职场英语·https://www.doczj.com/doc/9011744881.html,/17164/more/17170/more17170.htm
电子邮件
Attachment 附件
Junk mail 垃圾邮件
CC- Carbon Copy 抄送
BCC- Blind Carbon Copy 暗抄送
I want to set up an -mail account.
我想申请个电子邮件帐户。
What’s wrong with my e-mail? It can’t get through.
出什么问题了？我的邮件怎么发不出去了？
Could you please check the e-mail for me?
能帮我查收一下邮件么？
The e-mail you sent yesterday was returned as undeliverable. Maybe you should check the address.
你昨天发的邮件被退回来了。你是不是应当查查地址是否正确。
找份好工作的秘诀
找工作难，找份满意的好工作更难。你有没有纳闷过：为什么有些人就能找到好工作，而自己就不行呢？其实这个道理也不难。下面我们就一起来看一看找份好工作的秘诀。
Firstly, to renew your knowledge structure as soon as possible. The main differences between those educated people and those uneducated people are the WAY of THINKING and the self-educating skill. Meanwhile, the Internet gives everybody an unprecedented chance to search all the resource you need.
Please NOTICE the language and computer skills are only the 2 basic tools in a successful career although those 2 skills also need to be improved practically. If you just count on them, you have to face the boring work day after day.
Of course, I can't give you the details about what kind of knowledge you might need because different people have different interests in their careers and I don't want to mislead you. To me, Management, Economy, Finance, Politics, Military, History, Sports and arts. However, you may have your choices.
Secondly, the more important aspect is your OVERALL ABILITY. That means what kind of person will be welcomed by the society.
Here are the eleven aspects of the overall ability required for a manager position:
1. Work experience related to management
2. Potential for growth
3. Ability to work with others, (Superiors, peer, and subordinates)
4. Competence in area of responsibility or specialization (technical/organizational skills, attention to detail, ability to complete assignments)
5. Personal initiative, motivation
6. Integrity
7. Analytical ability
8. Facility with English
9. Written communication skills
10. Oral communication skills
11. Potential for success as an effective and inspiring upper-level manager
Hope the information can be helpful to you.
职场新人自我介绍
自我介绍是社会交往中常见的礼仪活动之一，当刚刚走上某一工作岗位时，能够立刻认识和结交新的同事、朋友，是我们适应该工作环境的重要一步。
W: Hello, Let me introduce myself. My name is Wang Jufeng.
你好，让我自我介绍一下。我叫王巨峰。
S: Pleased to meet you. I'm Geoff Snowdon. I haven't seen you around before.
很高兴认识你，我叫吉奥夫·斯诺登。我过去没有见过你呀。
W: No. I've just started work for IBM. I'm in the Sales Department.
对。我刚来IBM工作，在销售部。
S: What do you do there?
你在那做什么工作？
W: Oh, I'm on the market research side. And you?
哦，我是搞市场调研的。你呢？
S: Well, I've been with IBM for years. I'm Mr. Field's Personal Assistant. He is the After Sale Service Director.
哦，我已经在IBM工作好几年了。我是菲尔德先生的个人助理。他是售后服务部主任。
W: Ah, I haven't met him. Is he at the party here?
啊，我还不认识他。他来参加这次聚会了吗？
S: Yes, that's him. Let me introduce you.
来了，他就在那，让我为你介绍一下。
加班
I’ve worked a great deal of overtime this month.
这个月我加了很多的班。
I can get a two-day off, for I was working overtime last weekend.
我可以有两天的倒休，因为我上周末加班了。
轻松一刻
The reason to stay at work all night
Go into the other gender’s bathroom without fear of being caught.
进入异性的洗手间再也不用担惊受怕啦。
Finally, a chance to live out a dream and pretend to be the boss.
终于可以实现自己的梦想，有了假装老板的机会。
面试容易忽略的细节
找工作的人常为面试烦扰。过于紧张会让您忽略到一些细节问题，而这些细节问题有可能非常重要。Looking for jobs is a painful thing, but nearly every one must do it at least once a lifetime. Anyway, there are some points a person must remember to succeed in having an interview.
To begin with, it is not a good idea to be late. People don’t think very highly of the one who arrives twenty minutes late, or explaining that he couldn’t find the street and that his watch was slow. The wise one studies the place the day before, or make sure that he can find the street, the building, the right floor, and the office; at the same time, he looks around to examine what the employees are wearing and how they work. Next day he arrives early. It does not matter if someone recognizes him and mentions his first visit to her boss. On the contrary, the eager fellow can only be regarded as smart, thoughtful, and well organized - three points in his favor before he has said a word.
Then, appearance. It is most important for one to be dressed properly and to look alive- pleasant, interested. It is also very important to look at people in the eyes because this "eye contact’ can strongly suggest that one is honest and open-minded. A few other points are regularly mentioned by the gum or smoke during an interview; they should not sit down before being invited to do so. It is even worse to examine the objects on the desk while the manager is answering the telephone, to listen to the conversation - and perhaps offer a comment afterwards. This is definitely not the time to joke, or to interrupt the interviewer in mid-sentence.
面试对策：工作习惯与方式
工作习惯与方式方面的问题也是面试中常常会问到的，比如问你能否在压力下工作、能否接受加班等等。对于这类问题的回答，下面给大家提供一些tips。
1. If I spoke with your previous boss, what would he say are your greatest strengths and weaknesses?
对策：Emphasize your skills, and don't be overly negative about your weaknesses. It's always safer to identify a lack of a skill as an area for improvement rather than a shortcoming.
2. Can you work under pressures, deadlines, etc.?
对策：Yes, it's a way of life in business. Be sure to cite examples of your success.
3. How have you changed the nature of your job?
对策：Explain how you have improved the efficiency, productivity, and the like.
4. Do you prefer staff or line work? Why?
对策：It depends on the job and its challenges.
5. In your present position, what problems have you identified that had previously been overlooked?
对策：Keep it brief and don't brag.
6. Do you feel you might be better off in a different size company? Different type company?
对策：It depends on the job -- elaborate slightly.
7. How do you resolve conflict on a project team?
对策：Explain that communication is important, and that you would first you discuss the issues privately.
8. What was the most difficult decision you ever had to make?
对策：Try to relate your response to the prospective employment situation.
加班。一般公司都有相应考勤制度，因此在我们加班的时候不要忘记去打卡去签到或者填表。
Don’t forget to sign your overtime on our roll book.
别忘了在公司考勤表上签上你的加班时间。
It seems that we have to stay and work until we finish the work.
我们估计要等干完活才能走了。
轻松一刻
The reason to stay at work all night
Run up and down the hallways screaming, hoping security will come so you can have someone to talk to.
