跨文化交际口试题

Topics for Final Oral Exam (3-4mins each)1.Jean Safari, an American manager, was investigating a serious error made by aJapanese worker at the Japanese subsidiary（子公司）of a US multinational（跨国公司）. A component（零件）had been inserted upside down（颠倒，混乱）and the entire batch（一组）had been pulled out of production to be reworked.The cost of this was high. Jean asked the Japanese plant director about which employee had made the error. Had she been identified? What action was being taken against her? She was amazed when the director claimed not to know. “The whole work group has accepted responsibility,”he told her. How do you understand this explanation?= = As we have seen, when asked who had made the error, the Japanese worker answered”the whole work group has accepted responsibility.”However,Jean’s question means which one person is to blame for this mistake. This case reflects the differences between individualism and collectivism .Jean is an American manager while the worker is Japanese. American culture determines American attitude associated with individualism, they think each person seperated from others,they usually think in terms of “I”.So, they will think group has relatively little influence on the behavior of group members.That’s why Jean asked which employee had made the error,you know it’s which one people.On the other hand,Japanese attitude associated with collectivism,they think each person is part of a group, he can’t be be separated from the group,they usually think in terms of “we”.So,they think everyone in the group should assume the responsibility when one person in this group made a mistake.As the saying goes in china ,you know, youfutongxiang younantongdang. That’s why he answered, The whole work group has accepted responsibility.2.I was frustrated with a low-English-level Korean student who never askedquestions in class. My goal was to equalize classroom participation, and one aspect of it was to have students ask questions when they didn’t understand something during class. I taught techniques of how to ask a question, which the students from Mexico readily adopted, but not the Korean student. Why?= =From this case, we have seen the differences between the western class and the traditional eastern class because of the different culture. In fact ,this phenomenon is so common in our Chinese classes, students don’t like asking and teachers are always talking alone. So you know, our English class sometimes is so silent, as if there was teacher only one. The western class is student-centered, teachers just give some suggestion when help is needed. Because of this, students usually think by themselves and ask some questions when they don’t understand. The student-centered way can let teachers see the students’potential. However ,the traditional eastern class is teacher-centered. The teacher is the center of the class,students are often passively to accept the knowledge .In fact ,the students are so afraid of the teacher that they avoid making any mistakes, so they usually keep silent .3. A young Japanese student came to the United States, and he was overwhelmed（压倒，覆盖）by the cordial reception（热诚的接待）he was given. He said, “The American people are wonderful. They are so warm, so friendly-much beyond my expectations.” Some time later, while traveling in the west, this same young man had had dinner with an American family and had remarked that he greatly admired the country’s efficiency, organization, and accomplishment. But he said, there was one thing he would never quite understand, and that was why Americans were so cold, so distant. His host was deeply hurt, and the visit ended on a bit of a sour note（不愉快）. What had made the Japanese young man change his view about Americans? What can you infer about American friendship based on this case?= =This case was about a young Japanese student’s experience in the United States, especially in his thoughts about Americans. This young Japanese man’s feeling is typical as many foreign visitors do so. Because of the different treat received ,he totally changed his view about Americans.From this case, we can see that how Americans regard the word “friend ship”is quite different from us Asians. American friendships develop rapidly, and they may change rapidly. People from the United States may at first seem friendly. Americans often chat easily with strangers. As we all know, Americans use the word “friend” in a very general way. They may call acquaintances and companions “friends”. These friendships are usually based on common interests. When what they shared activities end , the friendship may fade.4. Litz met a Chinese doctor in the United States, and fell in love with him and theygot married. Litz’s husband had long wished to bring his mother to live with them for a while. So, they invited her over. They are very happy about their mother’s visit. Litz knows being filial to parents is a great value Chinese people cherish. As wife of a Chinese, she tries to be as filial as her husband. Two days after the mother’s arrival, Litz talked to her husband, Dick, while his mother was sitting in the garden enjoying the sunshine.Litz: Dick, how long is your mum going to stay?Dick: I don’t know. I haven’t asked her.Litz: Why not ask her?Dick: What do you mean by asking her?Litz: I mean what I said. Just ask her how long she’ going to stay.What was going to happen the next day made Litz very confused. The mother overheard their conversation and decided to leave for China the very afternoon. Litz had never expected that her visit should be so shot.Why did the Chinese mother-in-law decide to leave the very afternoon? What went wrong?= =Because she heard what they said and feel that Litz may don’t welcome her. She felt sad and unhappy ,then she thought she had better leave .from this case ,we can see the big difference in language between China and America. Chinese people tend to speak more subtle , while the Americans are more directly . This difference is determined by the different cultures between ours. Chinese people pay more attention to subtle, and like to think the deep meaning of each of what others have said. Americans prefer to directly talk about their feelings and thoughts . They do not think that more.This will easily lead to ambiguity and then produce conflict. Just in this case ,Litz just want to know how long her Chinese mother-in-low is going to stay. However, her husband and his mother don’t think so , they think Litz don’t want his mother to live here. So this case arises.4.Linda was a young Puerto Rican girl studying in a New Y ork City high school.She was once suspected of smoking with a group of troublemakers and was punished with them by the principal. She was thought so because when she was interviewed by the principal, she avoided meeting his eyes and only stared down at the floor, hence（因此）being regarded as sly(诡秘的) and dishonest. Her mother insisted that she was a good girl while the principle firmly believed that she was not. This led to a demonstration（实证）of Puerto Rican parents at the school the next morning. And later the principal found that Linda was indeed a gentle and sweet girl.= =Linda is misunderstood because she avoided meeting the principal’s eyes and stared down at the floor.Her behaviors may express that she has down something terrible and she felt guilty .She told a lie and tried to conceal something.Sometimes eye contact plays a meaningful part in communication.Eye contact is an important aspect of body language.One could draw up quite a lot of 'rules' about eye contact: to look or not to look, when to look and how long to look, who and who not to look at, etc. And these rules vary from culture to culture.People from American culture expects eye contact, though this does not have to be constant when communicating with one another. If you look at the other person’s eye when speaking,he will think you as a confident person and feel be respected.6.Attending a conference in Rio de Janeiro, Linda struck up a conversation with a young lady from the local group. As the lady talked, she appeared to be making a physical advance, moving toward Linda every time Linda moved away. Eventually, Linda found her back against the wall, unable to retreat any further. Concerned and uncomfortable, she excused herself curtly, left the party, and did not attend any others. Why?This case is about the cultural differences in the understanding of personal space.Riode janeiro is a big city in brazil.Brazilians simply do not give private,personal space high consideration.The local lady is not as sensitive about personal space as is linda.Maybe she only wants to express her enthusiasm,so she makes a physical advance.In this sense,she never realizes that her behaviors may be regarded as rude. By constrast,linda’s culture is more sensitive to privacy.When the lady approaches her,she feels an invasion of his private space,and thus becomes angry.。

