HiPath4000 Attendant Console AC-Win XP
Service Manual
Contents Contents
1 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 New Functionality in AC-Win XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-
2 1.2 Minimum Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 1.
3 Software Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 1.
4 The AC-Win XP Release Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1.4.1 Software Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
1.4.2 Hardware Components (Parts List). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
1.4.3 Keyboard Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
1.4.4 Handset and Handset Cradle (headset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
1.4.4.1 Headset with SET 400 telephone handset (old). . . . . . . . . . . . . . . . . . . . . . . 1-8
1.4.5 AC Voice Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
1.4.5.1 "Older" AC-Voice Cable Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.4.5.2 "New" AC-Voice Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.4.6 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10 1.5 Available Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12 1.6 User and Administrator manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
1.7 Additional documents on the CD ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
2 Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 2.1 The UP0E/PCI plug-in card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
2.2 Up0/E Card Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
3 Configuration in Hicom 300 E/HiPath 4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
4 Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
5 Trouble Report and Error Correction Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 5.1 Trouble Reports in the ICTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
5.1.1 Preliminary On-Site Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
5.1.2 Diagnostic data to be submitted for every TR. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2 5.2 PRB Pre-Revision Bug Fix Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
5.2.1 PRB Correction Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
5.2.2 Corrections as Patches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
5.2.3 KMOSS (Knowledge Management for Operational Support and Service) . . . . . . .5-4
6 Technical Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 6.1 Upgrade to AC-Win XP (update) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 6.2 Reinstallation of AC-Win XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 6.3 Uninstallation of AC-Win XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 6.4 Compatibility with DS-Win . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 A31003-G4000-X434-2-7620, November 2004
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AC-Win XP,Service Manual 6.5 Compatibility with BLF-Win. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
6.6 Compatibility with ASC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-37 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1 Connectivity Overview of UP0/E Card to SLMO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.2 Connectivity Overview of UP0/E Card to SLMQ via UCON . . . . . . . . . . . . . . . . . . . . . 7-2
7.3 “Long” AC Card - View From Above. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.4 “Short” AC Card - View From Above. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.5 Dimensions - “Short” AC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.6 English Keyboard Template 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
7.7 English Keyboard Template 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
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General information 1General information
AC-Win XP is the first product for which both Hicom 300 E/HiPath 4000 enhanced attendant console types (AC-Win 5.0 and AC-Win MQ 3.0) were put on one product CD ROM. During installation, you can decide which AC-Win type should be installed (see figure).
Both enhanced attendant console types (AC-Win 5.0 and AC-Win MQ 3.0) run exclusively on the Microsoft Win-dows XP? Professional operating system.
AC-Win 5.0 supports the following communication platforms:
●
HICOM 300 E V2.0●
HICOM 300 E V3.0●
HICOM 300 E V3.1●
HICOM 300 H V1.0●HiPath 4000 V1.0
AC-Win MQ 3.0 supports the following communication platforms:
●
HICOM 300 E V3.1●
HICOM 300 H V1.0 (UK only)●HiPath 4000 V1.0
AC-Win XP’s telephone book application DS-Win 3.0 is not included in the AC-Win program package and must therefore be ordered separately.
NOTE: Up-to-date information on the currently released correction version from AC-Win XP can also be found in the readme.txt
file on the installation CD ROM.
General information
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AC-Win XP,Service Manual New Functionality in AC-Win XP 1.1New Functionality in AC-Win XP
All existing AC-Win variants are so-called "stimulus terminals" of Hicom 300E/HiPath 4000 switching technology. All switching features are provided by the switching platform on which AC-Win is operating and not by AC-Win 4.0 itself.
In addition, AC-Win also offers some "local" features:
●
A call journal, ●
A redial list, ●
A TAPI dialing function, ●An OLE interface and lots more
There is no description of features in AC-Win XP with AC-Win 5.0 and AC-Win MQ 3.0 as opposed to the existing Windows 2000-based AC4 variants AC-Win 4.0 and AC-Win MQ 2.0.
Only the color settings are adjusted in the Windows XP operating system. The driver generated for Windows 2000 can also be used for the AC-Win PCI plug-in card under Windows XP .
1.2
Minimum Hardware Requirements –
PC with Windows XP? installed and at least 800 MHz and 128 Mb RAM.–
Graphic resolution of at least 1024x1240 pixels.–
Sound Card with active speakers or Multimedia Keyboard.–
Microsoft-compatible mouse.–
CD ROM or DVD drive.–
Hard disk memory > 4 GByte (at least 20% memory free).–18" monitor (21" monitor recommended).
