Unit One
Part II Listening & Speaking 1
I Listening
1. Listen to the passage and fill in the blanks.
1) The development and expansion of a business depends on customers, for no customer means
no business. Therefore it is very important either for a newly established firm or an old one that wishes to expand new markets or enter into new fields of business activities to establish business relations with prospective dealers in import and export business. But by what means can a businessman get all the necessary information about a new market and a new customer?
Such information is usually obtainable through the following channels:
a. banks,
b. Chamber of Commerce,
c. Commercial Counselor’s Office,
d. Commercial Attaché,
e. business house,
f. consultant,
g. trade directory,
h. ads in the media,
i. market investigation,
j. trade fairs and exhibitions,
k. inquiries from foreign merchants.
2. Listen to the passage and fill in the missing information.
3. Listen to the dialogue and answer the following questions.
A: May I speak to the manager of the exporting department?
B: Hello. I’m Zhang Ming, the manager of the exporting department.
A: Hello. This is John Smith from Carter Trading Company calling from London. I got your phone number from the Commercial Counselor’s Office of the Chinese Embassy here. I learned that you are the leading exporters of Chinese toys.
B: That’s right. What can I do for you?
A: We are interested in the stuffed toys. These toys are very marketable here. We are a big supplier for toys in the U.K. I’m thinking that there might be some opportunities between us.
B: Do you have anything you are particularly interested in?
A: To be frank, I know little about your toys. Could you send me your brochures and illustrated catalogues so that I can have a clear idea of your products?
B: Sure. May I have your mailing address?
A: Of course. My mailing address is …
4. Listen to the passage and complete the notes.
An enquiry can be made by telephone, fax, or . If you need to give more information about yourself or ask the supplier for more information, you need to write a letter. The contents of this letter should include: how well you know the supplier and the type of goods you are enquiring about. You need to tell the supplier what sort of company you are and how you obtain the telephone number or the address of the supplier. It is not necessary to give a lot of information about yourself when asking for brochures, catalogues or price lists. But do remember to supply your telephone number, fax number, address or the address of your company. It will be helpful if you can briefly point out any particular items you are interested in. When asking for goods or services, you need to be specific and state exactly what you want. You might want to see what a material or item looks like before placing an order. Most suppliers are willing to provide samples or patterns so that you can make a selection. However, few will send a complex piece of machinery for you to look at. In that case you will be invited to visit a showroom. Nevertheless, if it is practical, ask to see an example of the article you want to buy. Usually a simple “thank you”is sufficient to close an enquiry. However, you could mention that a prompt reply would be appreciated. You can also indicate further business, or other lines you would be interested in if you think they could be supplied. If a supplier thinks that you may become a regular customer, rather than someone who has placed the odd order, he would be more inclined to quote competitive terms and offer
concessions.
Part III Listening & Speaking 2
I Listening
1. Listen to two passages and complete the notes.
1) Usually, enquiry is an action undertaken by buyers to get the products’ information before
purchasing. It is not only one of the most direct ways to acquire product details, but also a starting point of the formal contacts between buyers and sellers. When making an enquiry, besides the prices of goods, buyers may ask for more information such as the specifications of the product, packing, delivery date and the terms of payment. In an enquiry, buyers should clearly express what kind of information is needed and under what conditions the deal can be made. An enquiry should be brief, specific, courteous and reasonable. The answers to an enquiry should be prompt, definite and helpful. Each enquiry is a sales opportunity to foster a potential business relationship.
2) Usually, an enquiry offers the recipient no immediate reward or advantage beyond the
prospect of a future customer or the maintenance of goodwill. Therefore, your enquiry must be worded in such a way that the recipient will respond despite a hectic schedule. To do this, you must make your enquiry easy to answer.
First of all, you should decide exactly what you want before you write. This should include
the specific information that you need as well as the course of action you would like your reader to take. Consider this request:
Dear Sir or Madame:
Please send us information about your office copiers so that we will know whether one would be suited to our type of business.
