疯狂美语编辑部
疯狂美语集训营
武汉027—87873730 长沙0731—4143581
Excuse me, miss, your baggage is too big to go in the compartment
should
对不起，小姐，由于您的行李太大，行李架和座位下面都放不下，我把它交给地面人员托运好吗？
1.The overhead compartments are all
occupied. I’m afraid you have to stow your bag under the seat in front of you.
行李架已放满了，恐怕您要把行李放在您前面的座椅下面。
2.Please don’t put your box in the overhead
locker. It’s too heavy, but it can be put under your seat.
请不要把您的箱子放在行李架内，太重了，但可放在您的座椅下。
3.You can’t put any baggage in the aisle as it
mustn’t be blocked.
您不能把行李放在这儿，过道不能堵塞。
4.Would you mind my putting your bag
somewhere else?
不介意我把您的包放在其他地方吧？
5.Please carry the bag and follow me. Maybe
there will be some room in the front cabin.
请提着行李随我来，前舱也许有地方放。
Announcement:
Ladies and gentlemen: your attention please. In order to speed up the arrival formalities in
forms for the Customs, Immigration and Quarantine before landing. Your forms will be handed out in a few minutes.
广播：女士们，先生们：请注意了。为了尽快办好到达机场的手续，要求您在着陆之前填好有关海关，移民，检疫的表格。我们将在几分种后将表格发给大家。
Q: Excuse me, Miss? Why do we have to fill out the forms on board?
请问，小姐。为什么我们要在飞机上填好这些表格？
A: It’s better do so if you want to shorten the time going through Immigration, Customs and Quarantine.
如果您想缩短办理移民，海关和检疫等手续的时间，最好现在就填写这些表格。
Q: Well, I have some questions about Customs. Could you tell me how many cigarettes I can take into China?
我有一些关于海关的问题，您能告诉我可以随身携带多少香
烟进入中国吗？
A：200 cigarettes or 50 cigars or 250 grams of tobacco free of duty for each and you have to
每位乘客允许带200支免税香烟或50支雪茄烟或250克烟丝，其余的要纳税。
Q: What about liquor?
酒呢？
A: Only one bottle is allowed. If you are unsure about anything else, please read carefully the list of articles that need to be declared on the back of the form.
只允许带一瓶免税酒。如果您还有其他不明白的地方，请仔细阅读申报单背面的报关物品目录。
Q: Should I list all taxable items, including my personal items?
我要列出所有应纳税项目，包括我的个人用品吗？
A:I’m afraid you’d better do it. All dutiable items which are not found on the declaration form may subject the owner to heavy fines.
我看您最好这样做。应纳税项目如果没有列在申报表格中，会被处很重的罚金。
Q: I also have a computer with me. Do I have to declare it?
我还带了一台电脑
如果不是新的,就不用纳税.
Before Take-Off
起飞前
1. Our flying time should be approximately 2 hours. So we should be arriving at Beijing Capital International Airport at about 11:30am.
我们的飞行时间大约两小时，到达北京首都国际机场大约上午11：30。
语境：当乘客问及空中飞行时间及预计到达时间时。
2. The distance from Shanghai to Hong Kong is 1490 kilometers.
上海到香港的飞行距离为1490公里。
语境：当乘客问及飞行距离时。
3. We’ll
meters,
我们的飞行高度为10000米，巡航速度每小时1000公里。
语境：当乘客问及飞行高度及速度时。
4. There are eight members in our crew, including five stewardesses and one security guard.
我们的机组由八人组成，包括5名乘务员和一名安全员。语境：当乘客问及机组成员情况时。
5．Would you please return to your seat? The plane is taking off soon.
请您回到座位上好吗？飞机马上要起飞了。
语境：当飞机即将起飞时，有乘客还在过道上走动。6．Please check to see if your seat belt is fastened.
请检查一下您的安全带是否系好。
语境：起飞前提醒乘客系好安全带。
7．The use of lavatory has been suspended during take-off.
在飞机起飞期间，洗手间暂停使用。
语境：有乘客在飞机即将起飞前要上洗手间时。8．The plane is about to take off. Please don
飞机马上要起飞了，请不要在客舱中走动。
语境：飞机起飞前有乘客在客舱中走动时。
After Take-Off and En route
起飞后和飞行途中
1．The lavatory is occupied.
洗手间有人用着。
语境：当乘客欲上洗手间时。
2．The lavatory is vacant.