For simultaneous use of DS-Win and/or other additional applications, a PC with corresponding capabilities should be used (see FSC . . . Fujitsu Siemens Computers).
1.3Software Requirements
The software package AC-Win XP runs exclusively on the Microsoft Windows XP? Professional operating system (including Service Pack 1). This means that AC-Win XP is not released for Windows 95?, Windows 98?, Windows ME?, Windows NT 4.0?, Windows 2000?, Windows 2000? Server, Windows 2003? Server etc.
The AC-Win types for older operating systems include:
●
AC-Win 3.0 and AC-Win MQ 1.0 for Windows NT 4.0?●AC-Win 4.0 and AC-Win MQ 2.0 for Windows 2000?
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General information
The AC-Win XP Release Package
1.4The AC-Win XP Release Package
AC-Win XP consists of a software CD ROM (part number: P30152-P1110-C1) and a hardware activation package (part number: S30122-H5308-X).
The attendant console PC required for AC-Win XP is not a direct component of the AC-Win XP package and must be ordered separately from FSC (Fujitsu Siemens Computers):
See https://www.doczj.com/doc/9114313208.html, under Top SAG -> Sales Packages for ICN -> AC-Win
The following PC is currently on offer under …Rechnerbeschreibung“ (Computer Description)
:
General information
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AC-Win XP,Service Manual
The AC-Win XP Release Package
General information
The AC-Win XP Release Package
1.4.1Software Components
The following directories can be found on the AC-Win XP product CD ROM:
●\AC Card Driver: Driver for the AC-Win PCI plug-in card
●\Manuals5.0: All manuals for AC-Win 5.0
●\ManualsMQ30: All manuals for AC-Win MQ 3.0
●\Program Files: The AC-Win XP installation files
After installing the hard disk of the AC-Win PC, the following directories are generated:
●\ACDiag Diagnose Tool (Tracer) for AC-Win
●\Bin The AC-Win program files
●\Data Default configuration files for AC-Win (for example, color settings, ring tones, etc.)
●\Documents All manuals of the installed AC-Win types
●\Language Installed language packages (user interfaces, online help)
●\Log Log files generated by AC4-Diag, notebook and Redial
●\T emplate Directory of all possible AC-Win windows
●\Workspace Default and user-specific Workspace files
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General information
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AC-Win XP,Service Manual The AC-Win XP Release Package 1.4.2
Hardware Components (Parts List)
General information
The AC-Win XP Release Package
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General information
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AC-Win XP,Service Manual The AC-Win XP Release Package 1.4.3
Keyboard T emplates There are two keyboard templates for the AC-Win MQ 3.0 (not for AC-Win 5.0) with the part numbers:
–
V32905-A11-X190–V32905-A11-X191These keyboard templates are currently only available in English .
Note : Not all current keyboard types have room for these templates. It is therefore recommended to use the KBPC M1multimedia keyboard provided for AC-Win (see https://www.doczj.com/doc/9114313208.html, under Top SAG -> Sales Packages for ICN -> AC-Win).
1.4.4Handset and Handset Cradle (headset)
There are two handsets (telephone receivers) with accompanying cradles in use for AC Win:
1.4.4.1
Headset with SET 400 telephone handset (old)Most existing AC-Win configurations (AC-Win 1.0, AC-Win 2.0, AC-Win 3.0) have the older headset consisting of –
SET400 handset C39363-A7007-B10–
Cradle for SET400 handset C39363-A7007-A4–Connection cable for SET 400 cradle S30267-Z197-A26-*
Headset with OptiSet telephone headset (new)
For new orders, only one headset with one OptiSet handset is now supplied:
–
OptiSet handset (with Siemens Logo)S30122-X7310-X –
OptiSet handset (without Siemens Logo)S30122-X7310-X100 (Telekom variant)–
Cradle for OptiSet handset C39363-A7007-A5–Connection cable for OptiSet cradle S30267-Z369-A26-*
IMPORTANT : To operate the OptiSet handset on AC-Win, the pins for the microphone (pins 1 and 4) on the con-nection cable to the handset cradle had to be interchanged.
Therefore, a SET 400 handset cannot be operated on a cradle for the OptiSet handset and vice versa (see also Serviceinfo INF-03-000119).
