【推荐】外贸函电给客人道歉信-word范文模板 (4页)

外贸道歉信范文英文Dear [Recipient's Name],。

We hope this letter finds you well. We are writing to express our sincerest apologies for the recent issues that have arisen in our business dealings. We understand that these issues have caused inconvenience and dissatisfaction, and we are deeply sorry for any inconvenience this may have caused you.We would like to take this opportunity to explain the reasons for the delay and other issues that have occurred. Firstly, we承认that there were some miscommunications and misunderstandings between our teams, which led to the delay in delivery and other related problems. We deeply regret this and are committed to rectifying these issues to ensure that such mistakes do not occur again.To address these concerns, we have taken several corrective measures. Firstly, we have established a newcommunication protocol between our teams to ensure that there are no misunderstandings or miscommunications in the future. Additionally, we have revamped our internal processes to ensure that all orders are processed and delivered on time, every time.We also understand that words alone cannot compensate for the inconvenience caused. Therefore, we would like to offer a compensation package to make up for the delay and any other issues that may have arisen. Please let us know if there are any specific requests or preferences that you may have, and we will do our best to accommodate them.We would like to assure you that we value your business partnership and we are committed to maintaining a positive and successful relationship with you. We understand that trust is essential in any business relationship, and we are working hard to restore and maintain your trust in us.We would like to express our gratitude for your understanding and patience during this difficult time. We are confident that with our new measures and commitment toexcellence, we can resolve any issues that may arise and continue to build a strong and successful partnership.If you have any questions or concerns, please do not hesitate to contact us. We are always available to address any issues or concerns that you may have, and we look forward to the opportunity to discuss these matters further with you.Thank you for your time and attention. We are committed to doing everything possible to ensure that our business relationship remains strong and successful.Sincerely,。

