same width. It's five-nine-oh millimetres instead of the usual six hundred, which she needs to fit in a particular space. Could someone call me back as soon as possible about this? Thank you.57、 WOODES 58、 453339 59、 250 (MORE) 60、 EIGHT/8 61、 JQ165 62、 590 (MM)PART THREE63、 HILL[听力原文]Woman: Well, I've got a few things to tell you about this morning. I k now some people aren't here yet, but let's start anyway. We haven't got much time before we open. The first thing is we've appointed a new assistant manager to replace John Black when he leaves next month. John's replacement is Amanda Hill from the Oxford branch. I'm sure you'll enjoy working with her and I hope she'll have your full support.Now, with the opening of the new sportswear department, we have a number of vacancies at senior level. If you are a member of the junior sales staff and you are interested in applying for one of these senior positions, see Personnel. Moving on, some of you in the stockroom complained about the way stock is handled and I'm pleased to say head office have agreed to update the software we use to make the process more efficient, and that'll be installed in a few weeks. Still no news on the stock room management training, but, for those of you in the creative design team who are responsible for the shop displays, there's a one-week course on window display. This will be held at head office and we're allowed to send four of you. Anyone in the team interested in going on this course, speak to your supervisor at the end of this meeting.Finally, some news of an important visit - our chairman is coming to this store next month. He wants to meet as many of you as possible so he'll be with us all day - that's on the thirteenth of July. He's going to make a tour of the sales areas in the morning and talk to senior managers in the afternoon about the company's export policy. There'll also be the opportunity to ask any questions you may have.64、 JUNIOR SALES (STAFF) (LEVEL) (ASSISTANTS) 65、 (UPDATED / NEW) SOFTWARE (PROGRAMME(S) / PROGRAMMING / PROGRAM / PROGRAMING) 66、 WINDOW DISPLAY(S) / SHOP DISPLAY(S) 67、 (THE) (OUR) CHAIRMAN / (COMPANY) CHAIRMAN / THE CHAIRMAN OF THE COMPANY / THE COMPANY'S CHAIRMAN 68、 13TH/13TH OF JULY 69、 (THE) (COMPANY) / (COMPANY'S) EXPORT(S) / EXPORTING (POLICY)PART FOUR70、B[听力原文]Woman: The motor industry may be having a hard time in some areas. Butat ALC, a small vehicle plant in the UK, business has never been better. I have with me today ALC's managing director, Michael Wright.Michael, your company has a long history, doesn't it?Man: Yes, ALC began life as a small workshop that specialised in fixing lorries that had broken down, before moving into making lorry components for garages doing repairs. Then later on the company went on to design and build special vehicles according to customers' requirements.Woman: And when did you join the company?Man: In the nineteen eighties - after a career in engineering. I wanted something different and I'd always been interested in production, so I came in to manage that side of the business. Sometime later a couple of colleagues invited me to become a director.Woman: What was the company like when you joined the board?Man: Well, we'd begun lorry production, but business was slow. Then one of our existing customers was considering offering us a much larger contract. Talks were just beginning with them when I began as a director. It suited us perfectly because if they guaranteed us a lot of work, we could invest in new equipment.Woman: So what was your plan?Man: Well, I proposed working with our main competitor, so that instead of producing the whole vehicle ourselves, we could get some of the lorry parts from them and add our own special components here, to build lorries to suit this customer's requirements. But I never thought it would be so successful - we can now produce one vehicle every fifty-three minutes!Woman: And next you turned to ambulance production.Man: Well, we soon decided we needed to expand our customer base by developing another product of our own, so we started working on a design for producing a new line in ambulances. Economic changes aren't as much of a problem as they are for manufacturers of other types of vehicles. Ambulances will always be needed. Woman: And did you have any problems?Man: Well yes, at that time one supplier had the monopoly of the entire market, but as our prices have always been very competitive that's helped us to win customers from them. Since then we've developed our own market, and got several contracts to produce ambulances for major organisations. Woman: And I've read that your company organisation is rather different. Man: Well, management on the production and development side is strong and we all work well as a team. But what is different is that we've achieved our success without a marketing manager. I look after all that, with my two fellow directors. It's obviously working - turnover will be up again next year, and that's just the beginning!Woman: It all sounds too good to be true! Don't you have any problems? Man: Well, we have a strong balance sheet, and a satisfactory cash flow, but yes we do have our problems. We need another twenty people, and there aren't any suitably qualified people living locally. There are trained workers in other parts of the country looking for jobs, but we've found they're not willing to move here and we're certainly not going to move - we like it here too much.Woman: Well, I hope you manage to sort it out. Thank you for talking to us, Michael.Man: Thank you.71、B 72、C 73、A 74、C 75、A 76、A 77、BSPEAKINGPART 178、PART 2 79、PART 3 80、。