跨文化交流考试试题及答案一、选择题1. 跨文化交流的定义是：A. 不同文化之间的交流B. 跨越地域界限的交流C. 多种交流方式的选择D. 不同语言之间的交流答案：A. 不同文化之间的交流2. 跨文化交流中最重要的因素是：A. 语言能力B. 文化背景C. 社交技巧D. 沟通方式答案：B. 文化背景3. 跨文化交流的挑战包括以下哪些？A. 语言障碍B. 文化差异C. 社交礼仪D. 打破隔阂答案：A. 语言障碍、B. 文化差异4. 在跨文化交流中，以下哪些行为是不恰当的？A. 尊重对方的文化习惯B. 使用简单明了的语言表达C. 批评对方的文化观念D. 遵守当地的社交礼仪答案：C. 批评对方的文化观念5. 跨文化交流的好处包括：A. 增进文化理解B. 缩小文化差异C. 促进国际合作D. 创造更多商机答案：A. 增进文化理解、C. 促进国际合作、D. 创造更多商机二、问答题1. 请简要说明跨文化交流的意义和价值。

跨文化交流具有重要的意义和价值。

首先，它可以增进不同文化之间的理解和尊重，消除误解和偏见，促进友好合作关系的建立。

其次，跨文化交流可以促进文化的多元发展和融合，丰富人们的思想和观念。

此外，跨文化交流有助于拓展商务和经济合作的机会，加强国际间的互利互惠关系。

总之，跨文化交流对于推动全球化进程、促进世界和平与繁荣具有重要的作用。

2. 请列举三种跨文化交流中常见的误解和解决方法。

常见误解：a. 语言障碍：不同语言之间存在的语言障碍常导致误解，解决办法可以是提前学习对方的语言，或者借助翻译工具和专业人士进行沟通。

b. 礼仪差异：不同文化间存在的社交礼仪差异容易导致误解，解决办法是提前了解对方的文化礼仪，尊重对方的习惯，并在交流中保持开放和灵活的态度。

c. 价值观冲突：不同文化之间的价值观存在差异，可能导致观念冲突和摩擦。

解决办法是理解对方的文化背景，尊重差异，以合作和共同利益为出发点，寻求共识和妥善处理分歧。

跨文化交际专业试题及答案一、选择题1. 跨文化交际中，以下哪个行为最可能被视为不礼貌？A. 直接注视对方B. 握手C. 鞠躬D. 保持微笑答案：A2. 在美国，人们通常在什么情况下会使用“please”？A. 要求别人做事B. 表达感谢C. 表达歉意D. 表达同意答案：A3. 在日本，以下哪种行为被认为是尊重的表现？A. 直接进入别人的办公室B. 敲门并等待允许C. 未经允许就坐下D. 直接打断别人说话答案：B4. 在阿拉伯文化中，握手时通常不包括以下哪个动作？A. 用右手B. 保持眼神接触C. 持续时间较长D. 同时用左手触碰对方答案：D5. 在中国文化中，赠送礼物时以下哪个行为是不恰当的？A. 包装礼物B. 赠送钟表C. 赠送书籍D. 赠送鲜花答案：B二、简答题1. 描述跨文化交际中非言语交流的重要性。