写给顾客道歉信尊敬的顾客，我谨代表我们公司向您致以诚挚的道歉。

我深感抱歉，我们公司在服务过程中给您带来了不便和困扰。

我对此深感遗憾和愧疚，现在向您表达我们最诚挚的歉意。

我们公司一直以来都非常重视客户的需求和体验，努力为每位顾客提供优质的服务。

然而，由于一系列的人为失误和疏忽，在您的使用过程中给您带来了不便。

我们对此深感愧疚，请您接受我们的道歉。

首先，我们公司在产品质量上出现了问题。

我们没有严格按照质量标准进行生产和测试，导致您收到的产品在使用中出现了故障。

对此我们深感抱歉并将采取措施确保类似事件不再发生。

我们已经对产品进行了全面的检测，发现并改进了存在的问题。

同时，我们还将加强对生产流程和质量管理的监督，以确保产品的品质和稳定性。

其次，我们公司的售后服务存在一定的问题。

由于人员调整和工作疏忽，我们未能及时回复您的咨询和投诉。

我们深知这给您造成了困扰和不满，对此我们深感歉意。

我们已经对售后团队进行了整改，增加了人力资源，同时加强了内部管理，确保您以后在使用过程中得到更及时和周到的服务。

同时，我们公司还存在一些物流上的问题。

由于物流配送公司的失误，您的产品在运输途中遭受了损坏。

我们对此深感抱歉，我们已经与物流公司进行了沟通和协商，希望能够得到更好的解决方案来减少类似事件的发生。

同时，我们将对物流流程进行优化和改进，确保您在使用过程中物流配送的安全和稳定。

最后，我们公司也意识到我们在与顾客沟通方面存在一些问题。

我们没有及时回应您的需求和问题，导致您在使用过程中的困惑和不满。

对此我们深感抱歉，同时我们也将加强与顾客的沟通和联系，确保您在使用过程中得到更好的支持和帮助。

为了弥补由我们公司带给您的不便和困扰，我们将采取以下措施：1. 为您提供免费维修或更换产品，以解决您在使用过程中遇到的问题。

2. 为您提供额外的优惠或礼品，以表达我们对您的歉意和补偿。

3. 优化售后服务流程，确保您在将来的使用过程中能够得到更快、更周到的支持和帮助。

给客户的道歉信(集锦15篇)给客户的道歉信1首先，向购买小店衣服、支持小店活动的买家说声感谢，其次，由于发完有点延迟，让各位买家误解，很抱歉。

现在我想跟各位买家解释一下这次活动的事情。

小店开业不久，带着极大的热情和__x投身淘宝，我们一直都很努力，一点一点的学习，一点一点的完善，小店生意也逐渐好起来。

由于是新店，报名参加各种活动总是被拒尽，所以我们几乎放弃了。

7月5日淘宝忽然弹出一个消息，通知我们报名参加的我爱淘折活动已审核通过，这对于我们来说无疑是天上掉馅饼，喜讯。

由于我们没有参加过活动的经验，所以接到这个通知时即兴奋又紧张。

活动如期上线了，不断弹出订单和付款信息，出乎意料，我们真的没想到下单的人会这么多，很快我们的库存被秒完了，由于活动要求是活动期间不能让宝贝下架，所以我们第一时间就找到厂家加工，但结果却是晴天霹雳。

武汉是三大火炉之一，我想大家都知道的，由于今年武汉的夏天太热，服装厂的工人们都提前放假回家了，这个时候工厂已经没有工人了，加工已经没有办法完成了。

面对这样的情况，我们都像热锅上的蚂蚁，只有留下一个客服接待客户，其他人都分别出往寻找厂家商谈加工事宜，悲剧的是每个厂家给予的答复都是没办法，伤心、失落、尽看，我们该怎么办。

之前已经被这款衣服的原厂家拒接了两次了，最后我还是决定试一下，在见到厂家老板以后我稳定住情绪继续我与之商谈，最后老板被我们的诚心和坚持感动，决定帮我们这个忙，但以目前的情况，只能召回武汉四周的技术职员进行加工制作。

人手显然是不够的，所以活动期间，我们几个人都是在工厂度过的，天天监视厂家保证衣服质量，以保证将最好的衣服送到买家手中，同时帮忙打包以节省时间，这是一段很特别的经历，很累、很紧张，但很开心，由于我们可以实现对买家的承诺。

7月9日早上5点，第一批货已赶制完成（每件衣服我们都认真检查过了），我们快马加鞭的将衣服送到公司进行打包，更加悲剧的是打印机忽然坏了，实在太不给力了，没有办法，我们只能一边手写，一边打包，从早上一直到下午四点我们都帽Ш摭饭，手写疼了就换往打包，眼睛再疼也要坚持核对清楚每一个订单，不能出现任何差错，一直到下午六点快递工作职员来取件。

给顾客的致歉信范文英文Dear Valued Customer,。

I hope this letter finds you in the best of health and spirits. It is with profound regret and a heavy heart that I write to you today to apologize for the inconvenience and dissatisfaction you have experienced with our services.As a company that prides itself on providing exceptional customer service and high-quality products, we take your feedback very seriously. Recently, we have been made aware of a series of issues that have fallen short of our standards and have caused you undue trouble. We sincerely apologize for any inconvenience ordissatisfaction you may have encountered.Let me begin by outlining the specific issues that have led to this apology. Firstly, we acknowledge that there have been delays in the delivery of your order, which has caused unnecessary delays and inconvenience in your plans.Secondly, we have received feedback that some of our products did not meet the quality standards you have come to expect from us, and we deeply regret this. Finally, we are aware that our customer service team has not been as responsive or efficient as we would like, leading to.。

If one day I have money or I am completely out of money, I will start wandering.整合汇编简单易用（页眉可删）外贸客户英语道歉信外贸客户英语道歉信1Hi Sir,Glad to hear that youre on the market for fiberglass. We specialize in thisfield for several years, with the strength of chopped strand mat and stitchchopped strand mat, with good quality and pretty competitive price.Should you have any questions, pls do not hesitate to contact me. FREESAMPLES will be sent for your evaluation!Tks br,Jack外贸客户英语道歉信2Dear sirs:From the internet, we get your company name. What I want is just to see that if we have the chance to cooperation in the near future or not.We are a factory of fiberglass in China and our main product is chopped strand mat (CSM) and stitch chopped strand mat and etc.We have been in the field for many years. I can give you the CSM in very competitive price and higher quality. If you need more information, please go to our websiteI wonder if you need this product; if you are interested in our products, please kindly return this mail.Maybe now you have regular business partner。

