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1551 Camden StreetReno, NV 89501Phone：Email id:OBJECTIVETo obtain a Human Resources assistant position GATeller, Bank of America, Atlanta 01/05 - presentEducated customers about bank productsReferred products for sale to personal bankerResolved instant issues for customersProvided transaction services to customersOffice Assistant, Southeast Dental, P.C, Atlanta20xx/04 V 01/05Filed dental insurance claimsVerified patients dental coverageScheduled appointment for patientsAnswered basic questions regarding patients benefits and claimsRegistrar Office Assistant, Georgia State University, Atlanta 20xx/02 V 05/03Filed and Mailed out Transcripts and Verifications for registrar officePrepared tubes and mail labels for graduation officePrepared microfiches for records officeFiled students recordsTutor, Gainesville College, Gainesville 20xx/01 V 08/01 Tutored middle school students in mathHelped students understand the basic concepts of middle school mathSale Clerk, Sears and JC Penney, Gainesville 20xx/99 V 08/01Responded to customer inquiresAssisted with customer needs, and cahierB.B.A in Management, Fall 20xxStrong customer service, highly responsible for the position, ability to aept mistakes and make improvement, fluent in Vietnamese, Microsoft Office 20002447 Rockford Mountain LaneDurham, NC 27713Phone：Email id：Human Resources and Office SpecialistDCTo secure responsible position that will challenge my abilities allowing me to fully utilize my problem solving, organizational, customer service and munication skills.Well qualified Professional. Experienced in fast paced environments that depend on efficiency and auracy. Exceptionally petent. Self-starter with strong Human Resources background. Recipient of American Bankers Association coveted Outstanding World-Class Customer Service Award.Bank of America, MidAtlantic Consumer Bank, PersonnelJanuary 20xx - PresentResponsibilities include but not limited to employee relations, benefits, payroll Specialist, database management, ensuring pliance of all legal and government reporting and policies for the divisionsParticipate in recruitment efforts for exempt and non-exempt positions; schedule interviews, coordinate temporary staffing for the divisionServe as the point of contact for all personnel employee matters and provide guidance to associates Coordinate and monitor leaves of absences in designated markets in the divisionEnsure pliance and consistency of pany policies, procedures and best practicesTrack reviews and handle performance management issues with managers and associatesSalary Specialist that includes merit increase, salary adjustment and changes, transfers, leave of absence, etc.Participate in recruitment effort for exempt and non-exempt personnel; coordinate advertisements and position postings;Monitor personnel hiring and terminations and ensure auracy of data input and systems aess for associates Prepares and pile data for staffing and diversity related reports and distribute to managementMaintains employee confidence and protects operations by maintaining personnel data confidential and aurate Communicates with executives and line management to gather and convey relevant information to associates Washington Hospital Center, Recruitment & Employment, Human ResourcesFebruary 20xx - January 20xxProvided direct support for recruitment in a 6,000 employee healthcare organization that include recruitment effortsProcessed over 100 new hires on a monthly basis that include assigning employee numbers, scheduling pre-employment physicals, background and reference checks, verification of education and credentials/licensures Ensured that the employment process is in pliance with hospital philosophy, policies and procedures and Federal and District of Columbia laws and coordinates and facilitates new hire orientationRecruit candidates for various department positions and ensure that the application process meets standards Duties included maintaining long-term customer relationships and act as primary liaison between employees and outside vendorsVerified identification and the authorization to work in the United States for new employees, requisition employees, and rehiresScreened resumes and applications and conduct preliminary interviews for entry-level and nursingpositions to identify qualified applicantsGenerated monthly queries for management review; administer HR tracking system for new hires and terminationsCoordinated and participate in job fairs/open houses and maintain calendar for uping eventsAmerican Bankers Association (19xx-20xx), Administrative Manager, MembershipFebruary 20xx -November 20xxManaged the administrative processes that include supervising support staff, pose correspondence, departmental calendars, office supplies, expenditures, and technical support and vendor relationsManaged departmental $3M budget; forecast changes and monitor all monthly expensesManaged logistics for executive mittee meetings that include but not limited to facility, attendees, agendas and travel arrangements and attendees for eventsDeveloped and coordinated members and nonmembers membership invoice mailings and track payments for membership duesEnsure adequate phone coverage for the departmentSr. Human Resources PartnerNovember 19xx -January 20xxAssisted the Association of 500 employees with staffing and recruitment processes; administered pre-employment test, screened resumes, scheduled interviews, employment