新编剑桥商务英语module 4

新编剑桥商务英语中级学生用书第三版module4答案1、Before leaving the village, he visited the old house _____ he spent his childhood. [单选题] *A in which(正确答案)B. whichC. to whichD at which2、Don’t read in bed. It’s _______ your eyes. [单选题] *A. good atB. good forC. bad atD. bad for(正确答案)3、Is there ____ for one more in the car? [单选题] *A. seatB. situationC. positionD. room(正确答案)4、The office building will be _______ a library. [单选题] *A. turned onB. turned upC. turned into(正确答案)D. turned off5、In order to find the missing child, villagers _______ all they can over the past five hours. [单选题] *A. didB. doC. had doneD. have been doing(正确答案)6、The red jacket is _______ than the green one. [单选题] *A. cheapB. cheapestC. cheaper(正确答案)D. more cheap7、31．A key ring is used __________ holding the keys. [单选题] *A．toB．inC．for (正确答案)D．with8、11．No one ________ on the island(岛). [单选题] *A．liveB．lives(正确答案)C．livingD．are living9、Don’t play games on the computer all day. It’s ______ for your eyes. [单选题] *A. bad(正确答案)B. usefulC. helpfulD. thankful10、Medicines are to be taken according to the doctor’s advice. [单选题] *A. 发放B. 提取C. 配方D. 服用(正确答案)11、The paper gives a detailed（）of how to create human embryos (胚胎)by cloning. [单选题] *A. intentionB. description(正确答案)C. affectionD. effort12、Nearly everything they study at school has some practical use in their life, but is that the only reason _____ they go to school? [单选题] *A. why(正确答案)B. whichC. becauseD. what13、There are many beautiful _______ in the wardrobe. [单选题] *A. bookB. dresses(正确答案)C. cell phoneD. grocery14、We haven't heard from him so far. [单选题] *A. 到目前为止(正确答案)B. 一直C. 这么远D. 这么久15、If people _____ overanxious about remembering something, they will forget it. [单选题] *A. will beB. would beC. wereD. are(正确答案)16、_______, making some DIY things is fashionable. [单选题] *A. Stand outB. In ones opinionC. In my opinion(正确答案)D. Out of fashion17、My brother is _______ actor. He works very hard. [单选题] *A. aB. an(正确答案)C. theD. one18、Mrs. Green has given us some _______ on how to study English well. [单选题] *A. practiceB. newsC. messagesD. suggestions(正确答案)19、一Mary wants to invite you to see the movie today. 一I would rather she（B）me tomorrow. [单选题] *A.tellsB. told (正确答案)C. would tellD. had told20、Will you please say it again? I _______ you. [单选题] *A. didn’t hear(正确答案)B. don’t heardC. didn’t heardD. don’t hear21、The twins _______ us something about their country. [单选题] *A. told(正确答案)B. saidC. talkedD. spoke22、_______ travelers come to visit our city every year. [单选题] *A. Hundred ofB. Hundreds of(正确答案)C. Five HundredsD. Five hundred?of23、In crowded places like airports and railway stations, you___ take care of your luggage. [单选题] *A. canB. mayC. must(正确答案)D. will24、61．How is online shopping changing our way? ? ? ? ? ? life? [单选题] * A．of(正确答案)B．inC．onD．for25、What surprised me ______ was that he succeeded. [单选题] *A. most(正确答案)B. mostlyC. almostD. at most26、72．—? ? ? ? ? ? ? ? ? ? ? ??—Yes, please. I want a sweater. [单选题] * A．How muchB．Can I help you(正确答案)C．Excuse meD．What will you take27、I’ve _______ a job interview today. [单选题] *A. haveC. hasD. have gone to28、—Where are you going, Tom? —To Bill's workshop. The engine of my car needs _____. [单选题] *A. repairing(正确答案)B. repairedC. repairD. to repair29、26．—Mary, is this your pen?—No, it isn't. ________ is black. [单选题] *A．MyB．IC．MeD．Mine(正确答案)30、The traffic jams often happen in _______ hours. [单选题] *A. lunchB. workC. leisure。

新编剑桥商务英语中级unit4.2答案1、In the future, people ______ a new kind of clothes that will be warm when they are cold, and cool when they’re hot.（）[单选题] *A. wearB. woreC. are wearingD. will wear(正确答案)2、We are looking forward to _______ you again. [单选题] *A. seeB. sawC. seeing(正确答案)D. seen3、She found her wallet（）she lost it. [单选题] *A. where(正确答案)B. whenC. in whichD.that4、Some people were born with a good sense of direction. [单选题] *A. 听觉B. 方向感(正确答案)C. 辨别力D. 抽象思维5、—When are you going to Hainan Island for a holiday? —______ the morning of 1st May.（）[单选题] *A. InB. AtC. On(正确答案)D. For6、This is _________ my father has taught me—to always face difficulties and hope for the best. [单选题] *A. howB. whichC. that(正确答案)D. what7、We have _______ a double room with a bath for you in the hotel. [单选题] *A. boughtB. reserved(正确答案)C. madeD. taken8、We need two ______ and two bags of ______ for the banana milk shake.（）[单选题]*A. banana; yogurtB. banana; yogurtsC. bananas; yogurt(正确答案)D. bananas; yogurts9、His handwriting is better than _____. [单选题] *A. mine(正确答案)B. myC. ID. me10、Nearly everything they study at school has some practical use in their life, but is that the only reason _____ they go to school? [单选题] *A. why(正确答案)B. whichC. becauseD. what11、77．You can watch TV when you finish________ your homework. [单选题] * A．to doB．doC．to doingD．doing(正确答案)12、The storybook is very ______. I’m very ______ in reading it. （）[单选题] *A. interesting; interested(正确答案)B. interested; interestingC. interested; interestedD. interesting; interesting13、At half past three she went back to the school to pick him up. [单选题] *A. 等他B. 送他(正确答案)C. 抱他D. 