客户道歉信外贸（通用3篇）客户外贸篇1x事先生：你方本月22日订货单收悉。

非常抱歉!羽绒背心目前无法交货。

我们最快的交货期要到7月初。

当然，你方是急着要货的。

可是，需要量远远超过我们以往的经验，特向你方道歉!xx年x月x日客户道歉信外贸篇2Hi Sir,Glad to hear that you're on the market for fiberglass. We specialize in thisfield for several years, with the strength of chopped strand mat and stitchchopped strand mat, with good quality and pretty competitive price.Should you have any questions, pls do not hesitate to contact me. FREESAMPLES will be sent for your evaluation!Tks & br,Jack客户道歉信外贸篇3Dear sirs:From the internet, we get your company name. What I want is just to see that if we have the chance to cooperation in the near future or not.We are a factory of fiberglass in China and our main product is chopped strand mat (CSM) and stitch chopped strand mat and etc.We have been in the field for many years. I can give you the CSM in very competitive price and higher quality. If you need more information, please go to our websiteI wonder if you need this product; if you are interested in our products, please kindly return this mail.Maybe now you have regular business partner。

竭诚为您提供优质文档/双击可除外贸信函中道歉信篇一：外贸信函道歉信一对一真人外教，每节课仅需6元，有网络就可以学，30天让别人对你的口语刮目相看！外贸英语培训班讲解道歉信13个写法我把客户当初恋，客户却要我说道歉？这种事情有木有发生在你的身上呢，亲！外贸的道路上没有总是一帆风顺，总会有点小插曲，比如：漏看邮件，迟回复客户邮件，不能按时交货，单证出现问题，资料缺失，货物质量问题，沟通问题等等；所以学会向客户致歉有时也是需要一点技巧，把客户捧得高高的，稳稳的，那么订单就妥妥的，跑不了。

春喜外贸英语培训班透漏13句道歉信常用句子给大家：1.pleaseacceptourprofoundapologiesforthismistake,whichcouldnothavehappenedtoamorevaluedcustomer.实在不应该对我们尊贵的客人发生这样的错误，请您接受我们深深的道歉。

2.pleaseacceptoursincereapologiesifthislatereplytoy ourmailofdec.19hascausedyouanyproblems.现收到您12月19日的邮件，回复太晚给您带来不便，请您接受我们诚挚的歉意。

3.weoweyouanapologyfornotansweringyoure-mailletters ooner.没有及时回复您的邮件，实在抱歉。

4.pleaseacceptoursincereapologiesfortheerrorinyourb illofdec.16.wehavecorrectedthesituationandareverysorryforanyincon venience.请接受我们12月16日为您开出的账单上的错误，我们已经更正错误，很抱歉由此给您带来的不便。

我为我的疏忽表示抱歉，希望修正后能让贵公司满意。

6.nonewasintended.事发突然。

给客户的道歉信范本范文李先生：你好! 对本次产品存在的质量问题，我首先以我个人的名义向你致以最诚挚的歉意，如果还有机会的话，也非常希望你再给我机会，我们一定保证以后提供的产品绝不会再有类似的情况发生，并郑重立下此承诺。

本次产品的质量问题，按我本人的意见，在你们交货时间允许的情况下，我本人是想全数退货再换货，但你还是考虑到不让我方损失太大，而采用全检的方式特例收下这批货，我心里十分的感激，同时仍让我心存愧疚。

针对本次质量方面存在的问题，我们从全方位反思过，逐一与加工商进行协商，最终采取如下措施和方法，以杜绝类似情况再发生! 其它方面希望古先生能再提宝贵意见，对我方存在的不足，请及时指正，我方愿全力合作，争取最大程度的满足客户的要求，达到双赢，也让我方提高更快。