答案：非言语交流在跨文化交际中起着至关重要的作用，因为它可以传达情感、态度和文化背景。

非言语交流包括肢体语言、面部表情、眼神交流、声音的音调和节奏等。

不同的文化对这些非言语信号有不同的解读，因此理解和正确使用非言语交流对于跨文化沟通的成功至关重要。

2. 解释文化冲击是什么，并给出一个例子。

答案：文化冲击是指一个人在进入一个新文化环境时，由于文化差异而经历的心理和情感上的困惑、焦虑和不适。

例如，一个习惯于个人主义文化的西方人，当他第一次来到一个强调集体主义的亚洲国家时，可能会对那里的团队合作和群体决策感到不适应，从而经历文化冲击。

三、论述题1. 论述在国际商务环境中，了解和尊重不同文化的重要性。

答案：在国际商务环境中，了解和尊重不同文化对于建立和维护商业关系至关重要。

首先，了解不同文化可以帮助我们更好地理解商业伙伴的行为和期望，从而避免误解和冲突。

其次，尊重文化差异可以展示我们的开放性和包容性，这有助于建立信任和尊重，是长期合作关系的基石。

此外，跨文化交际能力也是全球化时代商务人士的重要技能，能够帮助企业在多元文化市场中取得成功。

《跨文化交际》试题（附答案）Paper 1 Communication AnalysisThe following are three different cases of cross-cultural communication. In each of the cases there is something to be improved upon. Write an analysis on what is to be desired for more successful communication or cultural understanding.?Question 1Case 1:Chen Bing, a Chinese tour guide, is talking to a Canadian tourist, Luke Baines, who has no knowledge of Chinese at all. They are having dinner in a restaurant.Chen: This is Beijing duck, one of China's most famous dishes. You'll love it!Luke: No, thanks. I don't like duck. I prefer chicken.?Question 2Case 2:Feng Li and Tom have been working on a scientific experiment at a British university for some months. It has not been totally successful. They are discussing the situation in the laboratory.Feng Li: I don't know where it went wrong!Tom, Don't feel so bad. Cheer up, you've done your job.Feng Li: But our experiment has turned out to be a failure.Tom: Relax for a couple of days. I'll face the music.Feng Li: Tom, we are not playing children's games here. This is a scientific experiment.Tom, I've never taken the experiment as child’ s play, and I'm playing the game.Feng Li: You say you're playing the game! It's a rather important experiment!Feng Li walks out of the Laboratory angrily. Tom is puzzled.?Question 3Case 3:This is a more complex situation where there are several things that require more informed cultural analysis. Find the cultural problems and explain the cultural differences. Jim and Li Zhen were students together at Leeds University in Britain. A year later, after graduating, Jim went to Shanghai as a visiting scholar on a year’s exchange.Jim had never been to China before. Li Zhen took him to a classical piano concert performed by a famous Chinese pianist. During the performance people were talking and at one stage someone ran up onto the stage andpresented the pianist with a bunch of flowers during the playing of a particular musical item. This happened several times during the evening. It also happened when two singers were on stage singing some songs that he was playing. Jim thought all these things quite strange. At the end of the performance the audience applauded the pianist and he applauded them. The audience began to leave while the pianist remained on the stage.?Paper 2 VocabularyChoose one word or expression from those in the box below to fill the gap in each of the sentences. Write the correct words in the spaces provided in your answer sheet. Do not change the forms of thedifferent .5. Finally, after arguing about the meal for five minutes it was decided he would .6. Despite the circumstances of the accident there were still some that needed explanation.7. There are many different used when talking about people's relationships in China.8. "Mike! Meet Jane, the ."9. "Ok, the argument is over. Let's forget it, you know."10. People in English speaking countries also avoid losing face or hurting other people by telling .11. It is difficult for foreigners to understand British pub culture, especially the system of which all members of the group are expected to join in.12. It was a crushing blow to her, a hit when she received the news that her husband had left her for another woman.13. In China there is a real sense of in social situations.? Paper 3 Translation?Translate the following passage from English into Chinese. Please write your translation on the answer sheet.?What do we mean by "Intercultural Communications" or "IC" This is not a description of the popular trend toward talking about international things or going overseas. IC is actually an academic and applied discipline that has developed internationally since the 1950s. Sometimes called "cross-cultural communications" or "comparative culture" , scholars most often use the prefix "inter" with the word "cultural" to describe the interaction between cultures. On one level, IC is represented by culture studies, where we examine the political, economic and lifestyle systems of other countries. On another level, it is applied linguistics, where we seek to understand the relationship between language and culture. Many Chinese English teachers and professors have been interested in this aspect since the 1980s - How to teach English in ways that help students also learn the basic communication practices of Britain, the US or other English speaking countries.?But the discipline of Intercultural Communications is actually a broad and well-developed field of study. IC is an interdisciplinary application of fields like cultural anthropology, sociology, psychology (and social psychology), communication studies, applied linguistics and educational pedagogy. IC is a comprehensive attempt to understand all aspects of human cultures and how they interact with each other.?To understand Intercultural Communications, we seek to understand tradition and modernization, consistency and change. As we understand some of the ongoing national characteristics of a people, we can examine how this culture is seen from the outside, how it interacts with other cultures and how it is changing. In the last thirty odd years, scholars have developed both theoretical framework for comparing cultures and some practical dimensions for considering the similarity and differences between them. One level of intercultural comparison is Cultural Identity. Another level of comparison is Verbal Communication. Another area receiving much attention is Nonverbal Communication.? Paper 4 ReadingPassage 1 Questions 15-20?In recent years criticisms have been voiced concerning sexist bias in the English language. It has been argued that some of the vocabulary and grammar we use reflects and reinforces a traditional view of the world as one in which men are dominant and women play a secondary role. Take the word 'chairman' for example. While this can in fact apply to people of both sexes, it appears to some people to be male-oriented as it ends in 'man'. In the past people taking