General information
The AC-Win XP Release Package
1.4.5AC Voice Cables
As in the previous version, the automatic voice announcement application AC-Voice 3.0 can be used for AC-Win 5.0.
Note: AC-Voice 3.0 does not work on AC-Win MQ 3.0. At present, there is no voice announcement application for AC-Win (MQ) 3.0.
A special AC-Voice cable is required for operating AC-Voice 3.0 on AC-Win 5.0. This cable connects the analog voice input (LINE IN) of the AC-Win 4.0 card with the loudspeaker output of the sound card on the PC. In this way, the voice file (*.wav) played by AC-Voice 3.0 can be directly fed via the sound card into the headset channel of the AC-Win card.
At present, there are two types of AC-Voice cables in use:
1.4.5.1"Older" AC-Voice Cable Kit
The original (2 meter long) AC-Voice cable kit S30122-H5308-X consisted of
–S30267-Z312-A2cable with stereo jack and DIN plug
–S30267-Z318-A20cable with DIN coupler and Western plug
This cable was replaced by a new one (in 2002):
1.4.5.2"New" AC-Voice Cable
The new (50 cm) AC-Voice cable S30267-Z364-A5 no longer has a DIN plug/coupler. Instead it has a stereo jack (sound card) connected to a 4-pin Western plug via a 50 cm cable (LINE IN on the AC card) and also (branch) to a stereo coupler via a second 15 cm cable (for connecting active loudspeakers).
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General information
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AC-Win XP,Service Manual The AC-Win XP Release Package 1.4.6Part Numbers
The following new order items were introduced for Hicom 300H (AZA171/173/165):LM/PHW: L30220-Z600-A171
ITEM no.: AZA171
AC-Win XP
(AC-WIN 5 / MQ 3)
consisting of:
1 P30152-P1110-C1 CD AC-Win XP including documentation 1 P30152-P1111-B1 CD AC-Win V5.1 including documentation (Telekom) Countries: Telekom
LM/PHW: L30220-Z600-A173
ITEM no.: AZA173
Upgrade from AC-Win 3.0/4.0 or MQ to AC-Win XP
consisting of:1 P30152-P1110-C1 CD AC-Win XP including documentation
1 P30152-P1111-B1 CD AC-Win V5.1 including documentation (Telekom)LM/PHW: L30220-Z600-A165
ITEM no.: AZA165
Connection package for enhanced attendant console
- UP0E card including accessories
consisting of:
1 S30807-H5492-X UP0E card including accessories
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General information
The AC-Win XP Release Package
The following new order items were introduced for HiPath 4000 (AYA197/204/165, AYK197):LM/PHW: L30220-Y600-A197
ITEM no: A Y A197
AC-Win XP (AC-WIN 5 / MQ 3)
consisting of:
1 P30152-P1110-C1 CD AC-Win XP including documentation 1 P30152-P1111-B1 CD AC-Win V5.1 including documentation (Telekom) Countries: T elekom
LM/PHW: L30220-Y600-K197ITEM no: A YK197
AC-Win XP (AC-Win 5/MQ 3)
Provision of material consisting of:
1 S30807-H5492-X AC-WIN XP (AC-WIN 5/MQ3)
1 S30807-H5492-X1 AC-WIN XP Telekom LM/PHW: L30220-Y600-A204
ITEM no: A Y A204
Upgrade from AC-Win 3.0/4.0 or MQ to AC-Win XP
consisting of:
1 P30152-P1111-B1 CD AC-Win V5.1 including documentation (Telekom)
1 P30152-P1110-C1 CD AC-Win XP including documentation LM/PHW: L30220-Y600-A165 ITEM no: A Y A165Connection package for enhanced attendant console (GER/IM)
UP0E card
consisting of:
1 S30807-H5492-X UP0E PCI card including accessories
General information
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AC-Win XP,Service Manual Available Languages 1.5
Available Languages The following languages can be installed for every AC-Win type during installation of AC-Win XP:
●
German ●
English ●
French ●
Spanish ●
Portuguese ●
Dutch ●
Danish ●
Finnish ●
Italian ●
Hungarian ●
Czech ●
Brazilian ●
Canadian French ●
Brazilian Portuguese ●Korean Users can toggle the interface between the installed languages.
1.6User and Administrator manuals
All User and Administrator manuals (see section 3.2) are provided in PDF format on the AC-Win XP CD ROM as soon as they are released.
