餐饮服务英语
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餐饮英语中餐厅英语预定1、Good morning/afternoon/evening.(The name of the restaurant and your name )MayI help you?h早上/下午/晚上好,某某餐厅,我能为您做些什么?2、How many guests are coming?请问共有多少人用餐?3、How many persons are there in your party,sir/madam?请问共有多少人用餐,先生/女士?4、What time would you like to arrive?请问你们几点种到?5、May I have your name,please?请问贵姓?6、Could you spell your name for me,please?请您拼读一下您的姓名好吗?7、I am afraid we only serve lunch until 2:00 in the afternoon.恐怕我们餐厅午餐时间到下午两点。
8、May I take your telephone number,please?可以留下您的电话号码吗?9、Is there anything special you would like us to prepare?请问您有什么特殊要求需要我们做准备的?10、I am afraid that we only can guarantee the table before 8:00 in the evening .恐怕我们餐厅只能为您留桌到晚上20:00。
迎宾10、Good morning/afternoon/evening.Welcom to our restaurant.早上(中午、晚上)好,欢迎光临。
11、May I help you ,sir/madam?我能为您做什么?先生/女士?12、Do you have a reservation ,sir/madam?请问您有预定吗,先生/女士?13、How many persons are there in your party?请问共有多少人来用餐?14、Please follow me.请跟我来,先生/女士15、This way please,sir/madam请这边走,先生/女士16、Please mind your step,sir/madam.请留意脚下,先生/女士17、I am sorry,sir/madam.We do not have a free table now.Would you like to have adrink in the bar(lounge)?We shall call you as soon as possible.对不起,先生/女士。
常用餐饮服务英语99句1.Welcome t o our hotel. 欢迎到我们的酒店来!2.Good night. 晚安(晚间告别用)3.have a good rest. 祝您休息好!4.See you later (tomorrow). 以后(明天)见!5.Hope to see you again soon. 希望不久再见到您!6.Have a good time. 祝您过得愉快!7.We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!8.Please don’t leave anything behind.请不要遗忘你的东西。
9.Watch your step! 请走好!10.We wish you a pleasant journey. 祝您旅途愉快!11.Have a nice trip! 一路平安!12.All the best! 万事如意。
13.Take care! 多保重!14.Good luck! 祝您好运!15.Thank you for coming. 谢谢您的光临。
16.I’m very grateful to you. 非常感谢您。
17.It’s very kind of you. 谢谢,您真客气。
18.You are (most) welcome. 不用谢,不用客气。
19.Not at all. 不用谢。
20.My pleasure.(or with pleasure) 很高兴能为您服务。
21.Glad to be of service. 很高兴为您服务。
22.At your service .乐意为您效劳。
23.I’m sorry. 很抱歉。
24.Excuse me. 对不起。
25.I’m terribly sorry. It’s my fault.非常抱歉,那是我的过错。
26.I’m a wfully sorry for my carelessness.对于我的粗心大意我非常抱歉。
餐饮英语中餐厅英语预定1、Good morning/afternoon/evening.(The name of the restaurant and your name )May I help you?h早上/下午/晚上好,某某餐厅,我能为您做些什么?2、 How many guests are coming?请问共有多少人用餐?3、 How many persons are there in your party,sir/madam?请问共有多少人用餐,先生/女士?4、 What time would you like to arrive?请问你们几点种到?5、 May I have your name,please?请问贵姓?6、 Could you spell your name for me,please?请您拼读一下您的姓名好吗?7、 I am afraid we only serve lunch until 2:00 in the afternoon.恐怕我们餐厅午餐时间到下午两点。
8、 May I take your telephone number,please?可以留下您的电话号码吗?9、 Is there anything special you would like us to prepare?请问您有什么特殊要求需要我们做准备的?10、I am afraid that we only can guarantee the table before 8:00 in the evening .恐怕我们餐厅只能为您留桌到晚上20:00。
迎宾10、 Good morning/afternoon/evening.Welcom to our restaurant.早上(中午、晚上)好,欢迎光临。
11、 May I help you ,sir/madam?我能为您做什么?先生/女士?12、 Do you have a reservation ,sir/madam?请问您有预定吗,先生/女士?13、 How many persons are there in your party?请问共有多少人来用餐?14、 Please follow me.请跟我来,先生/女士15、 This way please,sir/madam请这边走,先生/女士16、 Please mind your step,sir/madam.请留意脚下,先生/女士17、I am sorry,sir/madam.We do not have a free table now.Would you like to have a drink in the bar(lounge)?We shall call you as soon as possible.对不起,先生/女士。