洗手间没人。
3．No smoking is allowed in the lavatory.
洗手间内禁止任何人吸烟
4. We have entered an area of turbulence. The plane will be very bumpy. Please fasten your seat belt and don’t walk about in the cabin.
我们已进入紊流区域,飞机可能会颠簸. 请您系好安全带,不要在客舱内走动.
语境: 飞机颠簸时,主动提醒旅客系好安全带.
6. In order to ensure the normal operation of airplane navigation and communication system, you are kindly requested not to use your mobile phone.
为确保飞行和通信系统的正常工作, 请您不要使用手机.
语境:当乘客使用手机干扰机上无线电通讯时.
7. According to the Regulation of CAAC, the mobile phone must be turned off during all the flight including in-flight mode.
根据民航总局的规定, 手机在飞行全程中都必须放在关闭位,包括飞行模式也不能使用.
语境: 当有乘客在飞机上使用手机的飞行模式时.
Pre-arrival
飞机落地前
1.It’s easy to put the table in order. Just put it upright and turn this knob tightly.
收起小桌板很容易，只要把他竖起来，拧上把手。
语境：乘客问及如何收小桌板时。
2．Due to heavy rain in Shanghai area, we regret to inform you that we’re going to land at Nanjing Airport and perhaps have to stay overnight there. After landing ,please take your belongings with you when you disembark.
我们抱歉地通知您，由于武汉地区下大雨，我们将备降南京机场，可能还要在那里过夜。飞机落地后请拿好自己随身物品下飞机
3. You feel pains in your ears because of a change in air pressure. You can relieve the earache by chewing gum.
您感到耳朵痛是由于气压改变的缘故，嚼块口香糖就会好些。
语境：当初次乘坐飞机的乘客感到耳朵痛时。
4．If you hold your nose and blow or just open and shut your mouth, it’ll help.
如果您捏住鼻子鼓鼓气或者张张嘴，会管用的。
语境：同上句。
5. According to the regulations of China/USA…quarantine, you can’t bring in fresh fruit. You have to dispose of them or give them to us before landing.
根据中国/美国。。。检疫的规定，您不能把新鲜水果带入境内，您必须在落地前把它们处理了或交给我们乘务员。
语境：当发现有乘客带水果去异国或带水果入境时。
6．In order to speed up the arrival formalities
in the destination airport, you
fill in the forms for the Customs, Immigration and Quarantine before landing.
好有关海关，移民，检疫的表格。
语境：到达目的地机场前，让乘客填写各种入境表格时。7．Please don’t hesitate to call us if you have any questions or difficulties in filling out these forms. We shall be more than happy to assist. 填写这些表格时，如有任何问题或困难，请随时叫我们，我们会非常乐意协助您的。
语境：同上句。
After Arrival
飞机落地后
1．Don’t worry about it. You’ll have enough time to collect your belongings. Please remain in your seat with your seat belt fastened until you have been given permission to disembark. 别着急，您有足够的时间整理您的物品。请在允许下飞机前，坐在座位上，系好安全带。
语境：有乘客在飞机未停稳时拿行李架上的行李时。2．Now the plane has come to a complete standstill, you can collect all of your belongings and prepare to disembark.
现在飞机已经完全停稳，您可以整理您的行李，准备下飞机。语境：主动告诉乘客准备下飞机了。
3．The ramp has just been put in its position. Now you
disembark.
语境：提醒乘客可以下飞机了。
4．Wait a moment here, please. You’ll have to wait until the air bridge is put in its position. 请在这稍候，您要等到登机桥被接上才能走。
语境：有乘客急于涌向机舱门时。
5．Please watch your step. It’s raining and very slippery outside.
请小心，外面在下雨，路面很滑。
语境：提醒行动不便者脚下留神。
6．Excuse me, sir. Would you please let this old man go first?
对不起，先生，可以让这位老先生先走吗？
语境：见行动不便的乘客时。
7．Please exit off from the front, and go over the air bridge one by one.
请从前门下，按顺序走登机桥。
语境：提醒乘客走登机桥。
8．When you arrive at your destination airport,
you can identify your baggage and take it from the baggage conveyer.
到达目的地机场时，
语境：有乘客问及领取托运行李时。
9．Beijing is one hour behind Tokyo.
北京比东京晚一个小时。
Beijing is 13 hours ahead of New Yourk.