the role of chairman were exclusively male and the word was obviously originally a compound of 'chair' and 'man'. Many English speakers, however, have ceased to view this word as a compound and no more feel it to be composed of these two units, than they perceive cupboard to be a composite of ' cup' and ' board'. Inaddition the continued use of chairman might be defended on the grounds that the final syllable is pronounced /m'n/ rather than /mn/, just like the final syllable of woman. Despite such considerations other speakers take a contrary view and are sensitive to the components of which it is made up. They clearly perceive it as a title that perpetuates traditional ideas about the place of women in society. For this reason they seek to replace it with neutral terms such as 'chairperson' or 'chair', so that it is now possible to ask questions such as; 'Who is chair of the committee' Other changes advocated include the replacement of words such as 'postman', 'fireman' and 'policeman' with more clearly neutral terms such as 'postal worker', fire-fighter' and 'police officer’. There is, however, continuing controversy about how far such language changes should go. Should changes be considered for traditional idioms as 'man in the street' and titles such as 'Peking Man' What about those words where the male meaning of 'man' is no longer dominant, such as 'manhandle'To the extent that changes have taken place, they have done so more in the written language and formal pronouncements than in everyday speech. You would be quite likely to read in the paper that 'Postal workers are to receive a pay increase.' But 'Has the postman been' would be most likely to be heard in informal conversation. Here 'po stman’ remains firmly entrenched in popular usage.The extent to which language reflects and shapes attitudes and behaviors is a matter of conjecture. Chinese, Japanese, Persian and Turkish do not make the kinds of sex distinctions English makes through its system of pronouns, but it would be difficult to maintain that males who speak these languages are less sexist than males who speak English!?Answer the following questions according to the above text:?15. The general use of the word 'man' added to English words indicates .A. sexual feelingsB. sexual freedomC. sexist ideasD. sexist bias .16. Generally where language and sex are concerned in Britain .A. all people agree change is neededB. some people agree change is neededC. people can't make up their minds on the issueD. people think the issue is unimportant and not serious17. What example does the author give to support a defense of the word 'chairman'18. What does the author argue for when the example 'manhandle' is given19. What does the author have to say about the impact of languagechanges20. What is the author's argument in the final paragraph?Passage 2 Questions 21-27Can Computers Do a Better Job Rating StocksSince May, Charles Schwab has been providing stock ratings to clients using a computerized system that it says tries to remove human bias.In particular, Schwab says, its system is meant to avoid the conflicts of interest that have plagued traditional brokerage firms, whose research analysts have often acted as cheerleaders for companies being courted by their investment bankers."We believe that our single biggest advantage is our objectivity," said Jerry Chafkin, Schwab's executive vice president for investment advice and products. " While the development of the methodology is human, the analysis is being performed systematically and automatically.Though Schwab is perhaps the most prominent financial services company to use a computer-driven rating system, several others, including Value Line and Zacks Investment Research, pick stocks in a similar way.The various systems produce very different ratings of individual stocks, and their ability to outperform a market index fund over time has not been proved conclusively. The verdict is still out as to whether computers do it better than people. What is clear, though, is that the major computerized systems hand out fewer positive stock ratings than do Wall Street analysts, who seem to give them out very generously.People who run computerized selection systems criticize traditional Wall Street analysis as having institutional conflicts of interest, as well as individual bias. "I am very suspicious about opinions and judgments and emotions by humans in individual stock selection," said Samuel Eisenstadt, Value Line's research director.However, the computer-driven stock-picking systems must rely on the selection criteria of their creators. All try to isolate factors that their developers believe have the greatest ability to predict share prices. Most models compare a company9s historical earnings growth with that of other companies. And many track the extent to which earnings have surprised analysts.Many firms use their computer-based stock-rating systems as marketing tools.The designers of these systems say they should be judged on how a group of stocks performs over time. But all the systems assume, as do stock analysts on Wall Street, that superior research, by humans, and analysis can select a group of stocks that will outperform the market averages over the long run.Market analysts say it is too soon to assess the fledgling Schwabsystem or new models, like Microsoft's year-old Stock-Scouter?Mark the following statements True (T) / False (F) / Not Given (NG) according to the information provided in the text.?Write T, or F or NG on your answer sheet in the spaces provided for questions.?21. Charles Schwab is a computer company.22. The method of operation by Schwab is done automatically.23. 'Value Line' and 'Zacks' have similar operating methods to Schwab.24. There is no conclusive proof that computers perform better than humans.25. Wall Street analysts are generous in rating stocks.26. Human beings make value judgments according to the research director of 'Value Line'.27. Analysts are surprised at the growth rate of share prices.答案及评分标准?Paper 1: Communication Analysis●The following points should be covered in the analysis.●Award one point for each of the points covered (underlined). Paper 2: Vocabulary●One point for each item.●Answers must be the same as the key.4. vocation5. foot the bill6. grey areas7. kin terms8. trouble and strife 9. live and let live10. white lies 11. buying a round12. below the belt 13. communityPaper 3: Translation14.“跨文化交际”或“IC”是指什么呢这并不是对于谈论国际事务或出国大潮的描述。