verifications, pleted background and reference checks Processed personnel actions that included salary adjustments, merit increases, transfers, leave of absence, pension Calculations, metro check deductions and benefits programsCoordinated new employee orientation and ensure thatnew hires paperwork is pleted auratelyUpdated the vacancy announcements, bulletin board, ABA web pages, job line and external web sitesComposed and submitted job ads to various recruitment sources and tracked monthly advertisement expenses Managed the internal temporary staffing pool and youth employment programs for various internship positionsScheduled and interviewed candidates for administrative positionsFormulated and assembled personnel policies and procedures to various department in the Association Scheduled and coordinated blood drives and influenza shot programs for the AssociationMCI Telemunications Corporation (19x-x19xx), Aounts Payable Analyst, Marketing AnalysisOctober 19xx-August 19xxResearched financial reports on the Aounts Payable database system Processed invoices and reconciled aounts Maintained overdue invoice reports, discrepancy ledger aounts and tracked purchase ordersDeveloped and maintained a filing system to track invoices more effectively and managed aounting related projectsExecutive Secretary/Administrative Assistant, Marketing August 19xx -September 19xxAssisted the Director of Marketing with the daily operations of the department and provided administrative support to Director and staff that include posing correspondence, office supplies, travel arrangements, technical support and vendor relationsCoordinated logistics for executive mittee meetings, calendars and travel arrangementsTracked departmental expenditures that include but not limited to purchase order management, petty cash and vendor paymentsMaintained specialized database system on workstation oupancySupervised temporary employees on special projects and provided administrative and project management support to departmentNational Coalition, Receptionist/Word ProcessorDecember 19xx-August 19xxProvided receptionist and word processing support to staffTyped correspondence and developed presentations,travel arrangements, meeting planning and coordinate fundraising eventsPerformed clerical duties assigned that included distributing mail, filing, faxing and XeroxingGeorgetown University Hospital, File Clerk, Medical RecordsJanuary 19xx-December 1986Retrieved medical records requested by physicians and filed lab work in patients recordsTranscribed physicians diagnosis on patients care by using a DictaphonePerformed duties assigned by Office ManagerThomson Education DirectMay 20xx - PresentHuman Resources ManagementAmerican UniversityJanuary - June 19xxSociety for Human Resources Management - Certificate Program -May 19xx Management Practices, Selection & Placement, Training & Development, Health/Safety & Security, Employee & Labor Relations, Compensation & Benefits Strayer Business CollegeJanuary 1992 -December 19xxBusiness SpecialistBasic Supervision, Business Writing, Dale Carnegie-Effective Speaking & Human Relations, Time Management, Speed-Reading, Stress Management, Myers Briggs,Interviewing People, Management Skills, Project Management, Medical Terminology, Telemarketing, CPR Certification, SHRM -Professional MembershipMicrosoft Suite, Outlook, Word, Excel, PowerPoint, Aess, Publisher, WordPerfect 6.1, Lotus Notes, HTML/Web Site Design, HRIS Systems, Database Management Systems,PDS/Client ServerProfessional References Available Upon Request1234, West 67 Street,Carlisle, MA 01741,(123)-456 7890.Also see: HR Specialist ResumeHuman Resources, Recruiter, Benefits Advisor, ManagerTo obtain a Human Resources position within a goal oriented pany that has future opportunities for advancement.1999 V October 20xx Heritage Homes of Indiana Shelbyville, In.Director of Human Resources / Payroll ManagerOversee operations of the corporate office and nine Certified Medicaid / Medicare healthcare facilities employing over 650 employees.Responsibilities included:Senior executive recruitment for all senior management personnel.Writing and implementing pany policy and procedures.Maintaining current knowledge and interpretation forall State/Federal laws and regulations.Served as an officer on the Corporate Compliance Committee.Serve as the Employee Grievance Officer for 650 employees.Plan Administrator for all pany Health and Dental Insurance.Risk Management Officer and Worker Compensation AdministratorHIPAA Compliance Officer.COBRA administration and manage the coordination of benefits.19xx V 19xx J.L. Johnson's Fine Jewelry Greenwood, In.Store ManagerManaged all production and procedures for custom jewelry start to finish.Responsible for all Human Resource duties.Extensive contact and relationships with vendor representatives, trade aounts and advertising media.Responsible for all administrative duties including all daily banking transactions, customer relation issues and training of all new staff.19xx-19xx Greenwood, In.Sales, Facility Assistant ManagerResponsible for key marketing campaigns and strategies, generated high volume sales, customer care issues, required quarterly reporting on sales figures and quotas and personnel training of clients.19xx V 19xx Indiana University / Purdue University Indianapolis, In.Business Marketing and Human Resources AdministrationAmerican Council of Exercise (ACE) certified personal trainer for 17 years.FURNISHED UPON REQUEST。