在大堂里大叫着跑来跑去，希望吧把保安招来，好跟他说说话。
Elevator surfing
电梯冲浪
如何快速适应新工作
No one wants to look silly or do the wrong thing at a new job. It is important to make the right impression- not the wrong one - from the very first day. You will face new people. You will be in a new place. It may be difficult to know what to do. Here are seven tips to help you make it through the first days at a new job:
1. First impressions can last forever. Make sure you make a good one. Before your first day, find out if your new job has a dress code (rules about what you can wear to work). If so, be sure to follow it. No matter what, always be neat and clean. 第一印象很难改变，所以你要留下个好印象。在第一天上班之前，要弄清你的新工作是否有着装规范（即你该穿什么去上班）。如果有，一定按照要求去做。不管是何种要求，永远要保持整洁。
2. Get to work on time. Employers value employees who come to work right on time. Give yourself an extra 15 minutes to make sure you arrive on time. 按时上班。雇主看重那些按时上班的雇员。你应该早出发15分钟，保证能按时到。
3. Pay attention to introductions. One of the first things that your supervisor may do is to introduce you to co-workers. These co-workers will be important to you. They are the ones who will answer your questions when the boss is not around. 注意听介绍。你的上级首先可能做的事情之一是把你介绍给同事。这些同事对你可很重要。当老板不在时，他们可以回答你的问题。
4. Ask plenty of questions. Make sure that your supervisor has told you what is expected of you. If he or she has not told you your job duties, ask for a list. Set daily and weekly goals for yourself. 多问问题。一定要明白上司要求你做的事情，如果他没具体告诉你工作职责，就应索要工作目录，然后每天、每星期给自己定一个工作目标。
5. Do not take too long for lunch. What is the lunch-hour policy at your new job? You can find out from your supervisor or your company's personnel department. For example, do people eat at their desks or does everyone take a full hour outside the workplace？午饭时间不要太长。你的新工作单位对午饭有什么规定？你可以从你的上级或者公司的人事部门那里了解到。譬如，雇员是在自己的写字台就餐，还是有一小时的时间到外边就餐？
6. Do not make personal phone calls. You should never make personal phone calls to your friends and family unless it is an emergency. 不要打私人电话。除非有紧急情况，不要给朋友或家里打私人电话。
7. Never be the first one to leave. Observe how your co-workers behave around quitting time. It does no look good for you to be eager to leave. 绝不要第一个离开办公室。看看你的同事到下班时的举动如何。急于要走是不好的。外企生存十大英语关键词
想在外企有所建树？快来看看外企生存的十大英语关键词吧，知己知彼，才能百战不殆。
1. Performance (n.) 人业绩、表现
His performance this month has been less than satisfactory.
他这个月的业绩不是很令人满意。
2. Performance Evaluation 定期的员工个人评定
The performance evaluation test is a way of seeing how efficient a worker's performance is.
定期的员工个人评定是一种考察员工的工作有多高效的手段。
3. Challenge (v.) 在外企的英文中它不当“挑战”讲而是“谴责、批评、指责”
His poor performance gave rise to a challenge from his boss.
他差劲的表现遭到了老板的批评。
4. Presentation (n.) 做介绍（一般指打投影仪的那种汇报）
His presentation on the Earth Summit proves that we really need to pay more attention to the global environment.
他在地球峰会上的报告证实了我们的确要更加关注全球的环境。
5. Quota (n.) 员工的（一年或半年的）任务量
Have you reached your predicted quota for this quarter?
你达到了本季度预期的任务量了吗？
6. Solid (n.) 可靠的、稳妥的
Their partnership is solid as a rock.
他们的伙伴关系像岩石一样坚不可摧。
7. Complicated (adj.) 复杂的
English grammar is very complicated.
英语语法非常复杂。
8/9. Vacation = Leave 休假(n.)
It is my vacation soon, I think I'll go to Huang Shan to relax.
我马上就要休假了。我想我会去黄山放松一下。
10. Follow up 把某件事情继续负责追究到底
Have you been following up on the news recently?
你有跟踪调查最近的新闻吗？
职场英语·催促他人
俗话说，时间就是金钱，尤其在现在社会，做事情效率是关键。因此在必要的时候，学会如何催促他人又不伤和气还是很重要的哦。
Hurry up. The meeting will be started in a minute.
快点，会议一分钟后就要开始了。
It’s already 11:30. Let’s speed up.
已经11：30了，我们抓紧。
Try to hurry a little bit more. They are all waiting for us.
快点吧，大家都等着我们呢。
Get moving or we won’t be able to finish the work.
快点，不然完不成任务啦。
国际贸易：运输
运输是贸易中的一个大问题。我们来看看海伦和凯文是怎么协定的吧。
Helen: Hello, I'm calling from San Francisco for Kevin Lee.
哈啰，我是旧金山方面的，找李凯文。
Kevin: This is Kevin Lee speaking.
我是李凯文。
Helen: Hi. This is Helen Parker calling.
嗨。我是海伦?派克。
Kevin: Good morning, Helen. What can I do for you?
早安，海伦。有什么我能效劳的吗？
Helen: I'm calling to find out how you would like your order of speakers, by air or by sea?
我想请教你要如何运送你下单的扬声器，空运还是海运?
Kevin: We need part of that order by next week, so we would like to do a partial air shipment.
我们下个星期就要一部分的订货，所以有部份想用空运。
Helen: How much of it do you want shipped by air?
您想要空运多少数量呢?
Kevin: We'd like to ship half the order by air and the rest by sea.
一半用空运，剩下的一半用海运。
Helen: OK. Do you want us to use our freight forwarding agent?
好的。你要用我们公司的货运代理商吗?
Kevin: Actually, we've got a freight forwarder over there--China Consolidated. I'll fax you their contact information.
实际上，我们那边自己有货运公司--中国联合公司。我会把他们的联络资料传真给你。
Helen: All right. We can deliver that half to your agent tomorrow morning.
好的。我们明早可以出一半的货给你们的代理商。
Kevin: That would be great.
那太好了。
Helen: I'm not sure what the shipping schedule will be for the sea freight.
我不确定海运的时间表。
Kevin: No hurry. We're not in a big rush for the second half of the order.
不急。另一半的订单我们不是很急。
Helen: All right. I'll let you know the shipping details later and I'll send you the shipping documents by DHL as soon as I get them.
好的。我稍后再通知你送货细节，我一拿到出货文件就马上用DHL 快递给你。
Kevin: Very good. We'll be expecting to hear from you. And thanks for calling.
很好。我们等你的消息。谢谢你的来电。
抱怨信函写作：发货延迟
Complaints & Claims（抱怨和索赔信函）的目的是为了获取更好的服务，对已出现的问题求得尽快的、妥善的解决。它通常是买方由于对收到的货物不满而书写，如：货物未按时到达；货物虽抵达，但与订单所载不同；货物有损毁现象；货物数量短缺或多余；货物质量与样品不符；服务不合理以及收费过高等，这些均是抱怨、索赔的正当理由。
书写抱怨、索赔信函时，不妨开门见山提出原先双方同意的条件，然后列举事实以表示有何不满，以及为什么不满，最后提出解决的方法。内容应明确、清楚、有理，语气要简洁、坚决。避免使用愤怒和使对方过于难堪的措辞（除非你所抱怨的问题反复发生，且多次投诉而毫无结果）。
For Delay in Shipment (由于发货延迟而抱怨)
Dear Sirs,
The furniture we ordered from you should have reached us a week ago. The delay in delivery has put us to great inconvenience. It is therefore imperative that you dispatch them immediately. Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.
Please look into the matter as one of urgency and let us have your reply as early as possible.
Yours faithfully
亲爱的先生们：
我方从贵方订购的家具应于一星期前收到。发货的延迟给我方带来了很大的不便。因此，贵方必须立即发货，否则我们将被迫取消订单，到另处订货。
请紧急处理此事，并尽快告知结果。
提醒
在签订合同和商务谈判中，遇到重要的问题，一定要向对方再三强调和提醒，以保证双方贸易的顺利进行。
I must stress that our products should arrived before July 1st.
我必须强调，货物一定要在7月1日之前到达。
I can’t stress enough both sides should abide by the contra ct.
我不得不强调双方都应当遵守合同的约定。
I must call your attention to the deadline of this deal.
我一定要提醒您注意这笔交易的最终期限。
Let me emphasize the essentiality of this order we made.