北京比纽约早13个小时。
语境：乘客问及时差问题时。
10．I’m not quite sure. You’d better inquire at the Information Counter in the Arrival Lobby. They’ll be able to help you.
我不敢肯定。您最好去大厅问询问处问一下，他们会帮助您的。
语境：当问到乘务员还不清楚的问题时。
11. I’ll write down the name of your hotel in Chinese and you can give it to the taxi driver. He will take you right there. The fare is about 100 yuan RMB.
我用中文把酒店的名字写下来，您把它交给出租车司机。他会带您去那儿，车费大约是100元人民币。
语境：告诉乘客如何乘车去酒店。
12．I don
be easier to hire a car. There are lots of taxis
我不知道怎么去那里。但叫一辆车较为方便。有许多出租车停在候机楼旁边
13．You can hire a taxi right outside the terminal, but I’d suggest taking the limousine. It’s a lot cheaper and almost as fast. it will take you into the downtown and you can take a taxi from there since you have so much luggage to carry.
您可以在机场外要一辆出租车，但是，我建议您乘坐机场巴士，它几乎和出租车一样快，但要便宜得多。它会直接把您带到市中心。您的行李很多，您可以再从那里要出租车。
航空英语词汇 aircraft crew, air crew 机组, 机务人员pilot 驾驶员, 机长 co-pilot, second pilot 副驾驶员navigator 领航员 steward 男服务员 stewardess, hostess 空中小姐 radio operator 报务员 Bairliner 班机 monoplane 单翼飞机
glider 滑翔机 trainer aircraft 教练机 passenger plane 客机 propeller-driven aircraft 螺旋桨飞机jet (aircraft) 喷射飞机 amphibian 水陆两用飞机seaplane, hydroplane 水上飞机turbofan jet 涡轮风扇飞机turboprop 涡轮螺旋桨飞机turbojet 涡轮喷射飞机 transport plane 运输机
helicopter 直升机supersonic 超音速hypersonic 高超音速transonic 跨音速subsonic 亚音速Airbus 空中客车Boeing 波音 Concord 协和 Ilyusin 依柳辛McDonald-Douglas 麦道Trident 三叉戟
Tupolev 图波列夫 hatch 舱口 aeroengine, air engine 航空发动机navigation light 航行灯fuselage, body 机身 nose 机头 wing 机翼 aileron 副翼 wing flap 襟翼 tail plane 水平尾翼 starboard wing 右翼
航空服务常用英语 卫星楼satellite 入口in 出口exit ; out; way out 进站（进港。到达）arrivals 不需报关noting to declare 海关customs 登机口gate; departure gate 候机室departure lounge 航班号FLT No(flight number) 来自。。。。arriving from 前往… departure to 预计时间scheduled time 实际时间actual time 已降落landed 起飞时间departure time 延误delayed 登机boarding 由此乘电梯前往登机stairs and lifts to departures 迎宾处greeting arriving 由此上楼up; upstairs 由此下楼down; downstairs 银行bank
货币兑换处money exchange; currency exchange 订旅馆hotel reservation 行李暂存箱luggage locker 出站（出港。离开）departures 登机手续办理check-in 登机牌boarding pass(card) 护照检查处passport control immigration 行李领取处luggage claim ;baggage claim 国际航班旅客international passengers 中转transfers 中转旅客transfer passengers 中转处transfer correspondence 过境transit 报关物品goods to declare 贵宾室V.I.P room 购票处ticket office 付款处cash 出租车乘车点Taxi pick-up point 大轿车乘车点coach pick-u point 航空公司汽车服务处airline coach service 租车处（旅客自己驾车）car hire 公共汽车bus; coach service 公用电话public phone; telephone
机场实用英语大全 集团文件版本号：（M928-T898-M248-WU2669-I2896-DQ586-M1988）
机场用英语 aircraft crew, air crew 机组, 机务人员pilot 驾驶员, 机长 steward 男服务员 stewardess, hostess 空中小姐 radio operator 报务员 hatch 舱口 aeroengine, air engine 航空发动机npilot"s cockpit 驾驶舱 parachute 降落伞 passenger cabin 客舱 luggage compartment 行李舱 airport 航空港, 民航机场 airfield, aerodrome, airdrome 机场
airport beacon 机场灯标 aboarding check 登机牌 plane ticket 飞机票 flight, flying 飞行 bumpy flight 不平稳的飞行 smooth flight 平稳的飞行 ramp 扶梯 altitude, height 高度 air route, air line 航线 economy class, tourist class 经济座 non-stop flight 连续飞行 climbing, to gain height 爬升 ceiling 上升限度 first class 头等 night service 夜航 airsick 晕机 direct flight, straight flight 直飞 landing 着陆 to board a plane, get into a plane 上飞机 to get off a plane, alight from a plane 下飞机 to face the wind 迎风 `````````````````````````````````````````````````````````