谢谢!给客户的道歉信范本（二）尊敬的张先生：您好，我是空调销售公司的____号配货专员，我叫宋货匡。

关于此次您在我公司购买了一台奥利菲斯S623型机柜中央空调，先前协定的送货时间是三天内送达。

因我公司配送货品清单时候，因为考虑到奥利菲斯S623型机柜中央空调的派送难度，考虑联系专业的搬运公司进行。

然而经过多方联系专业的搬运公司，最终才联系上，耽误了送货时间，迟迟等到第五天才给你送货到户。

你先前已经十分清楚地约定三天内送达，您告知是三天之后您要出差，家里没人。

确实我们送货到时也发生了这样的情况，后经过跟您电话沟通。

现在这台奥利菲斯S623型机柜中央空调暂时存放我公司处。

我们会替您细心看管、妥善保管的，您放心。

此次送货不及时，确实完全是我公司的工作失误造成的。

为此我们感到十分地抱歉，为了弥补我们的工作过失，我们公司派送部协商决定，给予您的空调购买价格给予适当优惠，返还给你____%的购买价格。

等到您到时有时间在家时候联系我们，我们会第一时间把货送达，我向您保证不会再有任何工作失误存在了。

给客户的道歉信范本（三）亲爱的朋友：您好!非常感谢您选择JADYROSE翡丽玫瑰!翡丽玫瑰全体员工衷心的祝您天天开心，阖家欢乐!由于宝贝品质把关严谨，出货速度相对较慢，未及时发货和物流速度给您带来收货时间的延误，在这里我们向您表示深深的歉意，真诚地向您说声“对不起，让您久等了”!最令我们感动的是，您却丝毫没有责怪我们，催促我们，能遇见您这样善解人意，心胸宽广的买家我们非常欣慰。

给顾客的道歉信英文给顾客的道歉信英文精选3篇（一）Subject: Apology Letter to CustomerDear [Customer's Name],I am writing to express my sincere apologies for the inconvenience or dissatisfaction that you experienced during your recent interaction with our company. We take your feedback seriously and we are committed to ensuring that our customers have a positive experience with our products/services.We understand that you may have had a less than satisfactory experience and I want to assure you that we are working to address the issues and prevent them from happening in the future. Your feedback is invaluable to us and we thank you for bringing this to our attention.Please accept our sincere apologies for any inconvenience this may have caused you. We value you as a customer and want to do everything we can to make it right.If there is anything we can do to rectify the situation or make it up to you, please do not hesitate to reach out to us. We are here to assist and ensure your satisfaction.Once again, I apologize for any inconvenience caused and thank you for your understanding.Sincerely,[Your Name][Your Title][Your Company Name]给顾客的道歉信英文精选3篇（二）尊敬的顾客：非常抱歉给您带来了不便和困扰。

给顾客的致歉信范文英文Dear Customer,。

We would like to express our deepest apologies for any inconvenience you may have experienced recently with our services. We understand that this may have caused you some distress, and we are committed to rectifying the situation as quickly as possible.Our company takes pride in providing exceptional service to our customers, and we strive to meet or exceed your expectations. However, we realize that in this instance, we have fallen short of our usual standards. We apologize for any shortcomings in our performance and are working diligently to address the issues that led to this unhappy situation.We value your feedback and take it seriously. Your complaints have provided us with valuable insights into areas where we need to improve. We are committed tolearning from our mistakes and implementing the necessary changes to prevent similar issues in the future.To address your specific concerns, we have identified the root causes of the problem and are working to resolve them. We will keep you updated on our progress and ensure that you are satisfied with the outcome. We also offer our sincere apologies for any delay in resolving this matter and assure you that we are working expeditiously to resolve it.As a token of our apology, we would like to offer you a compensation package that includes a discount on your next purchase with us. We hope that this gesture will help to alleviate some of the inconvenience you have experienced.We would like to thank you for your patience and understanding during this time. We appreciate your loyalty to our brand and your willingness to provide us with feedback. We are committed to earning your trust back and regaining your confidence in our services.If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you and address any issues you may have. You can reach us at [contact information], and we will respond promptly to your inquiries.Once again, we offer our sincerest apologies for any inconvenience you have experienced. We are committed to rectifying the situation and ensuring that you receive the exceptional service you deserve. Thank you for your understanding and support.Sincerely,。