让我强调一下我们做的这笔订单的重要性。
NO TRICKS：商务谈判中的八字箴言
商业经营中诚信非常重要。中国自古就有“货真价实，童叟无欺”的八字箴言，英文中也有一个八字经典：NO TRICKS。从字面看来，它与中文的意义非常相近。不过“NO TRICKS”并不仅仅代表字面的意思，每一个字母还有更深一层的含义--谈判中的八种能力。
谈判能力在每种谈判中都起到重要作用，无论是商务谈判、外交谈判，还是劳务谈判。在买卖谈判中，双方谈判能力的强弱差异决定了谈判结果的差别。对于谈判中的每一方来说，谈判能力都来源于八个方面，就是NO TRICKS 每个字母所代表的八个单词--need，options，time，relationships，investment，credibility，knowledge，skills。
1. “N”代表需求（need）
对于买卖双方来说，谁的需求更强烈一些？如果买方的需要较多，卖方就拥有相对较强的谈判力。卖方越希望卖出产品，买方就拥有较强的谈判力。
2. “O”代表选择（options）
如果谈判不能最后达成协议，那么双方会有什么选择？如果你可选择的机会越多，对方认为你的产品或服务是唯一的或者没有太多选择余地，你就拥有较强的谈判资本。
3. “T”代表时间（time）
主要是指谈判中可能出现的有时间限制的紧急事件，如果买方受时间的压力，自然会增强卖方的的谈判力。
4. “R”代表关系（relationships）
如果与顾客之间建立强有力的关系，在同潜在顾客谈判时就会拥有关系力。但是，也许有的顾客觉得卖方只是为了推销，因而不愿建立深入的关系。这样。在谈判过程中将会比较吃力。
5. “I”代表投资（investment）
在谈判过程中投入了多少时间和精力？为此投入越多、对达成协议承诺越多的一方往往拥有较少的谈判力。
6. “C”代表可信性（credibility）
如果潜在顾客对产品的可信性也是谈判力的一种，如果推销人员知道你曾经使用过某种产品，而他的产品具有价格和质量等方面的优势时，无疑会增强卖方的可信性，但这一点并不能决定最后是否能成交。
7. “K”代表知识（knowledge）
知识就是力量。如果你充分了解顾客的问题和需求，并预测到你的产品能如何满足顾客的需求，你的知识无疑增强了对顾客的谈判力。反之，如果顾客对产品拥有更多的知识和经验，顾客就有较强的谈判力。
8. “S”代表的是技能（skills）
这可能是增强谈判力最重要的内容了，不过，谈判技巧是综合的学问，需要广博的知识、雄辩的口才、灵敏的思维……
总之，在商业谈判中，应该善于利用“NO TRICKS”中的每种力，当然还要做到NO TRICKS。
合约中“人”的含义
将合约中所牵涉到的特定用语加以定义，是很重要的工作，目的在将语言有限的精确性提升到最高，尽量限制对同一词语作出不同解释的可能性，以避免法律关系的模糊不清引发争议。例如专利权授权契约的当事人对于营业秘密的保护，可能有以下的约定：
The Licensee shall not divulge to any third person any trade secret having to do with the business of the Licensor that shall come to the knowledge of the Licensee by reason of this Agreement, during the term of this Agreement and for three years after the termination of this Agreement.
被授权人于本合约期间及本合约终止后三年内期间，不得将因本合约而得知授权人之营业秘密，泄露给任何其它第三人。
这样的约定看起来已经很完整了，除了Licensee、Licensor 及Agreement这几个大写词通常会在这个条款出现于合约之前，就给予适当的定义以外，还有什么概念需要定义呢？问题就出在于any third person 里面的person 这个概念，究竟范围如何？"自然人"包括在内或许没有问题，但是"法人"属于这里所说的person 吗？或许依照合约上下文可以推知，当事人的意思里person 包括"公司"，那么"合伙组织"算不算是这个条款里要规范的person 呢？为避免这种解释上的困扰，同时也为避免意图违约的当事人玩文字游戏，当事人就会考虑在合约第一条加入以下的定义条款："Person" means－
(i) a natural person & and any corporation or other entity which is given, or is recognized as having, legal personality by the law of any country or territory; or
(ii) any unincorporated association or unincorporated body of persons, whether formed in the United Kingdom or elsewhere, including a partnership, joint venture or consortium.
本合约所称“人”包括：
(i) 自然人、法人、或依照任何国家或领域之法律，享有法人格之主体。
(ii) 在英国或其它地域所组成之非法人组织，例如合伙组织、合资组织、财团组织等等。
individual
如果要特别表示“自然人”（natural person），而排除“法人”的概念，通常会使用individual来代替person 这个字，可以减少疑义。
依照同样的道理，英文合约中常常出现的，还有以下对于“单、复数”及“阴、阳性”名词的范围定义：
"Stock Certificate" includes "stock certificate" and "stock certificates".
"He" includes "he" and "she".
"His" includes "his" and "her".
"Him" includes "him" and "her".
本合约所称“股票”，包括单数与复数。
本合约所称“他”，包括“他”与“她”。
本合约所称“他的”，包括“他的”与“她的”。
本合约所称“他（宾格）”，包括“他（宾格）”与“她（宾格）”。
订货
商务往来中，产品的定购是很多公司的主要业务。那么如何表达我要订货呢。
I’d like to order your products.
我想订你们的产品。
We’re ready to place an order with you.
我们准备从你们那里订货。
Can we make a change on order No.24?
我们想对第24号订单做一下调整，可以吗？
Our order hasn’t arrived yet. Could you please check it for me?
我们的订单还没有到，能帮忙查一下吗？
商务信函中的7个"C"原则
写信的原则（Writing Principles）已从原来的3个"C"（Conciseness, Clearness, Courtesy）发展到目前的7个"C"：Completeness, Clearness, Concreteness, Conciseness, Correctness, Courtesy, Consideration.
对商业信函的"完整"要求
要求书信的"完整"，理由有三：
1．一封完整的书信比一封不完整的书信，有更大的可能性带来预期的效果；
2．一封完整的书信，有助于建立和表达友善关系；
3．一封完整的书信，可以避免由于遗漏重要情况（情报）所导致的诉讼（Lawsuit）；
4．有时，某些不显眼的书信或文件，由于所提供的情况完整而又生动有力（Complete and Effective）而成为极为重要的文件。
一封信写得是否完整，建议用五个"W"来检验，即：
"Who, What, Where, When 及Why (包括How)"
例如在定货的信中，必须明确说明
"需要什么商品"(What you want)
"何时需要" (When you need the goods)
"货物发到何地何人收"(to Whom and Where the goods to be sent)
"如何付款"(How payment will be made)
如对对方的要求做出否定的答复时（如不能报盘，不能理赔等）应说明理由"为什么"(Why)
实例
Dear Sirs,
With reference to your letter of April 9, we are pleased to accept your offer of 100 tons of Copper Wire as per your Offer Sheet No.8/070/02B. Please go ahead and apply for your Export License. As soon as we are informed of the number of the Export License we will open the L/C by cable.
关于你们四月九日函，我们高兴地接受你们第8／070／02B号报盘单所报100吨紫色铜丝。请着手办理申请出口许可证。一经接到出口许可证号码的通知，当即电开信用证。
学会"代理"英语17句
很多外国企业都在中国选择代理商来为他们打开市场、销售货物。那么，要求做某家公司的代理该怎么"开口"呢？我们一起来看看吧！
1、I would like to discuss with you our agency of your electric fans.
我想同贵方商谈你们电风扇的代理问题。
2、I wonder whether your firm is represented in our country.
我不知道贵公司在我国是否有代理。
3、We would be glad if you would consider our application to act as agents for the sale of your product in our country.
如果贵方能考虑我们的申请使我们成为贵公司产品在我国市场的销售代理的话，我们会很高兴的。
4、We are pleased to offer you an exclusive agency for the sale of our products in your country.
我们很乐意指定你们成为我方产品在贵国的独家代理。
5、We are pleased that you are prepared to appoint us as your sole agent for your products.
对贵方有意指定我们成为贵方产品的独家代理，我们感到很高兴。
6、We're favorably impressed by your proposal for sole distribution.
对贵方建议由我方担任独家经销商一事，我们颇感兴趣。
7、Thank you for offering us the sales contract for your products and we appreciate the confidence you have placed in us.
谢谢贵方提出让我们代理你们的产品，我们很感激你们对我们所表示的信心。
8、If you give us the agency, we will spare no effort to further your interests.