I Explanation(10)1,Table service餐桌服务.客人坐在餐桌旁,有服务员为其提供服务的一种服务形式.2,Cuisine:菜系.取自于法语,在英语中用来指某一特定的烹饪体系.如中国菜为Chinese Cuisine.Ⅱ Words 15分餐饮部经理:Food and Beverage Manager,酒精炉Chafing Dish特色烹调Regional Cooking中国白酒Spirit葡萄汽酒Sparkling WineⅢ Translate the fowling sentences into Chinese or English.(一)汉译英25分1,您愿意坐在哪儿Where would you like to sit2,我想要柠檬茶.1 would like tea with a slice of lemon,please.3,我们各付各的Let's go Dutch.4,请问您对用餐还满意吗Is everything all right with your meal5,对不起,女士,您能告诉我您的房号并出示您的房卡吗Excuse me.madam.May l have your room card(二)英译汉10分1,Thank you very much.Have a nice evening.非常感谢,祝您有个愉快的夜晚.2,I'm sorry,sir,We do not have a table free now.Would you like to have a drink in the bar We shall call you as soon as possible对不起,先生.我们现在没有空餐桌,请您在酒吧稍等一下,好吗一有空桌子我们就马上通知您.Ⅳ Answer the following question in English.(20分)中国的八大菜系是什么Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine2,中餐的烹调方法有哪些烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke清蒸steam 烩stew 烘烤roastV please introduce your Chinese restaurant to your guest.(10分)餐厅服务英语口语竞赛试题(B)I Explanation(10)Banquet--宴会.宴会为多人准备的正式用餐形式.通常伴有致词和一定的仪式.Self-service自助服务.有客人们自己从食品台上取事物的一种餐厅服务.Ⅱ Translate the follwing Words into English(15分)中餐厅Chinese Restaurant 筷子Chopsticks 芹菜Celery鲈鱼Perch 免税商店Duty Free ShopⅢ Translate he following sentences into Chinese or English.i汉译英(25分)1,早上好!我能为您做点什么Good morning! What can l do for you2,我想来点清淡些的,你能推荐什麽吗What would you recommend I prefer something light.3,我希望没有打扰您.I hope I'm not disturbing you.4,(餐厅)供应时间是:早餐7点到9点.Service hours are from7:00a.m.to9:00a.m.for breakfast.5,感谢您让这件事引起我们的注意Thank you for bringing this matter to our attention.1,The sweet and sour fish is particularly good tonight.Would you like to try糖醋鱼是今晚特别推荐,您是否试试2,You can hold the payment of the bill until you decide to leave if you like.您可以等到要走的时候再付账.Ⅳ Answer the following questions in English.(20分)1,中国的八大菜系是什么Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;zhejiang Cuisine:Hunan cuisine:Anhui Cuisine2,中餐的烹饪方法有哪些烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry烟熏smoke 清蒸steam 烩stew 烘烤roastV Please introduce your Chinese restaurant to your guest.(10分)餐厅服务英语口语竞赛试题(C)I Explanation(10)Cafeteria:常用来指能为客人提供众多不同食品的一种自助餐厅Hostess:领座员.在餐厅中负责餐桌和服务的女服务员,也为客人引领入座.II Translate the following Words into English(15分)餐厅经理:Manager of The Restaurant 席次卡Place Card豆腐Bean Curd 矿泉水Mineral Water 客房送餐Room ServiceⅢ Tra nslate the following sentences into Chinese or English.i汉译英(25分)1,可以告诉我你的名字吗,先生May l have your name please,sir2,我可以向您推荐青岛啤酒配餐吗它非常合适.May l suggest Tsingtao Beer with your meal It goes well with it.3,尝尝我们的特制鸡尾酒怎么样How about our special cocktail4,我在等一位朋友,稍后再点.I am waiting for a friend.I will order later.5,我要吃点冰淇淋和新鲜水果.I would like to have ice cream and fresh fruit.ii英译汉(10分)1,Would you like to pay cash or by credit card请问您是付现金还是用信用卡2,I'm afraid we do not have time to prepare the dish unfortunately.May I suggest something else对不起,恐怕我们没有这道菜,我可以向您推荐别的吗Ⅳ Answer the following questions in English.