跨文化交际试题及答案一、选择题（每题2分，共40分）1. 跨文化交际的定义是指：A. 不同国家和地区间的交际活动B. 不同民族和文化背景间的交际活动C. 同一文化内部的交际活动D. 不同语言之间的交际活动答案：B2. 文化差异会对跨文化交际产生以下哪种影响？A. 理解困难B. 语言障碍C. 价值观冲突D. 人际关系紧张答案：A、C3. 在跨文化交际中，以下哪种行为被认为是失礼的？A. 目光接触B. 握手问候C. 低头鞠躬D. 打招呼时用双手表示敬意答案：C4. 在中国文化中，以下哪种颜色象征喜庆和幸福？A. 黑色B. 红色C. 绿色D. 白色答案：B5. 在进行跨文化交际时，以下哪种策略是最有效的？A. 强调自己的文化优势B. 忽视文化差异C. 遵守对方的文化规范D. 强迫对方接受自己的文化观念答案：C二、简答题（每题10分，共30分）1. 请简要阐述跨文化交际的重要性以及其中存在的挑战。

答案：跨文化交际的重要性在于增进各国间的相互了解和友谊，推动跨国合作和发展。

然而，跨文化交际也面临着重重挑战，如语言沟通障碍、文化差异带来的不解和冲突，以及对他人观点和习俗的理解困难等。

2. 在国际商务谈判中，如何合理利用非语言交际手段？答案：在国际商务谈判中，非语言交际手段可以帮助加强沟通效果。

可以通过身体语言表达自信和诚意，比如坐姿、目光接触和手势运用等；可以通过服饰和礼仪来展示对对方文化的尊重；还可以通过图表和演示文稿等视觉媒介来辅助表达和说明。

3. 请简要解释文化冲突是如何产生的，并提出解决文化冲突的建议。

答案：文化冲突是由于不同文化之间的差异而产生的，当个体或群体面对不熟悉的文化规范和价值观时，可能会感到困惑和不满。

为解决文化冲突，建议应采取以下措施：学习和了解对方文化，加强跨文化交际能力；尊重差异，避免对他人价值观的评判和偏见；建立良好的沟通渠道，积极解释自己的观点并倾听对方的意见；寻求共同利益和双赢的解决方案。