如果贵方给予我们代理权，我们将不遗余力为贵方争取利益。
9、As your agents, we'll make greater efforts to push the sale of your products.
作为你们的代理，我们将会更加努力地推销你方产品。
10、We will increase our turnover if you appoint us as your sole agent.
如果你方指定我们作为独家代理，我们将增加我们的销售量。
11、We'd like to sign a sole agency agreement with you on your electric fans for a period of three years.
我们想同你方签订一项为期三年专营电扇的独家代理协议。
12、I think you know already that I want to discuss the representation of your alarm clocks.
想必你已知道，我想和你方商谈闹钟的代理事宜。
13、We usually get a 10% commission of the amount on every deal.
通常我们取得的佣金是每笔成交额的10%。
合作
如何才能积极地表达出想合作的愿望，应当是合作双方的迈出第一步的关键。今天就与大家分享如何表达我想与贵公司合作。
I have a feeling that we’ve got bright futu re for us to cooperate within the field.
我觉得我们在此领域的合作将又非常好的前景。
It’s good for us to be able to work together.
我认为双方合作是很好的事情。
I will assure you of our business.
我将尽全力保证我们的合作。
It looks like we can expend our business with you.
看起来我们可以扩大与贵方的贸易往来。
针对初学者的商务英语
想要了解掌握流利商务英语的关键吗？那就是礼貌而专业！你并不需要非常的流利才能让别人留下非常好的印象。这儿有一些捷径能让初学者变成专家！
Good morning/afternoon/evening
要问候一位朋友，你可以说，"Hi! How are you?" 但在商务场合，问候别人更合适的方式是，"Good morning/Good afternoon/Good evening."同时包括他们的姓名："Good morning, Ms. Smith."
How may I help you?
无论你是在哪个领域，你工作的很大一部分内容会涉及到请求或提供帮助。因此当别人打电话或过来请你帮忙，无论他们是你的客户还是老板，要微笑着回答，"How may I help you?" 或是"What can I do for you?"千万小心不要只是回答一句，"What do you want?"这句话听起来相待的粗鲁，特别是用错了音调的话更可怕（句子末尾的降调会使之听上去非常的不礼貌）。
I'm sorry/I will
当事情发生问题时，任何人都不希望听到的是借口。因此首先要道歉，然后采取行动。如果你回答不出问题或是不能完成某人的请求时，就用"I’m sorry ? 开始。这是避免冲突的最好的方式。例如，说"I’m sorry, I don’t know the answer."但是不要就此停止！接着说出你将要做的内容。"But I will find out." "I'm sorry"表示出你对他们的关心，用"I will"表示你会帮助他们以安慰他们的情绪。
Would you mind?/Could you?/I'd appreciate.
除非你是top dog（老板），你不要让别人觉得你是在发号施令。用疑问句比用陈述句更能表达你的请求。"Would you mind looking at this report?"或是"Could you take a look at this?" 比以下的句子更恰当，"Look at this report."当你礼貌的提出请求时，同事会更乐意答应你！
In my opinion/I'm afraid I don't agree.
在工作中，要讨论新的想法或是项目时，你需要用礼貌的方式来解释你的想法或是表示你不同意。将短语"In my opinion?用在句首来告诉听者你希望获得各种各样的不同意见。如果你不赞同某人，不要说，"That's the dumbest idea I’ve ever heard!" 而说，"I'm afraid I don’t agree."小心选择你的用词还让和你共同协作的人更愿意听你的意见！
批评的艺术
批评的话恐怕没有几个人爱听，万一说的不合适，吵起来也有可能。但是，工作真的做的不好的时候，该批评还是得批评。其实，批评也是门艺术。看看这些常用的批评语句，也许你下次就用上了呢。
Unfortunately, this is not up to standard/not up to par.
很不幸，您的工作不合格/没有达到要求。
Not bad, but there's room for improvement.
不是太糟糕，但是还可以做得更好。
You need to be more focused.
您应该更集中精力。
There were gaps in your report. Please be more thorough.
你的报告有很多漏洞，请写得更完整些。
The boss found careless mistakes in your proposal. Please be more detail-oriented.
老板在你的提议中找出了粗心的错误，请再认真细心点儿。
受了批评可不能大吵大闹，这样你在公司的日子也到头了。比较好的办法是赶快承认错误和改正。
I'm sorry.
我很抱歉。
I was hasty. I jumped the gun.
我太急于求成，开始得太仓促了。
I overlooked some facts. I'll be more thorough.
我忽视了一些事实，我会更全面地看问题的。
当然，如果你真的有自己的道理的话，可以平心静气的和你的上司说明，请他裁决。
拒绝上司
很多人都不懂得如何拒绝上司指派的工作。其实，在合理范围内拒绝附加的工作量，是对自己已有工作质量的保证，老板通常会体谅。因此，当你觉得无法完成工作时，一定要学会拒绝。
I haven’t finished the work you gave me yesterday.
你昨天给我的工作我还没有做完呢。
I’ll have some private things to do. So I can’t accept extra work. I’m so sorry about it.
我有些私人事情需要处理。因此我无法接受超额的工作。非常抱歉。
I’m afraid I have no time to do this.
我恐怕没有时间来做这些事情。
I’m afraid I can’t complete the task by myself. I need more help.
我恐怕一个人完成不了这项任务。我需要更多帮助。
职场处事必备之原则
职场上的同事们都希望能在办公室里获得重视，从而得到提升和加薪。但并不是一味的引人注意就可以获得重视和大家的尊敬，很多时候都要讲究原则。
1. Know what you believe in and stick to it. Nothing loses other's respect quicker than inconsistency.
清楚并坚持自己的想法。左右摇摆会让你在别人心目中的形象大打折扣。
2. Keep your distance. Be friendly but not over-familiar. Don't confide intimate details to your colleagues.
保持距离，友好却不要太亲近，不要向同事袒露太私人的生活细节。
3. Keep your business to yourself. Don't share all your problems. Even if you resolve them you'll have left the impression that you're indecisive or unable to cope with pressure.
自己的事情自己做，不要事无巨细都向同事请教。因为即使你已经解决了问题，你还是会给人优柔寡断或无法面对压力的不良印象。
4. Don't ask anyone to do anything you wouldn't do yourself.
连自己都不想做的事情就不要麻烦别人去做。
5. Communicate-simply and often.
经常与同事进行简单的沟通。
6. Keep your eyes on the objective.
一直盯住你的目标。
7. Don't get drawn into colleagues' personal lives.
不要纠缠于同事的私人生活中。
8. Keep cool. Don't respond instantly or say yes to everything.
保持冷静，对听到的任何事情不要立刻表态。
9. Keep your head. A calm presence is an invaluable asset.
保持理智，镇定是你工作制胜的法宝。
10. Be good at your job. Know that you're good. Self-respect is the key. It'll show up in the way people deal with you.
做好你的工作，相信自己能胜任。自信是关键，这也会影响到人们对你的态度。
11. Accept that you can't please all the people all the time-or even some of the people all of the time.
承认这个事实：你不能总是让所有的人满意，甚至是总让一部分人满意都很难。
日常生活用语之旅游篇
-where is the tourist information center?
旅游信息问讯处在哪里？
-Please show me the way to the museum.
请告诉我去博物馆的路。
-When does the museum open?博物馆几点开啊？
-May I have the free city map?我可以要一张免费城市地图吗？
-I'd like a Germany - speaking guide.
我想要一个会德语的导游。
-How much is admission?入场券多少钱？
-How old is that castle?那座城堡的历史有多久？
-What a beautiful view！
多美丽的景色啊！
-Please tell me about som e interesting places in this town.请告诉我这座城市好玩的地方。
-Please show me the way.请告诉我去的路。
-I'd like a tour by sightseeing bus.我想坐观光旅游大巴旅游。
-What kind of tours are available？
都有哪些旅游路线啊？
-I'm interested in ancient architecyure.我对古代建筑很感兴趣。
-Can wego in?我们能进去看吗？
-Would you mind posing with me?