接他14、Growing vegetables（）constantly watering. [单选题] *A. neededB. are neededC. were neededD. needs(正确答案)15、_______, Mr. Smith. [单选题] *A. Here your tea isB. Here is your tea(正确答案)C. Here your tea areD. Here are your tea16、33．Will Mary's mother ______ this afternoon? [单选题] * A．goes to see a filmB．go to the filmC．see a film(正确答案)D．goes to the film17、I _______ seeing you soon. [单选题] *A. look afterB. look forC. look atD. look forward to(正确答案)18、It is reported that the fire caused serious（）to that school building. [单选题] *A. damage(正确答案)B. destroyC. harmD.hurt19、Every means _____ but it's not so effective. [单选题] *A. have been triedB. has been tried(正确答案)C. have triedD. has tried20、The bookstore is far away. You’d better _______ the subway. [单选题] *A. sitB. take(正确答案)C. missD. get21、He prefers to use the word “strange”to describe the way（）she walks. [单选题] *A. in which(正确答案)B. by whichC. in thatD. by that22、She was seen _____ that theatre just now. [单选题] *A. enteredB. enterC. to enter(正确答案)D. to be entering23、We _______ play basketball after school. [单选题] *A. were used toB. used to(正确答案)C. use toD. are used to24、—Where did you get the book?—From my friend. I ______ it three days ago. （）[单选题] *A. lentB. borrowed(正确答案)C. keptD. returned25、He often comes to work early and he is _______ late for work. [单选题] *A. usuallyB. never(正确答案)C. oftenD. sometimes26、The little girl held _____ in her hand. [单选题] *A. five breadsB. five piece of breadsC. five piece of breadD. five pieces of bread(正确答案)27、______ in the library. （）[单选题] *A. Don’t smokingB. No smokeC. No smoking(正确答案)D. Doesn’t smoke28、It’s raining outside. Take an _______ with you. [单选题] *A. cashB. life ringC. cameraD. umbrella(正确答案)29、Look at those black clouds! Take ______ umbrella or ______ raincoat with you. （）[单选题] *A. a; anB. an; a(正确答案)C. an; anD. a; a30、--What’s the _______ like today?--Cloudy. [单选题] *A. skyB. airC. landD. weather(正确答案)。

Module 33.1 Dealing with problems (page 30)CCO = Call centre operator C =customerCCO Hello, Penco TelecommunicationsC At last, I was just about to hang up. I’ve been on the phone for ten minutes going through various options… none of which I wanted.CCO I do apologise for the wait, sir. How can I help you?C I’ve been waiting in all day for an engineer to come and repair my line. He was due to come at ten o’clock this morning …it’s now three in the afternoon. I telephoned at twelve o’clock and one of your operators promised to call me back , but she hasn’t. I’ve wasted my day waiting around and worse than that I still can’t receive any calls.CCO I’m very sorry. Can I help you number and I’ll look into it straightway ?C Y es, it’s 01889 245624.CCO OK. One moment –I’m going to see who the engineer is that has been assigned to the job … OK, I have his number. I’m going to put you on hold and try to fid out what’s happened.C Please don’t disappear. As I said, it took me ten minutes to get through in the first place.CCO Don’t worry , I’ll come straight back to you .One moment …Right, I ‘m afraid he has been delayed on another job . He apologises for not calling you sooner. He normally works until 5pm but he’s offered to work later this evening to fit in your job. He can be there by 6pm. Would that be convenient?C No, it would not. I’m going out to the cinema this evening.CCO I quite understand. In that case, I ‘m going to have to reschedule him for another day. Can you tell me when would be convenient?C well, first thing tomorrow morning, but …CCO I’ll see what I can do. Please just bear with me for a moment while I speak to him again … right that’s arranged for tomorrow morning at nine .C That’s all very well, but what am I supposed to do in the meantime?CCO Do you have a mobile phone, sir?C Y es.CCO What I can do is to divert any calls coming into your office number on to your mobile phone until your line is repaired. Would that be acceptable to you?C I suppose so. When can you do that?CCO If you’d like to tell me your mobile number. I can get that activated immediately.C OK, the number is …3.2 Exam spotlight, Exam practice (page 35)I image most of you are here today because you want to find out more about the job ofa coach. Some of you will skeptical about its benefits, others will have already stared making a career out of coaching.I myself have been coach since the late 90s, but our academy was set up morerecently in 2004 in response to a demand for more formal training in the filed. We are a private institution and don’t rely on any government funding. Our aim was to try to professionalise an industry which until then had been, in this country at any rate, rather disorganized and unregulated. We now have over 450 members and run twelve courses a year in various types of coaching. These rang from day seminars for people who are already practising as coaches to four-week course for the beginner.So what is a coach exactly? Well, there are many different types of coach offering help in many different aspects of business and parent coaching and work-life balance coaching. But the basic