……………………………………………………………………………………………………Part ⅠDecide whether the following 10 statements are True or False. Write the answers in the blanks. (2% for each, 20%)1. People do not exchange greetings with people almost every day.2. If you want to know where a person was born, you can ask “Where are you originally from?”3. For women, in more informal business situations, should dress in a conservative suit or a well tailored dress.4. Conversations about children and family usually do not have their place in “networking ” situations for business.5. At conventions, it is absolutely necessary to participate or at least make an appearance at most organized functions.6. If you are the hostess, don ’t insist that someone else drink and don ’t over serve.7. There are enough people in the world who have problems mastering vehicles andphones individually.8. It is advisable not to wear the earpiece when we are not on the phone.9. Overdrinking alcohol can lower a person’s inhibitions and alter his judgment.10. Most meetings are unnecessary; they are just a way of making people feel important.1.在地球村里，国家就像一个大家庭，各大洲就像是邻居。

跨文化交际期末试题及答案试题一：1. 跨文化交际的概念是什么？2. 跨文化交际中可能遇到的困难有哪些？如何应对？3. 请列举两个不同文化背景下的沟通误解，并说明产生误解的原因。

4. 如何加强跨文化交际的能力？5. 请描述一次成功的跨文化交际经历，并谈谈你从中学到了什么。

答案如下：1. 跨文化交际是指不同文化背景的个体之间进行信息传递和相互理解的过程。

它涉及到语言、行为、价值观等方面的差异，需要在尊重和理解对方文化的基础上进行有效交流。

2. 在跨文化交际中，可能遇到语言障碍、文化差异导致的误解、价值观冲突等困难。

要应对这些困难，首先需要学习对方的语言，尽量减少语言障碍。

其次，要了解对方文化的特点，避免由于文化差异而引起的误解。

最后，要保持开放心态，尊重不同的价值观，通过倾听和理解来解决潜在的冲突。

3. （1）例子一：在西方国家，直接表达意见被视为开放和直率的表现，但在东方文化中，过于直接的表达会被视为冒犯和不尊重他人。

这种差异可能导致沟通中的误解和冲突。

原因：西方文化注重个人主义和直接表达，而东方文化注重集体主义和含蓄表达。

双方的价值观和文化习惯差异导致了沟通误解。

（2）例子二：在某些非洲国家，左手被视为不洁之手，不可用于触摸或传递物品；而在西方国家，左手并没有特殊的意义。

如果一个西方人无意中用左手递给非洲人物品，可能会被视为不尊重对方的文化。

原因：非洲文化中，左手被认为是不洁的，使用左手被视为不尊重和不礼貌的行为。

而在西方文化中，没有类似的禁忌。

4. 加强跨文化交际的能力需要多方面的努力。

首先，要增加对不同文化背景的了解，包括语言、历史、价值观等方面。

其次，要培养跨文化沟通的敏感性和意识，学会观察和尊重不同文化之间的差异。

此外，多与来自不同文化的人交流，积累经验和技巧，不断提升自己的跨文化交际水平。

5. 描述一次成功的跨文化交际经历，得以学习到很多。

我在一次国际研讨会上结识了一位来自日本的研究者。

1.Three international developments have made intercultural contact more pervasive (无处不在), they are .（D）A. new technology and information systemB. changes in the world’s populationC. a shift in the world’s economic arenaD. A, B and C2.__C____ has evolved that lets societies share cultural experiences with one another as films are produced and shown around the world.A. Show businessB. I.T.C. international film industryD. Mass media3._A_____ in the United States, because they have been profoundly affected by population and immigration increases, are a primary setting for domestic intercultural contact.A. SchoolsB. CommunityC. WorkplaceD. club4. It is difficult to find a single definition of human communication because__D____.A. the complex nature of communicationB. the issue of intentionalityC. the issue of unintentionalityD. A, B and C5. To Reusch and Bateson, communication often takes place ___A__.A. without awarenessB. consciouslyC. intentionallyD. deliberately6. Which of the statements of communication is not true?A(?)A. Communication is dynamicmunication is symbolicmunication is InterpretiveD. Communication is static7. Communication has a consequence means that ____D__.A. Communication is irreversibleB.Our response to message does not have to be immediateC. The nature of our responses to messages is rooted in our cultureD. A, B and C8. Which of the item is not the basic component of culture?DA. ValuesB. EmotionsC. PersonalityD. Attitudes9. We learn our culture not through ________.A. proverbsB. artC. mass mediaD. self-taught10.Although many aspects of culture are subject to change, the _______ of a culture resists major alterations.BA. historyB. the deep structureC. backgroundD. tradition11. __D____ is at the core of intercultural communication.A. senderB. receiverC. cultureD. language12. Although cultures change through several mechanisms, which of the following item is not the three most common ones.CA. DiffusionB. AcculturationC. InventionD. Innovation13. One of the most difficult tasks for foreigners in learning a new language is learning the _________ and ________ in which they are used.CA. different styles, the contextsB. grammar, accentC. different styles, the speech actsD. vocabulary, the pronunciation14. Language is accompanied by a continuous flow of nonverbal communication, which involves not only ____ but also ____ and _____.CA. the tone, gaze, postureB. the voice, the face, the bodyC. the pitch, gaze, gestureD. the pace, the distance, touch15. _B____ is the process of selecting, organizing, and interpreting sensory data in a way that enables us to make sense of our physical and social world.A. InterpretationB. PerceptionC. AnalysisD. Understanding16. The maps are usually drawn by putting one’s country in the center. This illustrates ___C___.A. MisinterpretationB. Racial biasC. EthnocentrismD. Stereotype17. Many stereotypes are provided by the __D______.A. School educationB. TextbookC. HistoryD. Mass media18. Cultural breakdowns, setbacks or conflicts result from misinterpretations, ethnocentrism, and stereotype as a result of ____B___.A. MisperceptionB. Racial biasC. MisunderstandingD. False impression19. ___C__ are defined as “an enduring set of beliefs that serve to guide or direct our behavior”.A. LawsB. PerceptionsC. ValuesD. World views20. Which of the statements about cultural values is not true?CA.Cultural values, as is the case with cultural beliefs, guide both perception and communication.B. Cultural values have nothing to do with individual values.C.Cultural values are prescriptive.D.Cultural values, once formed, are enduring and relatively stable.21. Which of the countries doesn’t belong to individualistic culture?D(?)A. ItalyB. New ZealandC. FranceD. Greece22. In a high power distance culture, the superior tends to BA.treat employees respectfullyB.display his authorityC. interact with workers more oftenD.do important work23. Which of the statements about low uncertainty avoidance