你愿意和我一起照相吗？
-where is the gift shop?礼品部在哪里？（
美国人嘴边的酷口语－－－值得一学再一秀哦（！）难度级别极初级
thousand times no! 绝对办不到！
Easy does it. 慢慢来。
Don't push me. 别逼我。
Have a good of it.玩的很高兴。
What is the fuss？吵什么？
Still up？还没睡呀？
It doesn't make any differences. 没关系。
Don't let me down. 别让我失望。
God works. 上帝的安排。
Don't take ill of me. 别生我气。
Does it serve your purpose？对你有用吗？
Don't flatter me. 过奖了。
Big mouth! 多嘴驴！
Sure thing! 當然！
I''m going to go. 我這就去。
Never mind. 不要緊。
Can－do. 能人。
Close－up. 特寫鏡頭。
Drop it! 停止！
Bottle it! 閉嘴！
Don''t play possum! 別裝蒜！
There is nobody by that name working here.這裡沒有這個人。Break the rules. ?#96;反規則。
How big of you! 你真棒！
Poor thing! 真可憐！
Nuts! 呸；胡說；混蛋
Make it up! 不记前嫌！
Watch you mouth. 注意言辞。
Any urgent thing？有急事吗？
Don't over do it. 别太过分了。
Can you dig it？你搞明白了吗？
You want a bet？你想打赌吗？
What if I go for you？我替你去怎么样？
Who wants？谁稀罕？
Follow my nose. 凭直觉做某事。
Gild the lily. 画蛇添足。
I'll be seeing you. 再见。
I wonder if you can give me a lift？能让我搭一程吗？
I might hear a pin drop. 非常寂静。
Why are you so sure？怎么这样肯定？
Is that so？是这样吗？
Don't get loaded. 别喝醉了。
Don't get high hat. 别摆架子。
Right over there. 就在那里。
Doggy bag. 打包袋。
That rings a bell. 听起来耳熟。
Sleeping on both ears. 睡的香。
Play hooky. 旷工、旷课。
I am the one wearing pants in the house. 我当家。It's up in the air. 尚未确定。
I am all ears. 我洗耳恭听。
Get cold feet. 害怕做某事。
Good for you! 好得很！
Help me out. 帮帮我。
Let's bag it. 先把它搁一边。
Lose head. 丧失理智。
Talk truly. 有话直说。
He is the pain on neck. 他真让人讨厌。
You bet! 一定，当然！
That is a boy! 太好了，好极了！
It's up to you. 由你决定。
The line is engaged. 占线。
My hands are full right now. 我现在很忙。
Don't make up a story. 不要捏造事实。
Absence makes the heart grow fonder. 小别胜新婚。She make a mess of things. 她把事情搞得一塌糊涂。Get an eyeful. 看个够。
He has a quick eye. 他的眼睛很锐利。
Shoot the breeze. 闲谈。
Tell me when! 随时奉陪！
Let's play it by ear. 让我们随兴所至。
Why so blue？怎么垂头丧气？
What brought you here？什么风把你吹来了？
Chin up. 不气，振作些。
You never know. 世事难料。
High jack! 举起手来（抢劫）！
She'll be along in a few minutes. 他马上会过来。
He is a fast talker. 他是个吹牛大王。
I'll get even with him one day. 我总有一天跟他扯平
She's got quite a wad. 她身怀巨款。
I don't have anywhere to be. 没地方可去。
I'm dying to see you. 我很想见你。
Nothing tricky. 别耍花招。
Price is soaring, if it goes on like this, we shall not be able to keep the pot boiling. 物价直线上升，这样子下去，我们锅里可没什么东西煮饭。
None of you keyhole. 不准偷看。
Come on, be reasonable. 嗨，你怎么不讲道理。
You don't say so. 未必吧，不至于这样吧。
Don't get me wrong. 别误会我。
You don't seem to be quite yourself today. 你今天看起来不大对劲。
Do you have any money on you？你身上带钱了吗？
Dinner is on me. 晚饭我请。
Not precisely! 不见得，不一定！
We have no way out. 我们没办法。
I hate to be late and keep my date waiting. 我不喜欢迟到而让别人久等。
It doesn't take much of you time. 这不花你好多时间。
Not in the long run. 从长远来说不是这样的。
It is of high quality. 它质量上乘。
He pushes his luck. 他太贪心了。
I can't make both ends meet. 我上个月接不到下个月，缺钱。
It can be a killer. 这是个伤脑筋的问题。
You ask for it! 活该！
职场英语口语100句经典 1 Do I have to make a reconfirmation? 我还要再确认吗? 2 Is there any earlier one?还有更早一点的吗? 3 Could you tell me my reservation1 number，please?请你告诉我我的预订号码好吗? 4 Can I get a seat for todays 7：00 a.m. train? 我可以买到今天上午7点的火车座位吗? 5 Could you change my flight date from London to Tokyo? 请你更改一下从伦敦到东京的班机日期好吗? 6 Is there any discount for the USA Railpass? 火车通行证有折扣吗? 7 May I reconfirm my flight? 我可以确认我的班机吗? 8 Are they all non-reserved seats? 他们全部不预订的吗? 9 Do I have to reserve a seat? 我一定要预订座位吗? 10 May I see a timetable?我可以看时刻表吗? 11 How long will I have to wait? 我要等多久呢? 12 Which would you prefer， a smoking seat or a non-smoking seat? 你喜欢哪种，吸烟座还是禁烟座呢? 13 Do you have any other flights? 14 When would you like to leave?
全国职场英语考试大纲（一级） 为适应经济全球化趋势，推进我国对外交流与合作，满足企业、事业单位选拔国际化人才的需求，促进我国职业英语教学水平的提升，特开发职场英语考试。 一、考试目的 本考试是对职场英语应用能力的测试。考试结果可作为用人单位和教育培训机构评价相关人员职场英语能力的参考依据。 二、考试对象 有意提高职场英语应用能力以适应国际化需求的企业、事业单位在职人员、职业技术类院校在校学生以及其他社会人员。 三、考试性质 本考试是职场英语应用能力考试，是一种标准参照性考试，评价被测试者在日常办公、公务旅行、客户服务等典型工作情景下应用英语听、说、读、写、译技能完成工作流程中相关任务的能力。 四、英语语言知识与技能要求 本考试所包含的主要英语语言知识与技能具体要求如下表: 五、职场英语应用能力要求 本考试所要求的主要职场英语应用能力如下表:
六、考试项目 本考试为笔试，包括听力、阅读、翻译与写作四大模块。各个题型、题数、计分和考试时间等如下表： 七、考试组织机构
由常设的“全国国际商务英语考试中心”负责组织考务培训、命题、考试、阅卷和认证工作。由来自相关行业和高校的专家组成专家委员会，指导考试和认证工作。 通过考试中心资质认证的各地高校和培训机构可以申请设立考点。考试中心对各地考点实行年审和动态管理。 八、考试时间 每年六月和十二月的第一个星期日各组织一次考试。 九、考试成绩和认证 考试总分为100 分，成绩60分以上（含60 分）为通过。考试通过者可获得商务部中国国际贸易学会颁发的全国职场英语证书。
全国职场英语考试（一级） China Workplace English Test （Level One） 试卷册 （120分钟） 注意事项 一、请将自己的姓名、准考证号写在答题卡上。试卷册和答题卡均不得带出考场。考试结 束，监考人员收卷后考生才可离开。 二、全部考试时间为120分钟，不得拖延。 三、选择题的答案一定要填涂在答题卡上；翻译（TRANSLATE N部分第二节 （Section B）和写作（WRITING部分的答案要写在答题卡上，凡是写在试卷册上的一律不给分。 四、选择题每题只能选一个答案；如多选，则该题无分。选定答案后，用2B浓度 以上的铅笔在相应字母的中部划一条横线。正确方法如下： [A] [B] [C] m 使用其它符号答题者不给分。划线要有一定粗度，浓度要盖过字母底色。 五、如需改动答案，必须先用橡皮擦净原来选定的答案，然后再按上面的方法重新填涂。
【篇一】关于职场常用英语口语对话 AIt's very nice of you to invite me. 你真是太好了，请我来做客。 BI'm very glad you could come, Mr. Liu. Will you take a seat at the head of the table? It's an informal dinner, please don't stand on ceremony... Mr. Liu, would you like to have some chicken? 刘先生，您能来我很高兴，请上坐。这是一次家常便饭，请大家别客气。刘先生，要吃点鸡肉吗? AThank you. This is my first time to come to a Chinese restaurant. Could you tell me the different features of Chinese food? 谳谢，这是我第一次来中餐馆，请给我讲讲中国菜的不同特色好吗? BGenerally speaking, Cantonese food is a bit light; Shanghai food is rather oily; and Hunan dishes are very spicy, having a strong and hot taste. 一般来讲，广东菜清淡一些;上海菜比较油腻：湖南菜香味浓，辣味很重。 AChinese dishes are exquisitely prepared, delicious, and very palatable. They are very good in colour,flavour,and taste. 中国菜做得很精细，色、香、味俱全。 BMr. liu, would you care for another helping? 刘先生，再来一点吧? ANo more, thank you. I'm quite full. 不啦，谢谢。我已经够饱了。 BDid you enjoy the meal? 您吃得怎么样? AIt's the most delicious dinner I've had for a long time. It's such a rich dinner.