(20分)3,中国的八大菜系是什么Shandong Cuisine:Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine:Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine2,中餐的烹饪方法有哪些烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke清蒸steam 烩stew 烘烤roastV Please introduce your Chinese restaurant to your guest.(10分)一,考核标准1.餐厅服务用语英汉互译2.答案完整,语言表达清楚流利,反应敏捷3.注意语音语调二,考核题目(一)点菜用语1.请给我菜单. May I have a menu,please2.是否有中文菜单 Do you have a menu in Chinese3.在用晚餐前想喝些什么吗 Would you like something to drink before dinner4.餐厅有些什么餐前酒 What kind of drinks do you have for an aperitif5.可否让我看看酒单 May I see the wine list6.我可以点杯酒吗 May I order a glass of wine7.餐厅有那几类酒 What kind of wine do you have8.我想点当地出产的酒 I'd like to have some local wine.9.我想要喝法国红酒 I'd like to have French red wine.10.是否可建议一些不错的酒 Could you recommend some good wine11.我可以点餐了吗 May I order,please12.餐厅最特别的菜式是什么 What is the specialty of the house13.餐厅有今日特餐吗 Do you have to day's special14.我可以点与那份相同的餐吗 Can I have the same dish as that15.我想要一份开胃菜与排餐(鱼餐).I'd like appetizers and meat(fish)dish.16.我正在节食中. I'm on a diet.17.我必须避免含油脂(盐份/糖份)的食物. I have to avoid food containing fat(salt/sugar).18.餐厅是否有供应素食餐 Do you have vegetarian dishes20.你的牛排要如何烹调 How do you like your steak21.全熟(五分熟/全生). Well done(medium/rare),please.(二)餐厅常见用语1.What kind of food do you prefer 你喜欢哪—种菜2.Do you like Chinese food 你喜欢中国菜吗3.What kind of food do you like,Chinese or American 你喜欢吃什么菜,中式的还是美式的4.Would you tell me where the Chinese restaurant is 请你告诉我中国餐馆在哪里5.Do you know where I can get a quick snack 你知道哪里有快餐可吃6.What would you have for dinner 你要吃什么7.What would you like to order 你要点些什么菜8.Have you ordered yet 你点过菜了吗9.No,not yet,I am waiting for a friend.I will order later.还没有,我在等一位朋友,稍后再点.10.What would you recommend 请你推荐一些好莱好吗11.What's your to day's special 今天的特色菜是什么12.I would like to have something simple.我想吃些简单的东西.13.What will you have for dessert 你喜欢吃点什么点心14.We are in a hurry.我们要赶时间.15.Please rush your orders.我们点的菜请快送来.16.The beefsteak is very good today.今天的牛排很不错.17.1 will take the beefsteak.我就要份牛排.18.How would you like to have beefsteak,well-done or rare 你喜欢的牛排是熟一些还是生的19.I would like my beefsteak well done.我要熟一点儿的牛排.20.How about a drink 喝一杯怎样21.Bottoms up! 干杯122.To your health! 祝你健康123.I ask you to join me in drinking to the health of Mr Chen.请你跟我一起举杯祝陈先生健康.24.I ask you to join me in drinking to the future success of our cooperation.请你跟我一起举杯预祝我们合作成功.25.I'm looking for a cheap l ace to eat.我要找个便宜的地方吃.26.Is there a restaurant near here 这附近有餐馆吗27.Can you recommend me a good restaurant 你能介绍一间好餐馆吗28.Is there a Chinese restaurant in this town 在本镇有中国吗餐馆.29.Can you show me a restaurant where they serve good food at reasonableprices 请你告诉我哪里有公价钱道而菜又好的餐馆好吗30.How is service 服务怎么样31.Could have the menu,please 请给我一从菜单好吗32.Here is the menu,sir. 先生,菜单就在这儿.33.Are you ready to order now 你现在就准备点菜吗34.Where did you have dinner last night 昨晚你在什么地方吃饭的35.Do you like Chinese dishes 你喜欢中国菜吗36.It's very delicious. 它的味道很好.37.The food Is too salty. 菜太咸了.38.I'm thirsty. 我口渴了.39.Give me a glass of cold water,please.请给我一杯冷水o40.I'm on a diet.我在节食中.41.I don't feel like eating more. 我不想再多吃了.42.It was a very enjoyable dinner. 