Dialogue A Individual clients check in(散客入住) G=客人R:=接待员 R：Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you? 下午好，欢迎光临昆明君乐酒店，请问有什么可以帮到您？ G：Yes, I’d like to check-in .please. 我要登记住宿。 R：Certainly, Madam. May I have you name, please? 好的，小姐。能告诉我您的姓名吗？ G：I’m Christine.Nolan 我叫克莉丝汀?诺兰 R：Do you have a reservation, Ms. Nolan? 诺兰小姐，请问您预定了房间吗？ G：Yes, form today. 是的，预定了。从今晚开始。 R：OK, Ms .Nolan, please show me your passport. 好的，诺兰小姐，麻烦您出示一下您的护照。 R：（双手接客人证件） R：（扫描客人证件后双手归还客人） R：Just a moment, please. I’ll check our reservation record. （After a while）Thank you for waiting. Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ￥800 that including two breakfasts. Is that all right? 请稍等，我查一下预定记录。（过了一会）让你久等了，诺兰小姐，您预定了一个晚上的商务单间，房价￥800（房价用手指给客人不要说出报价）,含两份早餐是吗？ G：Yes. 是的 R：Print out the registration form? 打印住宿登记表。 （再次与客人确认姓名，来店离店日期，房号，房价和早餐数等信息并礼貌的让客人在登记单上签名） R：You stay here one day, the deposit is ￥1500,you want pay for credit card or cash? 您住一天，押金是￥1500，请问您是刷卡还是付现金呢？ G：By Credit Card. 刷卡。 R：OK, Ms. Nolan, please show me your credit card, I’ll brush ￥1500 of per-authorization（预授权）as your deposit. Do you have a password of your card? 好的，诺兰小姐请您出示一下您的信用卡，给您刷￥500的预授权做您的押金，请问您的卡有密码吗？（刷卡前先核实是否为有效的信用卡，有无客人签名） G：Yes. 有密码 R：OK, please input the password. 好的，请您输一下密码。 R：（刷卡后双手将卡还给客人，礼貌的让客人在POS单上签名并再次告知刷卡的金额）R：This is for you to brush a ￥1500 per-authorization, please sign in POS list to confirm.
飞机A/C（是aircraft 的英文缩写形式） 航前检查preflight check 航后检查postflight check 短停检查transit check 定检scheduled maintenance 发现found或revealed（注：对已发生事情的描述常用过去式） 故障trouble 或failure 或fault 失效fail 或malfunction 不工作inoperative 缩写INOP 工作不稳定rough 工作稳定smoothly 排故troubleshooting 为了排故for troubleshooting 不能fail to…或can’t 根据refer 或per to 或according to； 维护手册AMM 更换replaced 件号part number 缩写P/N 时控件time control part 拆下removed 安装installed 上件part on 下件part off 放行标准DDG（是dispatch deviation guide的英文缩写形式） 最低设备清单MEL（是minimum equipment list的缩写形式） 同意放行dispatch approved 或released 因为due 或because 因停场时间不足due time short 没有备件lack parts 或no spare parts available 或no parts in stock 待件wait for parts 申请保留apply for reservation 保留故障defer defect 保留项目defer item 保留期限due time 关闭保留项目close deferred item 撤消保留项目rescind deferred item 前部forward 缩写fwd 后部after 缩写aft 左left 缩写L 或LH 右right 缩写R 或RH 上面upper 下面lower 内侧inboard 缩写I/B 外侧outboard 缩写O/B 内侧发动机inboard engine 外侧发动机overboard engine 起落架landing gear 缩写LDG 主轮main wheel 前轮nose wheel 测试test 通电测试power-on test 安装测试test for installation 操作测试operational test 系统测试test for system 正常normal 或OK 异常abnormal 在空中in flight 在地面on ground
首先请尝试完成学习情境1：餐饮服务。为了方便你掌握本学习情境容，我们又将本学习情境分为六个子学习情境及其具体的任务： Model 1: Table Reservation 用餐预订服务 Model 2: Receiving the Guest in the Restaurant 接待客人用餐 Model 3: Taking orders 点菜 Model 4 Serving Dishes 上菜 Model 5 Serving at the Coffee Bar 咖啡吧服务 Model 6 Pay the bill 付账 Model 1:Table Reservation 用餐预订服务 技能要点 *1. When the guests ask you to reserve for him ,you must pay mor attention to ask him to the table or private room. 当客人要求你为他订餐时，要注意询问他是要订餐台还是要包间。 *2. Ask the guest about the information of the table reservation: 从客人那里获得下列用餐信息： The number of the persons. Atable in the lobby or a private room is needed by the guests. The demands for the table or the private room. The time of arrival. Under whose name the reservation is made. The contact telephone number or the room number. 就餐人数;客人需订餐厅大堂的餐台还是包间；对餐台还是包间的要求；到达时间；以谁的名字订餐；联系或房号。 *3. Confirm. 确认。 *4. Express your expectation to the guests. 表达对客人的期盼。 用餐预订行业实用句 *1. 查看座位 Just a moment, please. I’ll check the availability for you.