外贸道歉信范文亲爱的客户：非常抱歉给您带来了困扰和不便。

在此，我代表我们公司向您表达最真诚的道歉。

我们最近收到您的投诉，对于您在购买我们公司的产品时遇到的问题，我们深感歉意。

我们非常重视您的反馈，我们已经对此次事件进行了认真的调查和分析，并将采取一系列措施来修复和改进，以确保类似的问题不再发生。

首先，我们要向您明确说明，我们公司一直致力于提供高质量的产品和卓越的服务。

然而，由于流程管理和人员问题，我们暂时出现了失误。

我们非常抱歉，我们将尽一切努力确保此类问题不再发生。

其次，我们已经及时对您的投诉进行了处理并进行了全面的沟通和解释。

我们非常感谢您提供的宝贵反馈，这对我们来说是非常重要的。

我们会认真对待您的意见和建议，并将其视为推动我们持续发展的动力。

为了向您表示诚意，我们已经采取了以下的具体措施：1.我们将加强对现有的流程和制度的监管和改进，确保问题能够及时发现并得到解决。

2.我们将加大对员工培训和激励力度，提高员工的专业水平和服务意识。

3.我们将加强与供应商和合作伙伴的沟通和协作，共同提升产品的质量和交付的准确性。

4.我们将设立一个投诉处理机制，以及时解决和反馈客户的投诉和问题。

5.我们将对您的订单进行全面检查和质量控制，确保您得到满意的产品。

我们希望您能够接受我们的道歉并给予我们一次机会来重新恢复您对我们的信任和支持。

如果您还有任何问题和疑虑，请随时与我们联系，我们将尽全力为您解决。

我们再次向您表示最真诚的歉意，并衷心期待您的谅解和支持。

最后，再次向您重申我们的道歉，并真诚希望能够重新赢得您的信任和支持。

再次感谢您对我们公司的关注和支持。

祝您生意兴隆、工作顺利！此致敬礼XXX公司代表外贸道歉信范文（二）尊敬的 XXX 先生/女士：非常抱歉给您带来不便和困扰，我在此代表我司衷心道歉。

我们深知这次的错误影响了您的权益和信任，我们对此深感遗憾。

首先，我向您保证，我们会认真对待这个问题，尽快采取措施来解决。

道歉与解释 Appology Dear Mr. / Ms, We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy. Yours faithfully 道歉 尊敬的先⽣/⼩姐， 对三⽉⼗⽇来信所要⽬录和价格单，很抱歉不能马上寄去。

印刷商两周后供货，⼀旦收到，我们将给您寄去⼀份。

您诚挚的 Explanation Dear Mr. / Ms, I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised. On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred. I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay.I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend. Yours faithfully 解释 尊敬的先⽣/⼩姐， 昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我⾮常关⼼。

外贸函电货物延期道歉信外贸函电货物延期道歉信范文（精选6篇）在当今社会生活中，道歉信使用的情况越来越多，不同的道歉信内容是不同的。

那么你有了解过道歉信吗？以下是店铺为大家整理的外贸函电货物延期道歉信范文（精选6篇），欢迎阅读与收藏。

外贸函电货物延期道歉信1亲爱的买家：您好!首先非常感谢您对xx箱包专营店的支持，在此我们非常真诚的恳请您能看完这封信，下面的每一句话都是xx真诚的与您沟通的，从亲白拍下产品到收到产品的整个过程，悦诚能想到的每一个细节都力求用心的为您做到最好，也许还存在不足的地方，让您感觉到不满意了，xx在这里向您说声对不起，恳请得到您好的原谅。

xx非常愿意热情的接待您，可能有时候为您的服务的客服当时接待的顾客比较多，您的咨询的问题客服不能及时回复，或者回复您的语言过于匆忙，以及其他服务不周到的地方，还请您愿谅。

由于xx家在山东，所以距离山东省较远的地区，速度方面可能会慢一点，给您带来的不便恳请您谅解。

xx为您打包的时候一定尽最大努力将产品打包结实，由于路途遥远加上快递的野蛮运输，万一产品出现了包装盒磨损或者挤压的情况还请您多多谅解，xx非常感谢您的支持与理解，我们真诚的再次感谢您!如果快递的速度和快递师傅的态度让您不满意，亲一定不要着急，也请您放松心情并旺旺联系我们的在线售后客服，xx一直坚信没有解决不了的问题，也没有克服不了的困难，我们一定会尽最大努力为解决问题，为您提供最好的售后服务!最后xx全体员工真诚的向您道歉，不论什么原因让您感到不高兴或者不满意您都可以联系我们，我们一定第一时间为您处理。

xx箱包专营店祝您购物开心!事事顺心!xxx20xx年x月x日外贸函电货物延期道歉信2尊敬的xx：您好!由于冰雪天气或者交通意外原因，导致了货物到达日期的延迟，给您带来不便敬请谅解!我公司保证，下次出现类似的原因一定提前知会您，很高兴能为您服务，期待下一次的愉快合作。

在此，我代表xx 箱包专营店的支持，在此我们非常真诚的恳请您能看完这封信，下面的每一句话都是xx在这里向您说声对不起，恳请得到您好的原谅。

外贸道歉信范文英文英文回答：Dear [Recipient Name],。

I am writing to express our sincere apologies for the unexpected delay in the shipment of your recent order. We understand the inconvenience and frustration this has caused, and we deeply regret any impact it may have had on your business.Upon investigation, we have identified the following reasons for the delay:[Reason 1][Reason 2][Reason 3]We have taken immediate steps to address these issues and prevent similar delays in the future. We have:[Corrective Action 1][Corrective Action 2][Corrective Action 3]Your order is now being processed and is expected to ship within [Number] days. We will keep you updated on its progress and provide you with a tracking number once it is available.In recognition of the inconvenience caused, we would like to offer you the following compensation:[Compensation 1][Compensation 2][Compensation 3]We value your business and strive to provide the highest level of service. We sincerely apologize for this lapse and appreciate your understanding. We are committed to rebuilding your trust and ensuring that future shipments meet your expectations.Thank you for your patience and continued support.Sincerely,。