这是个令人愉快的一餐.43.What would you like to drink 你要喝点儿什么44.Could I have a cup of coffee 我想要—杯咖啡好吗45.Would you like coffee or tea 你要喝咖啡还是茶46.I would like tea with a slice of lemon,please.我想要柠檬茶.47.Do you like to have anything else 你还要吃别的东西吗48.No,thanks.I have had enough.不用,谢谢.我已经吃饱了.49.I would like to have ice cream and fresh fruit.我要吃点冰淇淋和新鲜水果.50.Help yourself to anything you like. 你喜欢什么随便吃.51.Please pass me the salt and pepper. 请把盐和胡椒递给我.52.I ordered ten minutes ago. 我10分钟前就点菜了.53.I have been waiting for haft an hour.我一直等了半个小时.54.Why is our order so late 为什么我点的菜那么慢55.I can't wait any longer. 我不能再等了.56.Please serve us as quickly as possible. 请尽快服务.57.Could I have the bill please 请把账单给我好吗58.Here you are,please pay the bill at the cashier's desk.这就是,请到柜台付账.59.Let's me pay my share. 我们各付各的.60.No,It's my treat. 不,这次我请客.61.May I pay this time 这次我请客好吗。
酒店餐饮服务常用英语,值得收藏!一、Receiving a Guest in Restaurant 餐厅款客服务1. Good afternoon,sir. Welcome to our restaurant. Do you have a reservation?下午好先生,欢迎光临我们餐厅,请问您有预订吗?2. How many people are there in your party?你们一共几个人?3. Would you please come with me?请您跟我来,好吗?4. Please step this way.这边请。
5. Will this table be all right?这张桌子能够吗?6. Would you like to sit near the windows?您是否喜欢靠窗坐?7. Where would you like to sit?您希望坐在哪?8. You can sit where you like.您能够随便坐。
9. I’m sorry,that table is already reserved.对不起,那张桌子已经预订出去了。
10. Your table is ready now,sir. Thank you for waiting.先生,您的桌子已准备好了,谢谢您久等了。
11. We can seat your party now,sorry to have kept you waiting.我们现在能够安排你们就座了,对不起让你们久等了。
12. Here’s the menu.这是菜单。
13. I’m sorry,the restaurant is full now. We can seat you in 20 minutes.对不起,现在餐厅已坐满,20分钟候我们能够安排您入座。
14. You can wait in the bar if you like and we’ll call you when we have a table.如果您愿意,能够在酒吧等一等,我们有了桌子会去请你的。
F&B English Hand Book餐饮部英语手册一、Welcome and Greeting欢迎和问候1.Welcome to our lobby bar欢迎光临大堂酒吧2.Do you have any reservation?请问您有预定吗?3.Do you have any booking?请问您有预定吗?4.What your name, please?请问您贵姓吗?5. How many people are there in your party?请问您一共有几位?5.A table for two Please.我要定张两个人的桌子6.Would you like prefer smoking or non-smoking area? 请问您是喜欢吸烟区还是无烟区呢?8. Non-smoking area无烟区9. Would you like the table by the window?您需要靠窗的座位吗?10. How about the table in the corner?请问您座在角落的座位可以吗?11 .How do you like the table here?这张桌可以吗?12. This is Fine很好13.I'd like to take a quiet table我想要一张安静点的座位14.I'll show you your table.我带您去你的座位。
15.Please take a seat madam/sir.您请坐。
16. A waiter will come and take your order.马上会有服务生过来为您点单。
17. I'm sorry. I'm afraid all our tables are taken, sir/madam. 先生/女士,对不起,现在所有的座位都坐满了。
18. Would you mind waiting until one is free?您介意在这里稍等一会,直到有空位吗?19. I'm afraid that table is reserved.那个座位已经有预定了。
20. Would you mind waiting several minutes?您愿意等几分钟吗?21 .We are going to prepare a table for you.我们正在为你准备座位。
22. Please take a seat at the sofa.请您坐到沙发上。
23. Would you like something to drink?您需要点些饮料吗?24. Excuse me.对不起打扰一下25. I'm very sorry, you have to wait.非常对不起,让您在这里等待。
26. Your table is ready, please take your seat.您的座位己经准备好了,请坐。
二、Answer the telephone and make a reservation接电话和接受预定27. Good morning / afternoon / evening, Cafe Swiss this is NAMEspeaking.早上好/下午好/晚上好,瑞士咖啡厅,我是…。
28. Can I help you?请问有什么可以帮你的吗?29. I'd like to make a reservation for tonight.我想订今天晚上的位。