UNIT 1 Engine Failure 发动机故障 PART 1 Phraseology 专业术语 1.engine trouble (failure) 发动机故障 2.engine shutdown 发动机停车 3.to overheat, to over-temp 超温 4.engine flame out 发动机熄火，停车 5.engine runs smoothly 发动机工作稳定 6.engine runs rough 发动机工作不稳 7.engine is low on power 发动机马力低（马力上不去） 8.engine surge 发动机喘振 9.thrust reversers 反喷装置 10.bird,water ingestion 发动机吸进了鸟和水 11.vibration 振动 12.aborted engine start 发动机起动中断 13.loss of all engines 全部发动机停车(失效) 14.engine fire, severe damage or separation 发动机着火严重损失或分离 15.engine inflight start 发动机空中起动 16.stalled engine 失速的发动机 PART 2 Examples 实用例句 1.Request priority landing at Fuzhou Airport due to engine failure. 由于发动机失效，我们请求在福州优先落地。 2.Engine No.2 is overheating, probably due to bird ingestion on take-off,
航空地面服务人员实用英语A: airplane飞机 | airport机场 | airliner班机 | airline航空公司 airport terminal机场候机楼 | airport fee机场费进站 | arrivals（进港、到达） arriving from来自------ | 航空公司汽车服务处 airline coach service actual time实际时间 | aircraft crew、air crew机务人员 | airport bus机场巴士 air hostess、stewardess空中小姐 | air terminal航空集散站 air-sickness bag晕机袋 | air terminal候机室 | armrest扶手 arrival time到达时间 | B: baggage cart行李车 |
bus; coach service公共汽车 | boarding登机 | bank银行 boarding pass(card)登机牌 | bar酒吧 | Business Class商务客舱 baggage claim area行李领取处 | by air、by plane乘飞机 baggage claim area行李认领处| baggage insurance行李保险baggage clerk, redcap行李搬运员 | boarding check登机牌 C: carrier乘运人（公司）| class(fare basis) 座舱等级 | customs海关 check-in登机手续 | cash付款处 | coach pick-u point大轿车乘车点 car hire旅客自己驾车 | coffee shop咖啡馆 | checked baggage托运的行李
美联英语提供：美联英语：关于售后服务的常用英语情景对话 小编给你一个美联英语官方试听课申请链接：https://www.doczj.com/doc/31944499.html,/?tid=16-73374-0 I understand why you're upset, sir. 先生，我明白您为什么恼火。 I understand why you're upset, sir. 先生，我明白您为什么恼火。 Well then, do something about it! 那好，想想办法吧！ I am very sorry, sir. But， at the moment, there is really nothing I can do. As soon as my su pervisor comes in，I will contact you. 非常抱歉，先生。可这会儿我的确无能为力。我的上级一来，我立刻就跟您联系。 I'm sorry to give you so much trouble. 抱歉给您添了这么多麻烦。 I realize that we've started off badly, but I think you'll be pleas ed with the refinished work. 我知道我们开头开得不好,但我想我们的返工结果会使您满意的。 I expected a better standard. 我原以为水平会比这高。 I realize that we've started off badly, but I think you'll be pleas ed with the refinished work. 我知道我们开头开得不好，但我想我们的返工结果会使您满意的。
A: airplane飞机| airport机场| airliner班机| airline航空公司airport terminal机场候机楼| airport fee机场费进站| arrivals（进港。到达） arriving from来自------ | 航空公司汽车服务处airline coach service actual time实际时间| aircraft crew、air crew机务人员| airport bus机场巴士 air hostess、stewardess空中小姐| air terminal航空集散站air-sickness bag晕机袋| air terminal候机室| armrest 扶手arrival time到达时间| B: baggage cart行李车| bus; coach service公共汽车| boarding登机| bank银行boarding pass(card)登机牌| bar酒吧| Business Class商务客舱baggage claim area行李领取处| by air、by plane乘飞机 baggage claim area行李认领处| baggage insurance行李保险 baggage clerk, redcap行李搬运员| boarding check登机牌 C: carrier乘运人（公司）| class(fare basis) 座舱等级| customs海关check-in登机手续| cash付款处| coach pick-u point大轿车乘车点 car hire旅客自己驾车| coffee shop 咖啡馆| checked baggage托运的行李 currency declaration货币申报| customs service area海关申报处 Can I put my baggage here?