Yours truly,
The recipient of this letter would be at a total loss to respond. Other than simply sending a brochure or catalogue, he/she could not possibly explain the advantages of her company’s machines without knowing your company’s needs. You have not made it easy for him/her to act. Such an enquiry should include specific questions worded to elicit specific facts. Since the manufacturer of copiers may make dozens of models, the enquiry should narrow down the type your company would consider.
Dear Sir or Madame:
We intend to purchase a new office copier before the end of this month. We would like to consider an RBM copier and wonder if you have a model that would suit our needs.
Our office is small. And a copier would generally be used by only three secretaries. We run approximately 3,000 copies a month and prefer a machine that uses regular paper. We would like a collator, but rarely need to run off more than 25 copies at any one time.
We would also like to know about your warranty and repair service. We hope to hear from you soon.
Sincerely yours,
Note how the revised letter makes it easier for your reader to respond. You have given a clear picture of what you are looking for, so he/she can determine which of the company’s products might interest you. Moreover, by mentioning the REASON for enquiry, you motivate her response. (Your intended purchase is a real potential sale for RBM.) Finally, by letting him/her know WHEN you intend to buy, you have encouraged him/her to reply promptly.
2. Listen to a letter of inquiry and fill in the missing information.
Unit Two
Part II Listening & Speaking 1
I Listening
1. Listen and write down the following quotations.
(1) AUD 100 per dozen EXW Guangzhou
(2) CAD 200 per kilogram FCA Guangzhou
(3) EUR 137 per set FOB Shanghai
(4) JPY 597 per unit FAS Shanghai
(5) HKD 167 per piece CFR Hong Kong
(6) SGD 463 per metric ton CIF Singapore
(7) USD 800 per set CPT Geneva
(8) CHF 2,629 per kilogram CIP Geneva
(9) USD 325 per set Delivered at Sino-Mongolian frontier
(10) EUR 317 per piece DES Marseilles
(11) GBP 500 per unit DEQ London
(12) EUR 386 per metric ton Delivered at 5 Maple Road, Bonn, Duty Paid
(13) EUR 1,000 per metric ton Delivered at Maple Road, Bonn, Duty Unpaid
2. Listen to the passage and fill in the missing words or expressions.
1) An offer is a promise to supply goods on the terms and conditions stated. It can be a firm
offer which is a promise to sell goods at a stated price, usually within a stated period of
time or a non-firm offer which is made without engagement and is subject to the seller's
confirmation. Usually an offer will include the following: (1) name of the goods, (2)
quality or specifications, (3) quantity, (4) details of prices, (5) discounts, (6) terms of
payment, (7) time of shipment, and (8) packing so as to enable the buyer to make a
decision. A buyer may reject the terms and conditions in the non-firm offer and counter
offer his own terms and conditions. This process of offer→counter offer →
counter-counter-offer is the process of bargaining.
2) Pricing is one of the most important and complex tasks in business, and even more of a
problem when linked with exporting. An exporter should sell his products at a price
acceptable to the customers and, at the same time, generate enough revenue to cover all
its costs. Appropriate pricing is not easy, which requires much skill and must be treated
seriously and carefully. The following points are the factors to consider in arriving at a
potential price:
(1) Have a good knowledge of the international market level, establish all relevant
market data on competitive prices for similar products and evaluate them.
(2) While referring to the international market situation, consider the policies and
regulations that apply to a particular market area.
(3) On the basis of international market level, adjust prices according to the exporter’s
specific purposes or the importer’s requirements.
(4) As the world market may fluctuate with the change of supply and demand pattern,
it is important to watch the change of supply and demand relationship and the trend
of rising or falling of the market prices.
(5) Your price must include adequate profit margin over your actual production and
distribution cost, etc.
(6) The quality and quantity of the products contracted, transportation costs, place and
terms of delivery, etc. will also influence the determination of export prices.
(7) Method of payment of goods and the possible fluctuations of foreign exchange
rates are other factors that should be considered when pricing.
3. Listen to the passage and complete the notes.
When a manufacturer, wholesaler or retailer quotes a price, he may or may not include other costs and charges such as transport, insurance, and taxes. Prices which include these extra costs are known as gross prices; those which exclude them are known as net prices.