30. May I have your name, please?可以告诉我您的姓名吗?31 . How many persons will be in your Party?请问您一共有几位?32. Would you like a smoking or non-smoking area?请问您喜欢吸烟区还是无烟区?33. When will you arrive?请问您什么时候到?34. Do you have any other request?您还有其它的要求吗?35. May I repeat your booking?我可以重复一下您的预定吗?36. You've reserved a table for two in non-smoking area at 7:00pm in Cafe shop您定的是咖啡厅的一个两个人的座位,在无烟区,晚上07:00到。
37. We'll expect your arrival.我们期待您的光临38. Thanks for your calling.感谢您的来电39. Please hold on.请您稍等40. To night we have a special promotion/buffet in our restaurant.晚上我们餐厅有一个特别的促销活动/自助餐41. We have a live Band playing on Friday and Saturday night.我们餐厅在周五和周六晚上有乐队现场演出。
42. The Band starts at 7:30pm.乐队演出晚上07: 30开始。
三、Taking order and service点单和服务43. Would you care for some aperitif?您需要来点餐前开胃酒吗?44. Would you like something to drink first?您需要先点些饮料吗?45. My name's Robert. I'll be your waiter this evening. If you have any question please let me know.我叫Robert,今晚由我为您服务。
如果有什么需要帮忙的,请您告诉我。
46. May I offer you a newspaper ?我可以给您一份报纸吗?47. Would you like to have the newspaper?您需要一份报纸吗?48. May I take your order, now?我现在可以为您点单了吗?49. Please take your time.请您慢慢选择。
50. Would you like me to take your order now?现在可以为您点单吗?51. Are you ready to take your order?可以为您点单了吗?52. May I give you some recommendation?我可以给您一些建议吗?53. How about the Sausage?香肠怎么样?54. I'm sorry sir. I'm afraid we don't have that kind of dressing. But we offer a choice of...对不起,我们没有那种汁,我们有...55. I recommend Ice cream .我给您推荐冰淇淋。
56. It's my favourite ,and it's very tasty这是我最喜欢的,非常好吃。
57. Would you like to give me some recommendation?你可以给我一些建议吗?58. Would you like some soup or salad as starter?您需要先来点汤或者沙拉吗?59. How would you like your Steak done?请问您的牛扒要几成熟?60. What kind of dressing would you prefer?您喜欢哪种汁酱?61. I would like to have some French fries with my steak. 我想要些薯条来配牛扒。
62. Would you like some wine with your Dinner/Lunch?您的晚餐/午餐需要喝点葡萄酒吗?63. Would you like a glass of red wine with your steak?您需要一杯红酒配你的牛扒吗?64. Excuse me,is this finished?打扰一下,请问您的这道菜用完了吗?65. May I take the Plate away?我可以帮您把这个盘子收走吗?66. Would you like some bacon with your Cesar Salad? 您的凯撤沙拉需要加点培根吗?67. This is your ordered Steak, medium.这是您点的牛扒,五成熟。
68. The plate is a little hot, please be careful.盘子有点烫,您请当心69. Would you like some fresh pepper with your steak?您的牛扒需要胡椒粉吗?70. Please enjoy your meal.请慢用。
71. How is your steak ?您觉得牛扒怎么样?72. How do you like your Cheese Foudue?您觉得奶酪做得怎么样?73. Did you enjoy your dinner/lunch/meal?您对您的晚餐/午餐满意吗?74. Is there anything else I can do for you?有什么可以为您效劳的吗?75. Would you care for anything else?您还有其他的需要吗?76. Would you like some dessert?您需要点一些甜品吗?77. Would you like some after dinner drinks?您需要些餐后饮料吗?78. We offer a choice of espresso , cappuccino, latte and regularcoffee.我们有意大利特浓,卡布奇洛,拿铁和普通咖啡。
四、Easy conversation with guests与客人简单的交流79. How are you doing最近怎么样?80. How long have you been in CHANGSHA?您到长沙多久了?81. Is this your first time in CHANGSHA?这是您第一次来长沙吗?82. Did you visit some scenic spot?您去过周边的一些旅游景点了吗?83. Where are you from?您来自哪里?84. What do you do in CHANGSHA,business or travelling?您到长沙是做什么的,做生意还是旅游?85. You look nice tonight.您今晚看起来很漂亮。