British Rose Market Advertising Manager 广告经理 Ad Copywriter(Direct Mail) 广告文撰写 Market Research Analyst 市场调查分析员Salesperson 销售员 Retail Buyer 零售采购员 Sales Administrator 销售主管 Sales Assistant 销售助理 Marketing and Sales(市场与销售部分) Account Manager 客户经理 Account Representative 客户代表 人 Advertising Assistan 广告助理 Advertising Coordinator 广告协调员 Assistant Account Executive 客户管理助理 Callback Representative 复查代表 Director of Subsidiary Rights 分公司权利总监Insurance Agent 保险代理人 Manufacturer''s Representative 厂家代表Marketing and Sales Director 市场与销售总监Marketing Assistant 市场助理
Marketing Consultant 市场顾问 Marketing Director 市场总监 Marketing Intern 市场实习 Marketing Manager 市场经理 Merchandising Manager 采购经理 Product Developer 产品开发 Purchasing Agent 采购代理 Real Estate Appraiser 房地产评估师 Real Estate Broker 房地产经纪人 Real Estate Manager 房地产经理 Regional Account Manager 地区客户经理 Regional Sales Manager 地区销售经理 Retail Buyer 零售采购员 Sales Administrator 销售主管 Sales Assistant 销售助理 Sales Executive 销售执行者 Sales Manager 销售经理 Sales Representative 销售代表 Salesperson 销售员 Senior Account Manager 高级客户经理 Tele-Interviewer 电话调查员 Telemarketer 电话销售员Telemarketing Director 电话销售总监 Travel Agent 旅行代办员 Vice-President of Marketing 市场副总裁
职场英语口语900 句_2014 最常用的职场英语口语 职场英语口语900 句：关于辞职原因 What position have you held before 你以前担任过什么职务 How many places have you worked altogether 你一共工作了几个地方 What was your reason for leaving 你为什么要离开呢 Do you enjoy your present job 你喜欢目前的工作吗Yes，I find it interesting. 是的，我发现它很有趣味。 What made you decide to change your job 什么原因使你决定换工作 I know from your resume that you are working as an administration assistant in a trading do you plan to change your job 我知道你正在一家贸易公司任职行政助理，为什么你计划转职 Why have you changed you job so frequently 你为什么经常换工作 I am working in a small company where further promotion is am capable of more responsibilies ，so I decided to change my 'd like to find a job which is more challenging. 我在一家小公司工作，所以晋级不大可能。我完全能够承担更多的责任，所以我决定换工作。我希望做一个更有挑战性的工作。 I would like to have a job that is more lively than my present ，I would like to practise my English in my my present employer deals with China trade only ，there isn't much chance to speak English. 因为我希望找到一 份较有活力的工作。此外，我想在工作上多用英语。但我现时的雇主主要发展中 国市场，所以很少会使用英语 Because I am looking for a company that I really want to work for so that I could settle down and make a long-term contribution. 因为我想找到一家理想的公司，使我能安定下来，并做出长远的贡献。 My first job was a well established company where the division of labour is very do not have much chance to enrich my I got an opportunity to really broaden my experience with a new company that was starting up ，
XXXX年全国职业英语技能大赛职场应用 比赛说明及规则 比赛说明： 本部分含两个阶段 第一阶段：在备赛区进行，限时15分钟，两名选手通过沟通和协作完成并提交任务单（Worksheet），并按照比赛要求分别准备第二阶段的比赛内容。 第二阶段：在赛场进行，选手A按要求向评委陈述任务完成情况（限时3分钟），选手B回答评委的现场提问（限时2分钟）。 本部分满分30分。 比赛规则： 1. 选手只能用英语交流（包括读和写），否则将被取消参赛资格； 2. 两名选手之间不得互相展示或交换任何材料，否则将被取消参赛资格； 3. 选手可根据需要在备赛纸上书写内容，汇报或回答问题时可携带此材料，但不得携带除此以外的其他材料； 4. 本比赛环节期间，选手不得与除队友之外的其他人就比赛内容和方法进行交流，否则将被取消参赛资格。 For Contestant A Only 选手A：你是一家外资公司的秘书，你的老板计划利用圣诞假期和他的妻子去香港旅行。你的队员是一家旅行社的工作人员，他（她）手头有三个旅行计划供你选择。你需与队员沟通，选择合适的旅行计划。 在比赛第一阶段（15分钟内），你需要完成： 1. 阅读老板一家旅游的需求，提取相关信息； 2. 向队友询问其三个旅行计划的信息,根据要求完成任务单； 3. 与队友讨论，确定最合适的旅游方案； 4. 准备第二阶段的汇报内容。 备注：任务单仅由选手A填写。 在比赛第二阶段（3分钟内），你需要向评委汇报任务完成情况，内容需涵盖以下几个要点：1. What are your boss’ requirements for his tour?