is not trueA.Divers population.B.Frequent innovations.C.Generally older countries with a long history.D. Citizens are proud of nation.24. Which of the following countries or region of no feminine traits? DA. NorwayB. FinlandC. DenmarkD. Austria25. Language ______ cultural reality.CA. ExpressesB. EmbodiesC. InfluencesD. Symbolizes26.It is a universal truth that language is _____ by culture and in turn it ______ culture. BA.influenced, reflectsB.displayed, influencesC. determined, reflectsD.shaped, influences27. Language is the ______ representation of a people, and it comprises their historical and cultural backgrounds as well as their approach to life and their ways of living and thinking.DA. PrescriptiveB. AbstractC. SubstantialD. Symbolic28. Which of the contextual cues do not matter in a high-context culture?AA. The type of relationship that exists between the speaker and the listener.B. The coded, explicit message.C. Age relative to the speaker and the listener.D.Where is the communication taking place?29. The low-context culture doesn’t have which of the characteristics.BA.Tends to develop transitory personal relationship.B. Tends to use "logic" to present ideas.C.Tends to give simple, ambiguous, non-contexting messages.D.Values individualism.30. The following advantages of high-context culture don’t include ______.DA.it saves us making many trivial decisions;B.it allows for great flexibility, adaptability and originality;C.roles tend to be clear;D.group projects and team efforts tend to be practicable and effective.31. P eople from cultures that prefer “high involvement” styles tend to __A_______.A. expect to be interruptedB. use polite listening soundC.give plenty of positive and respectful responses to their conversation partnersD. speak one at a time32. People from “high considerateness” cultures are often thought to be _____B___.A. loudB. passiveC. chattyD. pushy33. One way to determine whether a culture favors a direct or indirect style in communication is _____A_______.A. H ow they say, “No.”B. How they invite people.C. How they teach people.D. How they accept people.34. In 2010, the Easter is on ___A______.A. 4th, AprilB.5th, AprilC. 2nd, AprilD. 6th, April35. Which of the communication style can’t be characterized as high considerateness?AA. ChineseB. JapaneseC. Mainstream AmericanD. Russian Define the following concept. (4 points for each of the 5 items)(1)Culture (2) Acculturation (3) Stereotype (4) Value (5) Uncertainty avoidance (6) Communication (7) Innovation (8) Perception (9) Ethnocentrism(10) Intercultural communication (11) Power distance (12) high-contextTrue or false.(1) ( F ) Cultural generalizations must be viewed not as approximations (接近)of reality, but as absolute representations.(2) (T ) Domestic contacts are increasing because new immigrants and co-cultures are growing in numbers.(3) ( F ) Our response to message has to be immediate.(4) ( T ) It is always possible to share our feelings and experiences by means of direct mind-to-mind contact.(5) ( T ) Culture is a problem of nurture instead of nature, that is one’s cultural patterns are acquired through learning or interacting, or they are determined by the environment within which we live.?? (6) ( F ) Misinterpretations do result every time members from two cultures communicate.(7) ( F ) Ethnocentrism is usually learned at the conscious level.(8) ( F) Low uncertainty avoidance cultures tend to have a less efficient infrastructure than high uncertainty avoidance cultures.(9) ( T ) China, Korea, Japan, Latin America, and to a certain extent, France, are considered to be high-context cultures.(10) ( T ) In the mainstream American culture, the ideal form of communication includes being direct rather than indirect.(11) （T）Communication is an activity that affects people and other people.? (12) （T ）New technology, and growth in the world’s population have contributed toincreased international contacts.(13) (F ) All cultures use symbols, but they rarely assign their own meanings to them.(14) ( T ) Communication can be retrieved.(15) ( )Patterns of culture are inherent with individual, that is, they are genetically passed down from previous generations.(16) ( ) Perceptions for the same object, behavior or event are always universal.(17) ( ) To understand other people we must go into their perceptual world and try to experience reality in the same manner as they do.(18) ( T ) The Arabic-speaking nations, Latin America, Russia, and nearly all of Asia (especially India and China) are high power distance.(19) ( ) Language is influenced and shaped by culture; it reflects culture.(20) ( F ) Mainstream American conversation style would also be characterized as “high involvement”, although it differs significantly from the various Asian patterns.(21) ( ) We are captives of our culture, though it offers us a common frame of reference.(22) ( ) We study other cultures from the perspective of our own culture, so our observations and our conclusion are tainted by our personal and cultural orientations.(23) ( ) Because we do not have direct access to the thoughts and feelings of others, we can’t infer what they are experiencing.(24) ( ) There are rules for speakers to follow as to how messages are constructed and interpreted.(25) ( ) Only when we are deprived of our own culture or put into a completely new culture can we realize the importance of culture to us.(26) ( ) Stereotype refers to an unfair, biased, or intolerant attitude towards another group of people.(27) ( ) The assumption of similarity is one of the biggest promotions in intercultural communication.(28) ( T) Countries or regions with masculine traits are Ireland, the Philippines, Greece, South Africa, Austria, Japan, Italy, and Mexico.(29) ( ) Low context communication saves us making many trivial decisions.(30) ( F) For Americans, two or three seconds of silence can be comfortable.1.三个国际的发展作出了跨文化联系更普遍的（无处不在），他们是。

