第一：投诉（抱怨）信
Dear_______,
I am . (自我介绍) I feel bad to trouble you but I am afraid that I have to make a complaint about_______.
The reason for my dissatisfaction is ______________(总体介绍). In the first place,_________________________(抱怨的第一个方面). In addition, ____________________________(抱怨的第二个方面). Under these circumstances, the devastating effect could be multiplied if this problem cannot be immediately.(如该问题不能立即解决，它将产生更坏影响)
I would appreciate it very much if you could_______________________(提出建议和请求), preferably __________(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
第三：请求信示例一：
Dear___________,
I am writing to formally request to___________(请求的内容)
The reason for ______________is that______________________________(给出原因).I________, so I ___________________________________(给出细节)
I would also like to request ________________________(提出进一步的要求). I am sorry for any inconvenience I have caused.
Thank you for your attention to these requests. If you have any questions, do not hesitate to contact me at____________(电话号码). I look forward to a favorable reply.
Yours sincerely
Li Ming 示例二：
Dear_____________,
①I am_____________(介绍自己的身份)。②I will/am_____________(与请求有关的自身现状)。③I'd like to_____________(阐明自己的请求)。④I will appreciate your_____________(有关该请求的详细信息).⑤I'm going to _____________(对方如能帮助实现请求，自己将要做些什么)。
⑥Here are the reasons why_____________(承上启下，开始解释原因)⑦For one thing, _____________(请求的原因一)；For another, _____________(原因二)。⑧Therefore, _____________(总结写信的目的)。
⑨I shall be much obliged to you if you _____________(对收信人的期望)。⑩Thanks for your kind consideration and I look forward to receiving your earliest reply.
Yours sincerely
Li Ming
第四：道歉信
Dear_____________ ,
①I am excessively sorry to say/tell you that _____________(直接说出道歉事由)。②Now, I am writing you this letter of apology to show my deep regret. ③Please accept my sincere apology. ④I hope you will understand me and excuse me for _____________(请求对方原谅的事由)。
⑤The reason for my delay/absence was that _____________(过失的原因)。⑥I had no way out because_____________自己当时的处境和情况。⑦Therefore it's not in my power to_____________ (过失导致的结果)。
⑧Naturally, I want to suggest _____________(建议下次再实现愿望)。⑨I shall be obliged if you will kindly write and tell me when and where you_____________(约定下次见面的时间和地点)。⑩We may meet again and I hope to see you soon.
Yours sincerely