给国外客户的道歉信给国外客户的道歉信给客户道歉信范文【1】You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:1.apologize for not attending the appointment as planned,2.explain why you could not meet him/her that day,3.make suggestion for another appointment next time.Dear Linda,称呼：写给关系亲密的个人I am excessively sorry to say that I had failed to keep the appointment that we made last Friday.Now, I am writing you this letter of apology to show my deep regret.Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up.第一句是本段的'中心句，直接道出道歉的原因。

(积累：I am excessively sorry to do …; fail to do …; make an appointment)第二句展开道歉，真诚的表达自己的歉意。

(积累： letter of apology)第三、四句表达自己希望对方接受歉意。

用英语给顾客的道歉信的作文Dear Customer,。

I'm truly sorry about the inconvenience you've experienced with our recent service. We take your satisfaction very seriously and realize we've fallen short of your expectations.I understand that the delay in your order has caused you some trouble, and for that, I apologize from the bottom of my heart. We've been working hard to address the issues causing the delay and ensure it doesn't happen again.Our team is committed to providing you with the best customer service possible. This slip-up is not representative of our usual standards, and we're determined to make it up to you.To make amends, we're offering you a discount on your next purchase. We hope this small gesture will help restoreyour faith in our services.Please don't hesitate to reach out if you have any further questions or concerns. We're always here to help and want to ensure you have a positive experience with us.Thank you for your understanding and continued support. We value your patronage and look forward to serving you better in the future.Sincerely,。

外贸函电给客人道歉信尊敬的市民信箱用户：您好!首先，感谢您长期以来对市民信箱网站的支持和信任。

部分用户可能发现，在10月28日晚间六点至凌晨、10月29日下午四点至凌晨这两个时间段中，无法正常使用市民信箱网站(包括博客和论坛)功能、无法正常使用市民云APP的服务，部分使用家校互动的教师和家长也无法通过该平台进行互动。

经过排查，以上这些状况是由于机房数据库服务器突发故障。

目前经过市民信箱团队全力抢修和维护，该故障已经查明原因并采取了修复措施，市民信箱网站、市民云APP以及家校互动等功能开始恢复工作。

截至目前，论坛和易办事系统仍在紧张的抢修中。

对于此次突发故障造成的影响，我们深表歉意。

我们将于11月开始进行平台升级加固工作，以进一步提升系统可用性。

也希望广大用户一如既往的支持我们，及时给我们反馈，共同推进市民云建设，让市民云为我们创造更轻松美好的生活。

给广大用户造成的不便，我们再次表示由衷的歉意!上海市市民信箱电子邮件系统管理中心敬爱的京东客户们:在“11.11”即将到来之际,各位奋战在“杀猫”、“灭国”、“扫宁”的战场一线,非常辛苦,成果突出。

特别是“最没有底线的京东”、“驴踏飞鸟”、“家电小伙伴们”这些牛逼的微博创意宣传手绘稿,让人看了拍案叫绝。

果粉厨房作为一家创业公司,无资格投身到火热的前线中去,但也想为京东“双十一”大战尽绵薄之力,做好后勤工作,为你们提供好早、午、晚、夜四个时点的餐饮配送。

在10月24日的送餐过程中,有京东伙伴投诉西贝菜量太少。

收到消息,我们立刻核查,原因是我们没有向客户说明我们的产品情况,对此,我们万分抱歉,影响了您的心情。

我们的理念是为白领提供安全的“简餐(盖浇饭)”服务。

在我们菜单上,西贝、金鼎轩两家的饭菜,都是由我们针对白领午餐市场开发的简餐,方便一个人吃。

比如,西贝封缸肉炒辣椒,堂食是50元左右,果粉厨房开发的盖浇饭是25元。

因为之前有客户反映西贝饭少,我们就改配眉州小吃(眉州东坡酒楼下属品牌)的米饭。