跨文化交际期末考试题及答案一、选择题（每题2分，共20分）1. 跨文化交际中，以下哪项不是有效的沟通技巧？A. 保持开放态度B. 避免使用肢体语言C. 尊重文化差异D. 积极倾听答案：B2. 在不同文化背景下，以下哪种行为可能被误解？A. 直视对方眼睛B. 点头表示同意C. 用食指指人D. 握手答案：C3. 在跨文化交流中，以下哪种方式可以增进相互理解？A. 坚持自己的文化观点B. 避免讨论敏感话题C. 主动分享自己的文化背景D. 只关注自己的文化答案：C4. 以下哪个概念与跨文化交际密切相关？A. 文化适应B. 个人主义C. 集体主义D. 所有选项答案：D5. 在跨文化沟通中，以下哪个因素可能导致误解？A. 语言障碍B. 非语言信号C. 文化价值观差异D. 所有选项答案：D...二、简答题（每题10分，共30分）1. 简述跨文化交际中“文化休克”的现象及其应对策略。

答案：文化休克是指个体在进入一个与自己文化背景不同的新环境时，由于文化差异而产生的困惑、焦虑和不适应感。

应对策略包括：提前了解目标文化，保持开放和灵活的心态，寻找支持系统，以及采取积极的适应措施。

2. 描述跨文化交际中的“高语境文化”与“低语境文化”的特点。

答案：高语境文化（High-context culture）指的是在交流中，信息的传递依赖于非语言因素，如肢体语言、面部表情和情境背景。

低语境文化（Low-context culture）则强调语言的直接性和明确性，信息主要通过语言来传递。

三、案例分析题（每题25分，共50分）1. 假设你是一名国际商务谈判代表，你被派往一个与你文化背景截然不同的国家进行商务谈判。

请描述你将如何准备这次谈判，并在谈判中如何运用跨文化交际技巧。

答案：在准备谈判时，我会首先研究目标国家的文化、商业习惯和谈判风格。

我会学习基本的语言词汇，了解当地的礼仪和非语言交流习惯。

在谈判中，我会保持尊重和耐心，避免使用可能引起误解的肢体语言，积极倾听对方的观点，并在适当的时候表达自己的立场。