2. A brief introduction of the three tour plans. 3. Explain your final choice. For Contestant A Only Please read the requirement of your boss. You work as a secretary in a foreign company in Beijing. Your boss is going to have a short holiday during Christmas. He’s going to have a party with the staff in the company on Christmas Eve. Then he plans to have a 2-day holiday in Hong Kong. He wants to get relaxed while his wife doesn’t want miss the Christmas sale in Hong Kong. And the price is preferably between 4500RMB to 5500 RMB. For Contestant B Only 选手B：你是一家旅行社的工作人员，你手头有三个香港旅行计划。你的队友是一家外资企业的秘书，他(她)需要为老板选择一个合适的旅行计划。你需与队友沟通，帮助他（她）选择合适的旅行计划。 在比赛第一阶段（15分钟内），你需要完成： 1. 阅读三个旅游计划，提取相关信息； 2. 与队友沟通，向其提供相关信息,协助队友完成任务单； 3. 与队友讨论，确定最合适的旅游方案； 4. 准备第二阶段的问答内容。 备注：任务单仅由选手A填写。 在比赛第二阶段（2分钟内），你需要回答评委现场提出的3个问题。回答需与实际任务相结合、观点鲜明、有理有据、有逻辑性。 For Contestant B Only Please read the 3 itineraries and help Contestant A complete the worksheet. Plan 1 Day 1Arrive in Hong Kong at noon. After lunch, go to the Ocean Park which is famous for dolphin shows. Day 2First go to Victoria Peak. The highest place in Hong Kong offers a brilliant view of the city. Then fly back to Beijing in the afternoon. Departure time: Depends on your schedule Price: 5200 per person Plan 2 Day 1Arrive in Hong Kong at noon. After lunch, go to the Repulse Bay. The charming beach with soft golden sand and blue water has made it a popular spot for relaxation. Day 2Pay a visit to Ladies Market, which is a must do for those who love shopping and bargaining. Fly back to Beijing in the evening. Departure time: On the 5th, 15th, and 25th of each month Price: 4900 per person
上班开会的时候，常常需要用到PPT来展示自己的成果。在展示PPT的同时，你的语言表达如何体现出你的逻辑思维是每个职场人都要学会的软技能。其实，在PPT演讲时，是有一定的思路及套路的。在本篇文章中，安格英语老师就将会教给大家英语PPT演讲时的一些“套话”，它们可以帮助你良好地衔接起来你的演讲过程。Opening Statements 开场白 First of all, I'd like to thank you all for coming here today. 首先，我要感谢大家今天来到这里。 My name is X and I am the (your position) at (your company). 我的名字是某某某，在（公司）担任（职位）。 Try to make eye contact with everyone you are speaking to if possible. You can also smile at individual members of the audience to put them at their ease. 要注意跟在场的每位听众保持眼神交流，你也可以保持微笑，这样观众才不会感到局促不安。 I'd briefly like to take you through today's presentation. 我想给大家简单介绍下今天要讲的内容。 First, we're going to... 首先，我们要…… After that, we'll be taking a look at... 之后，我们会看一下…… Once we've identified our challenges we will be able to... 一旦我们确认了我们所要面临的问题我们将会…… Finally, I'll outline what... 最后，我会概述一下…… Make sure to indicate each point on your presentation as you introduce each topic. This can be done with a slide (Power Point) presentation, or by pointing to each point on the display device you are using. 确保你所介绍的每个观点都与主题相关。你可以通过幻灯片来完成，也可以使用其他展示设备来完成。 Asking for Questions 请人提问 Please feel free to interrupt me with any questions you may have during the presentation. 在我讲的过程中如果你有任何问题请随时打断我。 I'd like to ask you to keep any questions you may have for the end of the presentation. 我愿意在演讲结束后回答你的任何问题。 You can also request the participants to leave questions to the end of the presentation. However, it is important to let participants know that you are willing to answer any questions they may have. 与此同时，你也可以在演示结束的时候请观众提出问题，这样观众就会了解到你愿意回答他们的问题。Presenting the Current Situation 展示现状 I'd like to begin by outlining our present situation. 首先我想简略描述一下我们的现状 As you know... 如你所知…… You may not know that... 你可能不知道…… "As you know" or "You may not know that" are polite ways of informing those who don't know without offending those who do know certain facts.
求职英语900句1 Questions and Answers About Common Subjects 面试常见话题的问与答 Opening Remarks 开场白 1．Excuse me．May I see Mr. John W att，the manager？ 劳驾。请问我能见经理约翰·瓦特先生吗？ 2．It's me．What can I do for you？ 本人就是。你有什么事？ 3．May I help you？ 你有什么事吗？ 4．I have come at your invitation for an interview．Nice to meet you，Mr. W att． 我是应你之邀来参加面试的。见到你真高兴，瓦特先生。5．Please sit down． 请坐。 6．Won't you take a seat？ 请坐。 7．Please take a seat． 请坐下。
8．Thank you，sir． 谢谢，先生。 9．I've come to apply for the position as office clerk． 我是来应聘办公室文员一职的。 10．I've invited several candidates to come today．Y ou are the first one to have arrived． 今天我邀了几位面试者，你是第一个到的。 11．Y ou probably know that this interview is mostly to test your oral English，so just relax，and let's have a chat，shall we？你可能已经知道这次面谈主要想测试一下你的英语口语能力，所以让我们放松地谈谈，好吗？ 12．We have received your letter and resume，and we thought we would like to ask you to come here for an interview． 我们已收到你的信和简历，想请你来参加面试。 13．We have received your letter in answer to our advertisement．I would like to talk with you regarding your qualifications for this position． 我们已收到你应聘的信，我想和你谈谈关于你应聘的事。 14．I am very glad to know that my letter and resume have been received． 我的信和简历贵公司已收到，本人感到非常荣幸。 15．It is a great pleasure for me to have this opportunity for
2013年全国职业英语技能大赛职场应用 比赛说明及规则 比赛说明： 本部分含两个阶段 第一阶段：在备赛区进行，限时15分钟，两名选手通过沟通和协作完成并提交任务单（Worksheet），并按照比赛要求分别准备第二阶段的比赛内容。 第二阶段：在赛场进行，选手A按要求向评委陈述任务完成情况（限时3分钟），选手B回答评委的现场提问（限时2分钟）。 本部分满分30分。 比赛规则： 1. 选手只能用英语交流（包括读和写），否则将被取消参赛资格； 2. 两名选手之间不得互相展示或交换任何材料，否则将被取消参赛资格； 3. 选手可根据需要在备赛纸上书写内容，汇报或回答问题时可携带此材料，但不得携带除此以外的其他材料； 4. 本比赛环节期间，选手不得与除队友之外的其他人就比赛内容和方法进行交流，否则将被取消参赛资格。 For Contestant A Only 选手A：你是一家外资公司的秘书，你的老板计划利用圣诞假期和他的妻子去香港旅行。你的队员是一家旅行社的工作人员，他（她）手头有三个旅行计划供你选择。你需与队员沟通，选择合适的旅行计划。 在比赛第一阶段（15分钟内），你需要完成： 1. 阅读老板一家旅游的需求，提取相关信息； 2. 向队友询问其三个旅行计划的信息,根据要求完成任务单； 3. 与队友讨论，确定最合适的旅游方案； 4. 准备第二阶段的汇报内容。 备注：任务单仅由选手A填写。 在比赛第二阶段（3分钟内），你需要向评委汇报任务完成情况，内容需涵盖以下几个要点：1. What are your boss’ requirements for his tour?
2. A brief introduction of the three tour plans. 3. Explain your final choice. For Contestant A Only Please read the requirement of your boss. You work as a secretary in a foreign company in Beijing. Your boss is going to have a short holiday during Christmas. He’s going to have a party with the staff in the company on Christmas Eve. Then he plans to have a 2-day holiday in Hong Kong. He wants to get relaxed while his wife doesn’t want miss the Christmas sale in Hong Kong. And the price is preferably between 4500RMB to 5500 RMB. For Contestant B Only 选手B：你是一家旅行社的工作人员，你手头有三个香港旅行计划。你的队友是一家外资企业的秘书，他(她)需要为老板选择一个合适的旅行计划。你需与队友沟通，帮助他（她）选择合适的旅行计划。 在比赛第一阶段（15分钟内），你需要完成： 1. 阅读三个旅游计划，提取相关信息； 2. 与队友沟通，向其提供相关信息,协助队友完成任务单； 3. 与队友讨论，确定最合适的旅游方案； 4. 准备第二阶段的问答内容。 备注：任务单仅由选手A填写。 在比赛第二阶段（2分钟内），你需要回答评委现场提出的3个问题。回答需与实际任务相结合、观点鲜明、有理有据、有逻辑性。 For Contestant B Only Please read the 3 itineraries and help Contestant A complete the worksheet. Plan 1 Day 1Arrive in Hong Kong at noon. After lunch, go to the Ocean Park which is famous for dolphin shows. Day 2First go to Victoria Peak. The highest place in Hong Kong offers a brilliant view of the city. Then fly back to Beijing in the afternoon. Departure time: Depends on your schedule Price: 5200 per person Plan 2 Day 1Arrive in Hong Kong at noon. After lunch, go to the Repulse Bay. The charming beach with soft golden sand and blue water has made it a popular spot for relaxation. Day 2Pay a visit to Ladies Market, which is a must do for those who love shopping and bargaining. Fly back to Beijing in the evening. Departure time: On the 5th, 15th, and 25th of each month Price: 4900 per person
关于职场常用英语 您需要登录后才可以回帖登录 | 注册发布 关于职场常用英语有哪些呢？我们不妨一起来参考下范文吧！希望对您有所帮助！以下是为您搜集提供到的职场常用英语内容，希望对您有所帮助！欢迎阅读参考学习！ 职场常用英语 I made it! 赶上了！ Not quite. 那可未必。 I'm on time! /I arrived on time! Be punctual! 要严格遵守时间。 You are late again. 你又迟到了. I was only late by five minutes. 我只迟到了五分钟. I was only five minutes late. Did u punch in/out? 打卡了吗?*上下班时 Can we meet on Tuesday? Let me check my schedule. 让我看看我的日程安排. Let me look over my schedule. Let me confirm my schedule. I've got so much to do. 我有好多事要干 Don't worry. You can do it.