A firm’s quotation is not necessarily legally binding, i.e. they do not always have to sell you the goods at the price they quoted in their reply to an enquiry. However, when prices tend to fluctuate, the supplier will add a provision to their quotation stating that their prices are subject to change. If the company makes a firm offer, it means they will hold the goods for a certain time until you order, e.g. firm 14 days. Again, this is not legally binding, but suppliers generally keep to their offer to protect their reputation.
Manufacturers and wholesalers sometimes allow discounts to be deducted from the net
or gross price. They may allow a trade discount to sellers in similar trades; or a quantity discount for orders over a certain amount; or a cash discount if payment is made within a certain time, e.g. seven days, or a loyalty discount when firms have a long association.
Part III Listening & Speaking 2
I Listening
1. Listen and fill in the missing information.
A. 100 cases Bristles, 57mm, 5 kilograms per case, at USD25 per kilogram, CFR European
main ports, for shipment in September, 2002. The offer is valid for five days.
B. We are willing to make you an offer for 50,000 tons fertilizer at USD 225 per ton FOB
stowed Melbourne.
C. We’d like t o offer you 200 kilograms of walnuts at USD 120 per kilogram FOB
Shanghai.
D. We take pleasure in making you a special offer, subject to our final confirmation,
as follows:
Article No: 8111 Pure Silk Fabrics
Design No: 382913-AB
Specification: 30x36
Minimum: 50,000 yards
Packing: In bales or in wooden cases, at buyer’s option.
Price: USD3.7 per yard CIF London
Shipment: To be made in three equal monthly installments, beginning from
March 23, 2002.
Payment: By irrevocable L/C payable by draft at sight to be opened 30 days
before the time of shipment
E. In answer to your letter, subject to your reply, reaching us by June 1,
Beijing time, we are making you the following offer:
80 metric tons of Red Beans, F,A,Q. 2002 Crop, at USD765 per metric ton
CIFC2% Airbus, shipment per steamer during June with transshipment at Copenhagen.
Other terms and conditions are the same as usual, with the exception of insurance which will cover All Risks and War Risk for 130% of the total invoice value.
2.Listen to three paragraphs and fill in the blanks
1) A counter-offer is made when the prospective buyers find any terms and conditions in the
offer unacceptable. Then they will place before the sellers terms and conditions they see fit for the latter to consider.
2) Sometimes buyers may take the initiative to make a bid to sellers. In the bid the buyers
will state at what price and on what terms and conditions they want to buy a certain commodity. A bid is actually an “offer” made by buyers. If the bid is not acceptable to the sellers, a counter-bid will be made subsequently.
3) In the price clause, sometimes commission or discount is involved. Commission will be
specifically stipulated when an intermediary is involved in the deal. It refers to the money received by an agent for his intermediary service. Commission may or may not be included in the price. For example, “USD 200 per M/T CIFC 2% London” means 2% of commission is included in the export price. Discount is a certain percent of price reduction,
a special favor given by the exporter to the importer. There are different types of discount
such as “Quantity discount”, “cash discount”, and “special discount”for some special purposes. Discount is also specified in the price clause, as “USD 200 per metric ton CIF London less 3% discount”. Discount is usually used as a means of promoting and expanding sales. “Net price”means that commission or discount is excluded from the export price.
Unit Three
P art II Listening & Speaking 1
I Listening
1. Listen to the dialogue and answer the following questions.
( A = Miss Green, B = Mr. Smith )
A: Mr. Smith, I’d like to place a repeat order of 2,000 pieces of your pillowcases, Article No. 201.
B: I'm really sorry, Miss Green. Our pillowcases Article No. 201 are our best selling goods. They are sold out fast every year. I’m afraid we can’t satisfy your demand right
now.
A: We are your regular customers, so could you give us some priority on supply?
B: The best I can do is to offer you 1,000 pieces only at such a low price. If you could accept a slightly higher price, say 2% higher than the original price, I
could consider offering you 2,000 pieces.
A: You drive a hard bargain, Mr. Smith. O.K. Let’s call it a deal.