我能将手提行李放在这儿吗？ Could you change my seat, please?是否可替我更换座位？ Could you tell me how to fill？请告诉我如何填写这张表格？ check in办理登机手续| checkout办理离开手续| channel通道certificate of vaccination预防接种证书| customs formalities报关单 customs declaration form报关单| customs procedure海关手续 civil、interior国内| Could u please repeat that?请求对方再说一次currency exchange shop外币兑换店| carry-on baggage随身行李 D: domestic airport国内机场| date 起飞日期| domestic departure国内航班出站 duty-free免税店| departure lounge候机室| departure to前往------ | delayed延误 departure time起飞时间| downstairs 由此下楼| departures出站、出港、离开 Domestic Flight | Do you have anything to declare?国内班机您有任何东西要申报吗？ Do you have Chinese Newspaper?你有中文报纸吗？| dutiable articles税物件 delay航班误点| departure time起飞时间| Dialogue对话 E: exit出口机票| endorsement/restrictions指限定条件| Economy Class经济舱 Excuse me, where is the baggage claim area?对不起，哪里是行李提领区？earplug耳塞| eye-mask 眼罩| emergency exit紧急出口| exchange rate汇率 F: flight no航班号| from起点城市| FLT No(flight number)航班号 First Class头等舱| Flight Number班机号码| flight schedule航班时间表first class 一等舱 G: gate ;departure gate登机口| greeting arriving迎宾处| goods to declare报关物品 H: hotel;reservation订旅馆| How much is airfare?机票多少钱？ How much longer does it take to get to Honolulu ?还要多久到达檀香山？How long are you going to stay in America?您要在美国待多久？
2016－2017学年第一学期期末考试 《民航客舱服务实用英语》试卷(A) （时间90分钟满分100分） （适用于领航专业学生） 一、短语测试（10分，每题分） 1.海关规定 11.中转旅客 2.信用卡 12.摆渡车 3.胸口疼 13.安全措施 4.受伤区 14.咨询台 5.客舱压力 15.入境表格 6.氧气瓶 16.移民检查 7.防冲撞姿态 17.私人物品8.迫降 18.到达大厅 9.联程航班 19.报关物品 10.备用航班 20.广播系统 二、实用句型测试（20分,每题1分）。 1.先生，您要购买免税商品吗 _______________________________________________________ 2.我将为您算出汇率。 _______________________________________________________ 3.您最好躺下休息。 _______________________________________________________ 4.不用担心，应对这种情况我训练有素。 _______________________________________________________ 5.您可以通过吞咽咀嚼糖果来减轻耳痛。 _______________________________________________________ 6.打扰了，厕所有人吗 ________________________________________________________ 7.为了您的安全，请保持做好，系好安全带。 ________________________________________________________ 8.我们机长已经决定紧急降落。 ________________________________________________________ 9.目前我们还没有得到确切的离港时间。 ________________________________________________________
航空地面服务人员实用英语分享（一） A: airplane飞机| airport机场| airliner班机| airline航空公司 airport terminal机场候机楼| airport fee机场费进站| arrivals（进港。