For more information on this, see the CD ROM directory:
…\AC-Win\AC-Win XP\Install\AcwXPv001\Manuals5.0
…\AC-Win\AC-Win XP\Install\AcwXPv001\ManualsMQ30
All manuals in the Central European language variants
●
German ●
English ●
French ●
Spanish ●
Portuguese ●
Italian ●Dutch
are also available in electronic format (electronic documentation) on the Siemens Documentation Center server (see https://netinfo2.icn.siemens.de/edoku3/search_de.htm )
General information
User and Administrator manuals All AC-Win XP manuals in the Central European language variants can also be ordered separately under the fol-lowing part numbers via PRISMA:
AC-Win 5.0 User Manual
●A31003-G4000-B200-1-19 German
●A31003-G4000-B200-1-7619 English
●A31003-G4000-B200-1-7719 French
●A31003-G4000-B200-1-7819 Spanish
●A31003-G4000-B200-1-7919 Portuguese
●A31003-G4000-B200-1-7219 Italian
●A31003-G4000-B200-1-5419 Dutch
AC-Win 5.0 Administration Manual
●A31003-G4000-B201-1-19 German
●A31003-G4000-B201-1-7619 English
●A31003-G4000-B201-1-7719 French
●A31003-G4000-B201-1-7819 Spanish
●A31003-G4000-B201-1-7919 Portuguese
●A31003-G4000-B201-1-7219 Italian
●A31003-G4000-B201-1-5419 Dutch
AC-Win MQ 3.0 User Manual
●A31003-G4000-B300-1-19 German
●A31003-G4000-B300-1-7619 English
●A31003-G4000-B300-1-7719 French
●A31003-G4000-B300-1-7819 Spanish
●A31003-G4000-B300-1-7919 Portuguese
●A31003-G4000-B300-1-7219 Italian
●A31003-G4000-B300-1-5419 Dutch
AC-Win MQ 3.0 Administration Manual
●A31003-G4000-B301-1-19 German
●A31003-G4000-B301-1-7619 English
●A31003-G4000-B301-1-7719 French
●A31003-G4000-B301-1-7819 Spanish
●A31003-G4000-B301-1-7919 Portuguese
●A31003-G4000-B301-1-7219 Italian
●A31003-G4000-B301-1-5419 Dutch
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General information
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1-14
AC-Win XP,Service Manual Additional documents on the CD ROM 1.7
Additional documents on the CD ROM The following manuals can also be found on the CD ROM:●Description of the OLE V2.0 Interface with sample programs under …\AC-Win\AC-Win XP\Install\AcwXPv001\Manuals5.0\COM-Interface
●
Description of the Registration Database parameters under …\AC-Win\AC-Win XP\Install\AcwXPv0\Manuals5.0
…\AC-Win\AC-Win XP\Install\AcwXPv001\ManualsMQ30
●The AC-Voice 3.0 User Manual under
…\AC-Win\AC-Win XP\Install\AcwXPv001\Manuals5.0●The Service Manual (this document) under
…\AC-Win\AC-Win XP\Install\AcwXPv001\Manuals5.0
Hardware Installation
2Hardware Installation
IMPORTANT: Please note the minimum requirements on the PC listed in Section 1.2.
Hardware Installation
Remove the network plug before installing the UP0/E card in the PC as a safety precaution.
1.Install the AC-Win card in a free PCI slot on the PC.
2.Connect the AC-Win card to the Hicom 300 H or HiPath 4000 communication platform (SYS slot) using
the cable supplied. The UP0/E card has a total of 4 external connection options in the following order:
–SYS (System) UP0/E interface to Hicom
–HA (Handrest) connection for handset cradle, where the handset or headset is plugged into the cradle
–OUT (Tape out) analog connection for an optional tape recorder for recording calls
–IN (T ape in) analog connection for an optional announcement device (for example, sound card with AC-Voice application)
3.Connect the handset to the AC card (HA slot)
4.Install the Windows XP driver.
–NOTE: Please install the driver precisely as described below. Other methods do not work.
–Once the AC-Win card has been installed, the following message appears on initial start-up of the PC: "New Hardware found (Multimedia controller)". The Hardware Wizard starts searching for new
hardware.
–Cancel this search with "Cancel".
–Using Windows Explorer, for example, start the program "InstallACCard.exe" which is located on the AC-Win XP installation CD ROM (see directory "...\AC card Driver\install").
–The message "Installing Driver" appears.
–Once this message box closes, the driver is correctly installed.
5.Reboot the PC.