2. Listen to the passage and fill in the missing information.
3．Listen to a passage and decide whether the following statements are true or false.
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2. Add the Items to Your Shopping Cart
Unit 1 Task 2 M: Come in, please. W: Good morning, sir. I’m Karen Yang. M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter? She is so beautiful. M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us? W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change. M: Don’t you think it’s a pity for you to leave your present job? W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. W: By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performance. W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays. W: That sounds fine. How much time will it take for me to be promoted here? M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like. W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based? M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London. Follow-up practice Cai: May I come in? Ms. Smith: Yes, please. Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested. Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department. Cai: Nice to see you, Ms. Smith. Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea? Cai: Tea is fine. Thank you. Ms. Smith: I’ve read your CV. It looks good. Now, I wonder if you can tell me more
班别：姓名：学号：使用日期：年月 一．翻译：（40分） 1. mixed blessing 祸福参半的事物 2. multinational 跨国公司 3. headquarters 总部 4. core 核心 5. turnover 营业额 6. questionnaire 调查表 7. generosity 慷慨 8. representative 代表 9. scandal 丑闻 10. candidate 候选人 11．伦理，道德ethics 12．离题digression 13．社会保障金social security 14．精细生产lean production 15．利与弊pros and cons 16．进退两难的处境dilemma 17．奖惩办法carrot and stick 18．熟练使用英语的水平a working knowledge of English 19．福利政策benefits package 20．经营利润operating profit 二．写出下列年份，月份，分数或日期的英文表达方式（10分）1．1998 nineteen ninety-eight 2．9月23日September the twenty-third 3．69.3 % sixty-nine point three percent 4．10：45（时间）a quarter to eleven 5．3/7 three sevenths 三. 用以下句子填空(在括号中写出相对应句子的序号)(20分) 1．Just a moment, please? 2. Can he call you back? 3. No, it’s me again. 4. No, I’m afraid he’s in a meeting. 5. No, I’m sorry he’s not here. 6. Hello, Dr Lowenstein’s office. 7. Is it urgent? 8. Could you tell me your name, please? 9. Hello. 10. I’ll get back to him.
商务英语视听说听力原 文 Modified by JACK on the afternoon of December 26, 2020
Unit 1 Task 2 M: Come in, please. W: Good morning, sir. I’m Karen Yang. M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter She is so beautiful. M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us? W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change. M: Don’t you think it’s a pity for yo u to leave your present job?
商务英语听说(第二版)参考答案 unit1-to-test-I--the-keys-o f--listening-practice
Unit1. Welcome and farewell. Part A. intensive listening Phonetics: A B A D C Dictation: 1.Flight AF 463 to Paris is now boarding at Gate number 7. 2.This is the final call for flight No. AZ 963 to Rome. 3.I’d like to make a reservation for a flight to Boston on Nov. 28th. 4.Do you have a single room available tomorrow night? 5.I’m looking forward to our future cooperation. 6.I’ll need an economy ticket with an open return. 7.I’d like to have my laundry by 9 o’clock tomorrow morning. 8.Thank you for all your help during our stay here in China. Part B. Extensive listening Dialogues: B C B B D 1.W: do you have anything particular to declare? M: No. I don’t think so. I haven’t got anything dutiable with me. Q: where does the conversation most probably take place? 2. M: will you attend the Fair in Tianjin in two days? W: No. I’m leaving Tianjin for Shanghai tomorrow morning for a 3-day meeting, and will visit Guangzhou afterwards. Q: where is the man going tomorrow? 3.W: your flight will be departing from Gate 18. the boarding time is 8:45 and your flight leaves at 9:15, have a nice journey! M: thank you very much. Q: what time does the man’s flight depart? 4.M: did you enjoy your flight? W: Not really, I was a little airsick when the plane experienced a few bumps. Q: how does the woman like her flight? 5.W: room reservation, good afternoon. M: I’d like to book a double room for Tuesday next week. Q: what’s the probable relationship between the two speakers? Conversation: Meeting a foreign businessman at the airport Mr. Wang: excuse me, sir, but are you Mr. Stone from New York? Mr. Stone: Yes, I am Michael Stone, the sales manager of ABC Import & Export Company, Ltd. Mr. Wang: I am Wang Qiang from Eastern Electronics Company. I’ve come to meet you, Mr. Stone. Mr. Stone: how are you, Mr. Wang? Thank you for coming to the airport to meet me. Mr. Wang: it’s my pleasure. How many people are there in your party? Mr. Stone: only two. This is Miss White, my assistant. Mr. Wang: nice to meet you, Miss White.