到达）arriving from来自------ | 航空公司汽车服务处airline coach service actual time实际时间| aircraft crew、air crew机务人员| airport bus机场巴士 air hostess、stewardess空中小姐| air terminal航空集散站 air-sickness bag晕机袋| air terminal候机室| armrest扶手 arrival time到达时间| B: baggage cart行李车| bus; coach service公共汽车| boarding登机| bank银行boarding pass(card)登机牌| bar酒吧| Business Class商务客舱 baggage claim area行李领取处| by air、by plane乘飞机 baggage claim area行李认领处| baggage insurance行李保险 baggage clerk, redcap行李搬运员| boarding check登机牌 C: carrier乘运人（公司）| class(fare basis) 座舱等级| customs海关 check-in登机手续| cash付款处| coach pick-u point大轿车乘车点 car hire旅客自己驾车| coffee shop咖啡馆| checked baggage托运的行李currency declaration货币申报| customs service area海关申报处 Can I put my baggage here?我能将手提行李放在这儿吗？ Could you change my seat, please?是否可替我更换座位？ Could you tell me how to fill？请告诉我如何填写这张表格？ check in办理登机手续| checkout办理离开手续| channel通道 certificate of vaccination预防接种证书| customs formalities报关单 customs declaration form报关单| customs procedure海关手续 civil、interior国内| Could u please repeat that?请求对方再说一次 currency exchange shop外币兑换店| carry-on baggage随身行李 D: domestic airport国内机场| date起飞日期| domestic departure国内航班出站duty-free免税店| departure lounge候机室| departure to前往------ | delayed延误departure time起飞时间| downstairs由此下楼| departures出站、出港、离开Domestic Flight | Do you have anything to declare?国内班机您有任何东西要申报吗？Do you have Chinese Newspaper?你有中文报纸吗？| dutiable articles税物件 delay航班误点| departure time起飞时间| Dialogue对话 E: exit出口机票| endorsement/restrictions指限定条件| Economy Class经济舱Excuse me, where is the baggage claim area?对不起，哪里是行李提领区？ earplug耳塞| eye-mask 眼罩| emergency exit紧急出口| exchange rate汇率 F: flight no航班号| from起点城市| FL T No(flight number)航班号 First Class头等舱| Flight Number班机号码| flight schedule航班时间表 first class 一等舱
二十一个场景对话 目录 1、你有什么计划吗 (1) 2、这几天真是太打扰你了 (2) 3、英文问路指路 (3) 4、这位子有人坐吗 (4) 5、打电话预定餐厅位子 (5) 6、商务宴会中的英文点菜方式 (6) 7、At Breakfast 吃早餐 (8) 8、如何用英语买火车票 (10) 9、谈薪水必备英语口语 (11) 10、On a Bus 在公共汽车上 (13) 11、Asking Favors 求助 (14) 12、Making an Appointment 预约 (15) 13、Saying Goodbye 告别 (16) 14、Meeting old friends 老友重逢 (18) 15、Saying Thank You 道谢 (19) 16、介绍和开场白 (20) 17、Finding a Room 找住房 (22) 18、At a Hotel 在旅馆 (23) 19、The weather 天气 (24) 20、这里停车每小时多少钱 (25) 21、为什么突然要辞职呢 (26) 1、你有什么计划吗 Nancy：Have a nice weekend! 周末好！ Jerry：Thanks. You too! 谢谢！你也好！
Nancy：Do you have any plans 你有什么计划吗 Jerry：Well, my family's away and I can't afford to do much. What about you 嗯，我家里人都走了，我承受不起做太多的事。你呢 Nancy：Oh, I haven't decided what I'm going to do yet. 哦，我还没决定我要做什么呢。 2、这几天真是太打扰你了 John：Have you had a good time these past few days 这几天玩得怎么样啊 Lily：Yes. Kunming is really a beautiful place. 好极了。昆明这地方真漂亮。 John：Thank you. You're welcome here anytime you want. 谢谢夸奖。什么时候想来就过来玩儿。 Lily：I'm afraid I've been a bother these past few days. 这几天真是太打扰你了。 John：Don't mention it. You know, we're old friends. 别这么客气。咱俩都老朋友了。 Lily：Well. Please come to Beijing if you have time, and let me do the honors. 好。有时间的话，一定来北京玩儿，让我也尽尽地主之宜。
航空常用英语词语 A.1 航空器及其系统（aircraft and its system）A.1.1 航空器框架（aircraft structure）airframe机身 flight deck驾驶舱 wheel well轮舱 front (fore) part前部 rear (aft) part后部 port左舷（舵） starboard右舷（舵） inboard engine or inboards内侧发动机outboard engine or outboards外侧发动机 nose机头 belly机腹 skin蒙皮 outer shell外壳 rib翼肋 spar翼梁 stringer桁条 windscreen or windshield风挡 wing机翼