–Check whether the orange LED on the back of the UP0/E card is flashing. This indicates that the UP0/E card is operational.
–The red LED should never be illuminated during operation. If it is illuminated, there is a problem with the hardware or firmware. The UP0/E card can however continue to work. The problem
should be investigated.
The PC does not require any further configurations or hardware settings.
For information on installing the AC-Win XP application software, see Section 4.
NOTE: Please observe any notes in the "Readme.txt" file, which is located on the AC-Win installation CD ROM ( ...\Program Files\ACWinxxx ).
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Hardware Installation
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AC-Win XP,Service Manual
The UP0E/PCI plug-in card
2.1
The UP0E/PCI plug-in card At present, two different AC-Win cards are used:●Older long AC-Win card
Dimensions: length 312 mm x width 106.68 mm
Part number: S30807-Q5474-X-1... up to ...10, and ...K1, K2
●Newer short AC-Win card (first series release in November 2002)
Dimensions: length 176.63 mm x width 106.68 mm
Part number: S30807-Q5474-X-1... up to ...xx , current issue: (16)
There is a specially tailored firmware for AC-Win on these AC-Win cards which must be updated from time to time (error correction, OS and PC adjustments).
The current firmware (for both AC card types) is: V30113-H43-D1-001
The firmware is released as PRB (pre-revision bug fix) MSC07348 and is stored in KMOSS under
Enterprise service Knowledgebase -> Clients & Devices -> Attendant -> AC-Win -> Unassigned to Versions -> V30113-H43-D1-001 -> MSC07347
Ranges :
The SLMO Board is connected if the range between PC and HICOM/HiPath is up to 1 km .
For ranges up to 8 km , PC and HICOM/HiPath must be connected to the SLMO Board with a UCON adapter.
A31003-G4000-X434-2-7620, November 2004
AC-Win XP, Service Manual
2-3
Hardware Installation
Up0/E Card Interfaces
2.2Up0/E Card Interfaces
The Up0/E card (board name ACCRD; Q5474) has four external interfaces, which are described in the following.SYS The system interface (8-pin Western) signifies the UP0/E interface with Hicom 300 E/HiPath 4000 and has the facility for connecting an external alarm (acoustic or optic).
Pin 1 External Alarm (floating relay contact)
Pin 2 Unassigned
Pin 3 Unassigned
Pin 4 a-wire for UP0/E Interface
Pin 5 b-wire for UP0/E Interface
Pin 6 Unassigned
Pin 7 Unassigned
Pin 8 External Alarm (floating relay contact)HA
The handset interface (8-pin Western) for connecting the handset cradle of AC Win XP .
Pin 1 Handset Cradle Handset Plug 1 - Pin 4 (handset microphone)
Pin 2 Handset Cradle Handset Plug 1 - Pin 3 (handset loudspeaker)
Pin 3 Handset Cradle Handset Plug 1 - Pin 2 (handset loudspeaker)
Pin 4 Handset Cradle Handset Plug 1 - Pin 1 (handset microphone)
Pin 5 Handset Cradle Handset Plug 2 - Pin 4 (handset microphone)
Pin 6 Handset Cradle Handset Plug 2 - Pin 3 (handset loudspeaker)
Pin 7 Handset Cradle Handset Plug 2 - Pin 2 (handset loudspeaker)
Pin 8 Handset Cradle Handset Plug 2 - Pin 1 (handset microphone)
OUT
The Tape Out Interface (4-pin Western) signifies the outgoing tape interface which enables all analog
voice signals from the attendant as well as from the caller to be recorded.
Pin 1 Switch for External T ape (floating relay contact)
Pin 2 a-wire Analog Voice Signal
Pin 3 b-wire Analog Voice Signal
Pin 4 Switch for External T ape (floating relay contact)
Remark : For reasons of compatibility to AC2 (AC2 Box), an adapter cable (S30267-Z313-A2) with
4-pin Western and DIN jack can be used.
IN
The Tape In Interface (4-pin Western) refers to the incoming tape interface, which facilitates the feed
in of analog voice signals in the voice channel at all times. This interface is used for the AC-Voice
feature.
Pin 1 Ground 0V
Pin 2 a-wire Analog Voice Signal
Pin 3 b-wire Analog Voice Signal
Pin 4 Ground 0V
Remark : For reasons of compatibility with AC2 (AC2 Box), an adapter cable (S30267-Z312-A2) with
4-pin Western and DIN jack can be used.