Unit 5 EmploymentPart I Business V ocabularyDirections:There are 10 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, two points for each sentence.1 Intelligence levels decline _____B_______, but change little over their working life.A honestlyB modestlyC rarelyD sharply2 Most people like to think that personality can change, particularly the more _______C_________ features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth.A positiveB activeC negativeD passive3 People can be groomed for a job. Just as politicians are carefully _____B_________ through dress, hairstyle and speech specialists, so people can be sent on training courses, diplomas or experimental weekends.A repackedB repackagedC refinedD reset4 However, his employer told him that he must not come to work in a collar and tie to dive his 17-tonne lorry. If he did so, he faced the A .A sackB bagC packD package5 They wanted him to _______D_______ the company’s new image of casual clothing such as T-shirts or sweat shirts.A agree toB comply toC follow toD conform to6 His employer, Mr Yamago, believed that behavior like Mr Nishiura’s _______C_________ company discipline and corrupted morale.A undertookB underlinedC underminedD damaged7 When you enter a company, you_____B_______ your human rights.A sign onB sign awayC sign forD sign in8 Mr Nishiura is going to sue his employer for unfair _____C___________.A employmentB unemploymentC dismissalD job title9 There are always several fitness instructors _______A__________ to advise people and provide them with personalized fitness programmes.A on handB in handC by handD hand in hand10 The clubs aim to _______B_________ people of all ages and income groups.A attract toB appeal toC conform toD respond to11 The carrying vessel departed from Shanghai on February 28 and is _____D____in San Francisco on March 12.A because ofB becauseC due toD due12 We are pleased to advise you that the 500 dozen blouses under the above order_____B____ loaded onto the M.V. “Evergreen” on March 28,A areB wereC isD was13 We are now enclosing our commercial invoices in triplicate ____C______US$12,000.A ofB atC forD by14 This sum is payable by irrevocable letter of credit confirmed _____B_____ anAmerican bank.A inB withC underD on15 If you have any queries, please ______D_______ us.A contact withB to contact withC to contactD contact16Since the transaction is made _____C____ CIF basis, you are to ship the goods.A atB byC onD in17 In our letter of May 5, we made ____D____ clear that shipment is to be effected inJune.A youB themC thatD it18 Please make every effort to get the goods ____C_____ immediately.A to dispatchB dispatchingC dispatchedD dispatch19 We have shipped your order on board M/V, which sails _B__ your port tomorrow.A atB forC toD from20 After inspection, we found five cartons ______A________.A damagedB to damageC damagingD damagePart II Phrase TranslationDirections:Directions: There are 20 Chinese phrases in this part. You are required totranslate them into English and write down your translation on the Answer Sheet. This part totals 20 points, one point for each phrase.1星座 astrological sign2家庭背景 family background3婚姻状况 marital status4血型 blood type5缺勤记录 absentee record6智力水平 intelligence level7新闻发言人 press officer8新闻发布 press release9年度报告 annual report10公司宣传资料 company literature11着装要求 dress code12营销部 marketing department13人权 human rights14不公平解雇 unfair dismissal15年终奖金 end-of-year bonus16员工流失率 staff turnover17社交活动 social activity18以客户为中心的文化 customer-oriented culture19业绩记录 track record20商机 business opportunityPart III Sentence TranslationDirections: There are 10 sentences in this part. You are required to translate them into Chinese and write down your translation on the Answer Sheet. This part totals 20 points, two points for each sentence.1. Most people like to think that personality can change,particularly the more negative features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth.大多数人认为性格是可以改变的，特别是像焦虑，缺乏自尊，冲动或感情上缺乏温暖这样更负面的特征。

