S
Y
N
R
Y N
= = = = = =WHERE
DATE Which LLC was already issued on similar problem? [34]
WHAT DID YOU LEARN from sorting (shift related, period related, operator related…)? [35]
WHERE
WHO
DATE
- How many bad parts?[21]
库存由质检员目视确认管口全数检查后出货，OK 品使用白色记号笔标记。管身使用白色蜡笔画上对勾管身使用白色蜡笔画上对勾
PPM 50 - Where detected? [19] - How detected? [20]NO
- Are we capturing the defect when
reinjecting product in normal process?
[27]
- In which other application or processes
product is used? [26]
管身使用白色蜡笔画上对勾GOOD PART [30]
Origin of the part [31]
NO YES - Who detected? [18](name of operator)
Opened date & Time [6]
[11]
DFL 路试员- When was it manufactured at Valeo? [24]
- Who manufactured? [25]
管口突出，可能导致风管与空调连杆干涉。TOTAL LINE REJECT SITUATION (Defect related) [33]
Valeo incident number [3]Customer Incident number [4]Date of customer notification [5]Leader [1]
Group [2]
DFL CUSTOMER / Contact name [8]
P32L PRODUCT (Designation + Ref) VALEO [10]Date
THE CUSTOMER CAN DETECT THE DEFECT ON THE PRODUCTION LINE AT 100% (OUI/NON)
2011.7.18'----'600-Results of sorting in Customer plant 在制品由操作工削除管口超差部分后进仓，并在削除后做打点自检标识，培训操作工。
1. IMMEDIATE COUNTERMEASURES IN VALEO PERIMETER ? [36]
空调在调节风量时有轻微的啪啪的声音，拆解发现风管口与空调连杆干涉。NO 无法看见标识无法看见标识
- Was part produced in the standard
process? [23]
WHAT ARE THE IMMEDIATE COUNTERMEASURES (24 hours)?
QUICK RESPONSE PDCA
PPM
Sorting date
Identification OK parts
WHO
开启空调，调节风量时，空调内有异响4件
27830 JE21A
PROBLEM DESCRIPTION BY CUSTOMER / LOCATION OF THE PROBLEM [12]WHAT IS THE PROBLEM ? > Use 5W + 2H to know what is the Current Situation (C/S) ?
LIMIT TIME: 24 Hrs
3000Identification OK parts
Number Revision 6.36_eng
Safety
Warranty
Internal Supplier Logistic Project LAST MODIFICATION DATE [14]
166678458WHO 驻在人员对法雷奥在库部品及日产在线部品进行全检，对不合格品进行返修，返修品打点标识。
2. IMMEDIATE COUNTERMEASURES IN CUSTOMER LINE ? [37]Oldest part
Most recent part
DATE [41]
QUALITY Manager [40]DEPARTMENT Manager [39]PLANT Manager [38]Production dates of sorted parts Period of NG parts
To
'----'First certified good shipment:
From [7]
-Results of sorting in Valeo plant
-Results of sorting in Transport
-Results of sorting in Logistics platform 2010DFL 路试时
BAD PART [29]- Why is it a problem?
[16]
- When detected [17]TOTAL SORTING
71
561012656PPM
17PPM PPM PPM 71
风管管口切割偏少，管口突出
CUSTOMER VIEW - What happened? [15]
VEHICLE/ENGINE/REF. CUSTOMER [9]
- What is the difference between good and
bad parts? [22]
VALEO VIEW
PRODUCT SOP DATE [13]
风管管口切割位置超差
If not, Valeo must set up a control at 100% on the customer line (describe the control made) :
0 km Return -Results of sorting in after-sales stocks
Nb. Sorted
4SORTING ACTIVITY to protect customer [32]
Nb. NG Parts
PPM 6667- Did a similar problem happen
previously at customer or internally? [28]
0.2
0.4
0.6
0.8
1
1.2
00.20.40.60.81
1.2
P r o d u c e d p e r s h i f t
D e f e c t s p e r s h i f t
Sorting results
Def. Shift 1 in sorting Def. Shift 2 in sorting Def. Shift 3 in sorting Def. Shift 1 at customer Def. Shift 2 at customer Def. Shift 3 at customer Total qty sorted Shift 1Total qty sorted Shift 2Total qty sorted Shift 3
000
11
11
1
10
0.20.40.6
0.81
1.2
0/1/00
0/1/00
0/1/000/1/00
0/1/000/1/00
0/1/00
0/1/00
0/1/00
T o t a l L i n e R e j e c t
Q u a n t i t y o f d e f e c t s
Defect quantity
Total Line reject PPM
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