Video 1 D: It's good that we've settled on the questions of price, quality, quantity and packing. Shall we discuss the terms of payment now? L: Good idea. Let's get down to business. Since this is our order in this field, we would like a lump sum payment. It saves time for both of us. D: Lump sum advance payment? You mean we make all the payment before the goods are delivered? I don't think that's international practice. Besides, it's a bit demanding for such a large trial order. L: That's our usual way when starting a now business relationship. What terms do you suggest? D: I wonder if you can accept payment by installments. You know, our goods will also be delivered in partial shipment. L: What do you mean exactly? D: I think the payment can be divided into two installments. 70% of the total can be paid at first delivery and the other 30% after final acceptance. L: Well, I see your point. But normally we conduct our international sales with an L/C. But
Unit 10 Sightseeing Part A Intensive Listening Phonetics 1.directions ：you’ll hear one word read from each group. Repeat for the first time you hear .then listen again and tick them out. (1)a.stadium b.stayed c.storm d.statue (2)A.square b.steer c. Stare d . Stole (3)A. Area b .air c. Arena d . Arise (4)A. Care b. Cure c. Bread d. Stare (5)A. Clear b. Bear c .bread d.beard 2.directions :you'll hear eight sentences .repeat for the first time you hear .pay attention to the stresses and tones .then listen again and write them down .check your answers when you listen for the third time. (1)we have a rather comprehensive subway system (2)He who hasn't been to the Great Wall is not a true man (3)There are tens of thousands of people coming to the Great Wall everyday (4)This has certainly been a useful experience for both of us (5)The train is 15 minutes behind schedule (6)One yuan and a half for the ordinary bus and two yuan for the air-conditioned bus (7)How often does No.108bus run at this time of day ? (8)I hope my visit does not cause you too much trouble Part B Extensive listening Dialogues Directions :you'll hear 5 short dialogues in this section.at the end of each dialogue,one question will be asked .each dialogue and question will be spoken only once .mark the best answer for each question 1.W:will you be joining us later? M:i need to catch up on the work i missed Q:what can be said about the man ? A .he wants to join the others B .he is behind in his work C he didn't stop working when he was ill D he will join his friends later 2.W:excuse me !could you please tell me how to get to the park? M:there is a park near here ? Q:what does the man's response indicate? A. The park is nearby B. He doesn't know about the park C. There is no parking here D. He doesn't understand the question
新视野商务英语视听说下 Unit 1 A Factory Tour Part Ⅰ: warm-up (1) eat (2)tour (3)taste (4)enjoy (5)make (6)closed (7)shop Part Ⅱ: listening practice Task1 (1)f (2)e (3)g (4)j (5)c (6)h (7)b (8)a (9)d (10) i Task2 1. (1)aerospace (2)manufacturer (3)services (4)showcase (5)production (6) various (7) producer (8) advanced (9) globe (10) leader 2. (1)～(5) F F F T F Part Ⅲ 1. (1) c (2) b (3) c (4) a (5) a 2. (1)6000units (2) only 1% (3) First, they will confirm the quality of each part according to the regulations at every point in the process. Also, they have computer-controlled equipment to test the quality of the semi-finished product and of the final product. Lastly, they send some products to the public quality-control centre for checking. Part Ⅳ 1 (1)200 markets across six continents (2) about 300000 (3)108 (4)8 (5)93 2 (1)2 0～30 (2)13 (3)15 (4)3 0～45 Part Ⅴ 1. (1) c (2) b (3) c (4) c (5) b