Unit 5 Electronic CommerceText A 什么是电子商务今天我们能从阿里巴巴、易趣、雅虎等各种网站购买到从日常用品到工业机械设备等各种产品。

电子商务是指通过电子媒体来进行商务活动。

这意味着使用简单、快捷、低成本的电子通信手段来进行交易，交易的双方不必进行面对面的会晤。

如今的电子商务主要是通过因特网和电子数据交换实现。

电子商务最早是从20世纪60年代开始发展的。

随着计算机的广泛使用、因特网的日益完备和广泛采用、信用卡的使用、安全交易协议的建立以及政府的支持和促进电子商务的发展日益繁荣，人们开始使用电子手段作为一种商务媒介。

一、电子商务的好处1、由于计算机网络能够以一种迅速而廉价的方式促进信息的交换，因特网如今已经延伸到世界的各个角落。

中小型企业能够与全世界的贸易伙伴建立联系。

高速网络使地理上的距离变得无关紧要。

企业在传统的市场之外就可以更加容易地销售货物，探索新的市场并识别商业机会。

2、那些无力建立海外办公室或办事处的中小型企业现在可以向全世界的每个角落展示自己。

3、企业为了增强它们自身的竞争能力，可以通过因特网收集有关产品、买主和竞争者的信息。

4、通过因特网与顾客建立紧密的联系，以及通过昼夜24小时提供最新的产品和服务信息。

企业就能够发挥它们的竞争优势。

此外，数据可以随时更新，这样就不会存在过时信息的问题了。

5、因特网能够在网络空间为公司提供许多市场和无尽的产品推销机会。

此外，还能增进与买主的联系。

6、使用多媒体功能，可以有效地通过因特网使人们接受一个团体的图标以及产品和服务的商标。

7、详尽的客户信息，例如消费方式、个人偏好和购买力等等，能够帮助企业更加有效地制定市场战略。

二、电子商务的类型1、公司内部的电子网络：通过内部网，人们可以在内部交换和处理商务信息。

2、企业与企业间的（B2B）电子商务：在所有其它类型的电子商务中，这种通过因特网或电子数据交换来进行电子交易的途径理应得到人们最多的关注。

商务英语翻译试题（五）Ⅰ词汇测试题：（2题，每题10分，共20分）1．该组有10个商务英语英文词或词组，下面均有英文词或词组来进行解释。

请将正确的选项标出，要求英英转换意义准确，符合商务英语规范。

（10分）(1) frictionA. an accepted opinionB. disagreement or unfriendlinessC. a part of somethingD. a tale or a story(2) to assessA. to judge or decide the amount, value of somethingB. to assign a taskC. to possess somethingD. to support by giving money(3) validA. based on truth, able to be acceptedB. not to be acceptedC. to be discussedD. to be useless(4) extendA. to become largerB. to offer or giveC. to get out ofD. to be satisfied with(5) resort toA. to use something for helpB. to refuse someoneC. to claim for somethingD. to prevent something from happening(6) decision-making bodyA. an institution to make up a decisionB. a person who makes up a decisionC. the core of a decisionD. a plan(7) to allocateA. to give one’s place to eachB. to contribute a fundC. to project a programD. to come up with ideas(8) succumbA. to lose the determination to oppose sth.B. to succeedC. to take back propertyD. to take place(9) intangibleA. much greater than usualB. necessary and important as a part of a wholeC. slightly earlier than or before sth. ElseD. not solid or able to be seen or felt(10) entitleA. to pay for the damageB. to refuse to giveC. to have a particular right to doD. to compare with2. 该组有10个商务英语英文词或词组，下面均有汉语词或词组来进行解释，请将正确项选出，要求英汉转换意义准确，符合商务英语规范。