principles remain the same whatever the filed: using simple psychology and simple direction to help people to believe in themselves and to achieve their goals.The great thing about coaching is that not only do they help you to indentify your goals and the obstacles to achieving them, but they always help the client to look forward. This is very unlike traditional counseling, which tends to focus more on past events and mistakes and helping the person to get over the before they can move on.I’m going to show you a short film of a coaching session in a moment, but before I do, I will just mention something about the rewards of the job, and the qualification and resources that you need for it because these are questions that will be concerning many of you.The rewards: well, job satisfaction is, of course, very high, I mean, how often do you come home from work and are able to say, ‘wow, I really made a difference to someone’s life today’? As to financial rewards, sessions with coaches usually start at about￡70 per hour but experienced coaches can earn anything up to ￡400 per hour. As to qualifications, you will need to follow an accredited coaching course, such as the ones we run here at the academy, and also you will need considerable experience in the filed that you are coaching in. If you don’t have this background it will be difficult for the client to have confidence in you.What else do you need to set up as a coach? Most coaching is done at the client’s office or home, but some coaches also see people at their own homes. In fact there’s no need always to meet face-to-face. I know of several coaches who conduct sessions by phone or online, even sometimes by text message …Module 44.1 Sales techniques (page 37)Sarah We make financial software for medium-sized companies. Competition is strong-not necessarily price competition, because in our sector, quality , reliability and service are far more important factors. We spend a lot of time getting to know eachprospect’s individual needs: their business process , their strategic aims, and um …also the issues and constraints they face. The idea work with then and help them find the best solution for their business. Working this way, there are times when I have to freely admit to people that our products may not be best suited to their particular needs ,but to be honest I’d much prefer to be doing that than using some hard-sell technique to push something I don’t really believe in myself, you how …Presenter Thank you, Sarah. Now, Dale Freidman, I know you have a very different approach …Dale I would say so, yes. In my line of business, it’s all about perceived benefits- there are some tangible ones like, for example, use of natural ingredients in our deodorants, but everyone in the industry copies ideas, so it’s difficult to sustain any kind of technical competitive advantage for long. So , I use a lot of anecdotes when I sell; I tell stories, get people laughing. My approach is direct – I guess some might say pushy, but I get results. I deal only with the decision maker, who’s generally b buyer for a chain of stores. Y ou’d be amazed how much time people waste talking to the wrong guy. I always start by presenting them with the most expensive options, because this increase our average sales, and as soon as I get a buying signal from them –it could be anything, you know, just a question like ‘what’s your most popular product?’–I move in and close the sale by discussing quantities required, special delivery arrangements, favourable payment terms, things that make them feel they’re getting added value …4.2 A sales forecast (page 42)Anke Reigl Is everyone ready? Good, then I’ll begin. OK …Well, based on average growth in sales over the last two years and given the relatively stable state of the marker at the moment as far as increase in the first quarter, about 2 to 3%. We expect this to rise to between 7 and 10% in the second and third quarters, after the launch of the new slow-release version of the drug. Marketing tells me _ thanks, Werner for your help with this …W erner Y ou’re welcome.Anke Reigl … that demand for this version is strong and should be reflected in sales more or less immediately. So that’s the basic picture. There are just a couple of monthly variations to this trend which I’ll explain now.If you look at the graph, you’ll see that in march last year sales went up quite sharply and that Bayer had distribution problems and weren’t able to take advantage of the situation. I think it’s worth nothing that disruptions in the supply chain can affect anyone and it really does pay for us to hold a reasonable amount of stock in reserve for events like these.As you know, sales generally decline in April and May –it’s just a seasonal factor -but as I already mentioned, the launch of the new version this year is expected to boost them considerably, especially in April directly after the campaign. They’ll drop back a little after that, but in July we’ll have the usual early summer phenomenon when distributors …。