Unit 3 Part 2 A: Good morning, Paper Mills plc. How can I help you B: Good morning. Can I talk to Pail Osman, please A: Who’s calling please B: Simon Weller, calling from Singapore. A: Well, Mr. Weller, I’m afraid Mr. Osman is not available at the moment. He has just left for a workshop. B: What time do you expect him back I need to talk with him. A: He told me he would come back in half an hour. Can I take a message or would you like to call him on his cellphone @ B: I’ll try his cellphone. Could you give me the number, please A: . B: Just let me check that. . A: That’s right. B: Thank you. Bye. Part 3 2. Operator: Hello, ABC Ltd. How can I help you Paul: This is Paul Jackson of Grandiose. Can I have extension 3421, please O: Certainly, hold on a minute, I’ll put you through. ￥ Roy: Louise Paulson’s office, Roy speaking. P: This is Paul Jackson calling. Is Louise in R: I’m afraid she’s out at the moment. Can I take a message P: Yes. Could you ask her to call me at 979-326-8965. I need to talk to her about the order; it’s urgent. R: Could you repeat the number please P: Yes, that’s 979-326-8965 and this is Paul Jackson. R: Thank you Mr. Jackson. I’ll make sure Louise gets this as soon as possible. P: Thanks. Bye. R: Bye. Part 4 。 Video 1 Receptionist: Hello, International sales. Schulz: Hello, this is Mr. Schulz here, calling from England. R: Yes, Mr. Schulz. Who do you want to speak to S: I’d like to speak to Mr. Matthews. R: Fine. Hold the line, please. I’m connecting you now.
《商务英语听说（1）》课程教学大纲 一、课程简介 【开课对象】商务英语专业二年级学生 【学分】2 【总学时】32 【先修课程】《综合英语》一、二册，《英语泛读》一、二册，《初级商务英语听说》一、二册 二、课程教学目的和课程性质 《商务英语听说（1）》是商务英语专业的一门专业必修课，按照培养“外语实用技能”的人才培养目标，以培养复合型英语应用人才为出发点，旨在培养学生在商务环境中正确理解并恰当使用英语的能力。本课程以多样化的输入手段，通过学习有关商务活动的实用材料，听录音，看视频，使学生获得生动、丰富、效果好的语言形式、语言知识、文化背景知识与信息的输入，熟悉并掌握主要的商务语言和用法，提高对文化差异的敏感性。 在听力方面要求学生能听懂正常语速为每分钟约140-180个单词的商务活动的谈话，类型涉及电话，采访，讨论，演讲，会议发言等。要求学生能正确辨认听觉信息，并做出适当判断，并能结合具体语言环境，理解所听内容的深层含义，把握说话者的态度和意图。 在口语方面，通过各种口语活动有效地提高学生的口头输出能力，使他们能够对听觉信息做出恰当的反应，并运用正确，得体的英语讨论各种商务和日常生活的话题，进行电话交谈，客户接待，商业谈判，作简单的会议发言，商务报告，产品演示和介绍。学生要能够较好地使用专业词汇，表达连贯、内容充实、语篇条理清晰、观点明确和重点突出。同时注重在活动中培养学生的交际能力，合作能力，提出建议和讨论问题的能力等。 三、课程教学要求 1、商务英语听说课程配有大量的听力资料和口语练习资料，要求学生多听多练。本课程采用交际法教学法和任务型教学法。 2、本课程提供了大量的商务背景和商务情景，要求每位学生积极参与教材中的一些活动，尤其是交际项目部分。 3、熟悉商务英语规范用语，并能熟练正确地使用；掌握相关商贸业务的知识。
Unit Two Page 26 1) AUD 100 per dozen EXW Guangzhou 2) CAD 200 per kilogram FCA Guangzhou 3) EUR 137 per set FOB Shanghai 4) JPY 597 per unit FAS Shanghai 5) HKD167 per piece CFR Hong Kong 6) SGD463 per metric ton CIF Singapore 7) USD 800 per set CPT Geneva 8) SFr 2 629 per kilogram CIP Geneva 9) USD 325 per set delivered at Sino-Mongolian frontier 10) EUR 317 per piece DES Marseilles 11) GBP 500 per unit DEQ London 12) EUR 386 per metric ton Delivered at 5 Maple Road, Bonn, Duty Paid 13) EUR 1 000 per metric ton delivered at 5 Maple Road, Bonn, Duty Unpaid Listen to a passage and fill in the blanks 1. An offer is a promise to supply goods on the term s and conditions stated. It can be a firm offer which a promise to sell goods at a sated price, usually within a stated period of time or a non-firm offer which is made without engagement and is subject to the seller’s confirmation. Usually an offer will include the following: 1) name of the goods, 2) quality or specifications, 3) quantity, 4) details of prices, 5) discounts, 6) terms of payment, 7) time of shipment, and 8) packing so as to enable the buyer to make a decision. A buyer may reject the terms and conditions in the non-firm offer and counter-offer his own terms and conditions. This process of offer--counter-offer--counter-counter-offer is the process of bargaining. Page 26-28 2. offer /goods / firm offer / non-firm offer/ quality or specification/ details of prices/ terms of payment/ packing/ buyer / counter-offer/ offer-counter-offer/ counter-counter-offer/ exporting/ revenue/ appropriate pricing / establish relevant market data/ a particular market area/ adjust prices/ supply and demand/ rising or falling/ profit margin/ the quality and quantity of products/ fluctuation 3. quotes a price/ taxes/ gross prices/ net prices/ legally biding/ when prices tend to / are subject to change/ hand the goods for certain time/ to protect their reputation/ discounts/ a trade discount/ a quantity discount/ a discount/ a loyalty discount Part III Pages 35~38 1.100 cases / 5 kilograms/ USD 25/ CFR European main ports/ September,2002/ five days/ 2.50,000 tons/ USD 225 3.200 kilograms/ USD 120/ FOB Shanghai 4.subject to our final confirmation/ 8111 Pure Silk Fabrics/ 382913-AB/ 30*36/ 50,000 yards/ in
扩展商务英语视听说1-8 单元答案 Unit 1 Part I Listening and Speaking Task 1 Q1. I am graduating in June from ABCUniversity and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2.
【最新整理，下载后即可编辑】 Unit1 ：a four-year public college for in-state students 2.18000 dollars a year：a four-year public college for students from other states or international students 3.10000-12000 dollars a year：food, housing, books and supplies 4. 26000 dollars a year：average tuition at a private college 5. 2500 dollars a year：average tuition at a community college 6. 9000 dollars a year：in-state graduate program to pay for their kid’s college education.What are the factors leading to this problem? High tuition fees and in some cases more than one kid. 2. What is parents’ hard choice and what are the possible consequences of each option? The choice is between funding their retirement or sending their kid to college. And both can have enormous implications on their futures. If parents aren't funding their retirement they have problems down the road. If the kids have to take out loans for their college education, then they're left with a huge debt at the end. 3.What do schools imply when they call themselves “need-blind”? They will take any applicant regardless of his or her ability to pay. 4. What do the packages offered by schools consist of? What are the differences between categories of money awarded? Package usually consists of grants and funds, work-study, a mosaic of different moneys. Grant: In a grant a student is not paying it back; it's basically like a scholarship. Work-study program: It is essentially where the student will have to work while he's studying and some of that money that he earns helps pay for his books or other living expenses that he'll have.
商务英语视听说听力 原文
Unit 1 Task 2 M: Come in, please. W: Good morning, sir. I’m Karen Yang. M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter? She is so beautiful. M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us? W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change. M: Don’t you think it’s a pity for you to leave your present job? W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. W: By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performanc e. W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays. W: That sounds fine. How much time will it take for me to be promoted here? M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like. W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based? M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London. Follow-up practice Cai: May I come in? Ms. Smith: Yes, please. Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested. Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department. Cai: Nice to see you, Ms. Smith. Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea? Cai: Tea is fine. Thank you. Ms. Smith: I’ve read your CV. It looks good. Now, I wonder if you can tell me more about yourself, for example, your personality