I have so much to do. 我有好多事要干. I have many things to do. I'm extremely busy. I'm pressed for time. 我的时间安排很紧. I'm an ordinary office worker. 我是个普通的公司职员. I do office work. I'm a regular office worker. The work doesn't need much effort. 这工作不太费事. Lucky you! 你太幸运了 It's an easy job. Don't neglect your duties! 干活别偷懒。 Okay. I won't. I'm in charge of the west side. 西区由我负责. I'm responsible for the west side. I'm done with the work. 我已经结束哪项工作了. --Already? I'm finished with the work. I'm all done with the work.
职场英语职位用英文怎么说？71个单词全搞定 在工作中有一个怪象，第一次印出来的名片，似乎总是会印错。其中最令人头疼的，莫过于各种职位的英文该怎么表述。“业务部经理助理老王，你的职位英文咋写啊？”要解决这个问题，其实很简单。学会这71个单词，你就可以随意搭配出各种工作职位啦。 33个常用职位名称： Manager经理 Director总监 Supervisor主管 Secretary秘书 Assistant助理 Coordinator协调人 Representative代表 Account客服 Copywriter文案 Planner策划
Typist打字员 Proof-reader校对Interpreter口译员Translator翻译员Designer设计师Operator操作员Engineer工程师 Buyer采购员 Cashier出纳Accountant会计Consultant专家顾问Adviser意见顾问 Trader交易员 Analyst分析师Telephonist接线员Employee雇员 Clerk职员 Staff工作人员 Worker工人Receptionist接待员，前台Guide向导，导游 Guard门卫 Cleaner保洁员
通常我们会在职位之前加上部门名称，这时你就能用上这些单词了。24个常用部门名称：Administration行政 Operations运营 Executive执行 Production生产 Product产品 HR - Human Resource人力资源 Accounting会计 Financial财务 Advertising广告 Business业务 Computer计算机 QC - Quality Control质量监管 IT - Information Technology信息技术 Technical技术 Engineering工程 MKT- Marketing市场 PR - Public relations公关 Social Media社会化媒体 WOM - Word of Mouth口碑营销 Sales销售 Planning企划
职场中的三种职业英语证书大比拼 登陆中国本土的三类职业英语有ETS旗下的、以及英国的BULATS，从去年开始，和的推广工作一直没有停息，阵前呐喊之声不绝于耳，BULATS则处于探营阶段，大规模的推广工作尚未展开。无论哪种职业英语，对于中国人来说都是新鲜的，那么在竞争激烈的职场到底该选择哪一个呢？ ，有人译作“”，是ETS新开发的一项职业英语测试，是专门针对公司职员和政府的一项综合性英语水平。没有量的限制，每道试题的内容和背景都日常工作环境和商务环境，重点考查应试者英语实际运用技能。0X年3月9日举行了首次，全国有9个城市参加。借助着ETS家族的名声，引来了众多的报名咨询者，但与ETS旗下的其他相比，参加人数寥寥，能否在短时期内得到更广泛的认可目前还难下定论。 ，号称商业，是ETS于19XX年为大型跨国企业和政府机构开发设计的，主要用于测量母语非英语人员在国际工作环境中英语的能力。国际上每年参加的人数达250万，ETS 希望中国能成为的全球第一市场。去年12月7日在北京、上海举行首次。不仅成功地进入了中国，而且还找到了一个最权威的代理机构，但响应者也如一样偏少。 正当美国人在中国的英语市场大出风头之时，一向以优质教育自居的英国人岂能落后？BULATS于是悄然而至。BULATS，原名“伯乐仕”，现改称“博思”，是剑桥职业外语
水平测试的缩写。它是由欧洲四所顶级的语言评估机构(法语联盟、歌德学院、萨拉曼卡大学和剑桥大学委员会)共同研制开发的，也是特别为企业和机构设立，专门考查英语非母语人员职业外语水平的。只是目前尚没有开展大规模的活动，知名度与前两者相比略显不足。 业内人士指出，目前三种职业英语都属于初创时期，知名度、企业的认可度都尚待进一步开发，现在评论高下为时还早。三种新一轮的竞争即将开始，一、两年之内就可看出端倪。
1. One word can best describe meetings in the USA is ________. A. diplomatic B. harmonious C. aggressive D. indifferent 2. Respect in American business is earned through______________. A. age B. conspicuous achievement C. background D. relationship 3. Which of the following is not true about “vagueness”on American business occasions? A. It’s lack of a sense of purpose. B. It’s wasting people's time. C. It would produce no good results. D. It is a diplomatic way of communication. 4. In America, which of the following is trueabout humor? A. Humour is frequently used in business situations even when matters become very tense. B. Humour is frequently used in business situations but is unlikely to be appreciated when matters become very tense. C. Humour is not often used in business situations especially when matters become very tense. D. Humour is not used in business situations atall. 5. In America, gift-giving is _____________. A. usual and accepted in many companies B. usual but not accepted by some companies C. unusual and many companies have policies to restrict or forbid the acceptance of presents D. unusual but many companies accept presents 6. Americans tend to _______________ their European counterparts. A. work less longer hours and take more days ofvacation than B. work longer hours and take fewer days ofvacation than C. work as long hours and take the same days ofvacation as D. has no comparison with II True or FalseStatement 1. Americans value straight talking and 'getting to the point'. 2. Change is not present in American corporate life. 3. In America, the boss is the boss and is expected to make decisions and is held accountable for those decisions. 4. Americans often socialize with work colleagues outside the office and this often includes the family. 5. In the USA, it is important that you are not seen to be serious in your intent and commitment. Key：
职场常用英语口语句型1.日常口语 Pull yourself together. 打起精神来。 But I just made a big mistake. 不过我出了个很大的差错。 What's keeping you? Hurry up. 你怎么耽搁了，快点儿! Would you get to the point? 你能把要点说得再清楚点儿吗? All right, all right. 好的，好的。 What's the point? 什么是重点? Please hand the document in to me. 请把那份文件交给我。 What document are you talking about? 你说的是哪份文件? Are you working overtime tonight? 今晚你加班吗?
Unfortunately, yes. 很遗憾，要加班。 Are you working late tonight? 今天晚上你要工作到很晚吗? 2.会议英语 I’d like to call the meeting to order. 我宣布会议开始。 Today, we are going to discuss…… 今天我们要讨论… Shall we move on to the next item on the agenda? 我们接着实行议程的下一项。 Let’s turn to the second issue. 我们接着讨论第二个问题。 I’m sorry to cut you off. 对不起打断一下。 May I come in here? 我能够插句话吗？ Have you got anything to say? 你有什么要说吗？ 3.商务报盘 We're willing to make you a firm offer at this price.