trailing edge机翼后缘 leading edge机翼前缘 wing tip翼尖 control surface操纵面 ailerons副翼 flaps (inboard flap, outboard flap, leading edge flaps)襟翼（内侧襟翼，外侧襟翼，前缘襟翼） spoilers (inboard\outboard spoiler) (spoiler down\up)阻力板，扰流板（、外侧扰流板）（扰流板放下、打开） airbrakes减速板（阻流板） slats缝翼 elevators (elevator control tab)升降舵（升降舵操纵片） rudder (rudder control tab)方向舵（方向舵操纵片） flap angle襟翼角 flap setting襟翼设定 full flap position全襟翼位置 flapless landing无襟翼着陆 landing gear起落架 stabilizer安定面 nose wheel起落架前轮 gear locked起落架锁定 wheel well起落架舱
航空机务常用英语大全 汇总 HUA system office room 【HUA16H-TTMS2A-HUAS8Q8-HUAH1688】
飞机 A/C（是aircraft 的英文缩写形式） 航前检查 preflight check 航后检查 postflight check 短停检查 transit check 定检 scheduled maintenance 发现 found或revealed（注：对已发生事情的描述常用过去式） 故障 trouble 或 failure 或 fault 失效 fail 或 malfunction 不工作 inoperative 缩写 INOP 工作不稳定 rough 工作稳定 smoothly 排故 troubleshooting 为了排故 for troubleshooting 不能fail to…或can’t 根据 refer 或 per to 或 according t o； 维护手册 AMM 更换 replaced 件号 part number 缩写P/N 时控件 time control part 拆下 removed 安装 installed 上件 part on 下件 part off 放行标准 DDG（是dispatch deviation g uide的英文缩写形式） 最低设备清单 MEL（是minimum equipmen t list的缩写形式） 同意放行 dispatch approved 或 release d 因为 due 或 because 因停场时间不足 due time short 没有备件 lack parts 或 no spare parts available 或 no parts in stock 待件 wait for parts 申请保留 apply for reservation 保留故障 defer defect 保留项目 defer item
【餐厅服务常用英语对话】餐厅服务员英语常用语 对话教学是整个小学阶段英语学习中必不可少的组成部分,对话贯穿于教材和教师教学及学生学习的始终。精心收集了餐厅服务常用英语对话，供大家欣赏学习! Hugh is ordering a meal in a restaurant 休正在餐厅点餐 a few moments later? (过了一会儿) Emma： one sparkling water 埃玛：一份带汽的矿泉水。 Hugh： Thanks very much 休：谢谢! Emma： Are you ready to order?
埃玛：您现在可以点菜吗? Hugh： Yeah I think I am actually. Could I just have the soup to start please. 休：是的，可以。请先给我来一份例汤，好吗——今日的例汤是什么? Emma： That's minestrone， is that all right sir? 埃玛：是意大利蔬菜汤，可以吗? Hugh： Yeah， that's fine， and for the main course could I have the chicken please? 休：可以。好的…至于主菜，请给我一份鸡肉，好吗? Emma： Chicken. 埃玛：…鸡肉…
Hugh： And just some vegetables and some boiled potatoes please 休：再来一点蔬菜和煮土豆。 Emma： Boiled potatoes， OK? 埃玛：…煮土豆。好的。 Hugh： Thanks very much. 休：谢谢! Emma： OK. 埃玛：好的。 A: What can I do for you, sir? 先生，您要来点什么? B: What have you got this morning? 今天早上你们这儿有什么?
空乘常用英语 乘客与飞机工作人员 international passenger 国际旅客 domestic passenger 国旅客 connecting passenger 转机旅客 transit passenger 过境旅客 stand-by 候补旅客 no-show 误机者 unaccompanied passenger 无人陪伴儿童 handicapped passenger 残疾旅客 departing passenger 出港旅客 arriving passenger 进港旅客 flight crew 机组人员 captain 机长 pilot 飞行员 copilot 副驾驶员 flight engineer 飞行机械师 stewardess/cabin attendant/air hostess 女乘务员/空中小姐steward 男乘务员 purser/chief attendant 乘务长 chief purser 主任乘务长
air crew 空勤人员 ground crew 地勤人员 ground service staff 地面服务人员 navigtor 领航员 Main Facilities in the Airport 机场主要设备 aerodrome/airport 飞机场 alternate airfield 备用机场 control tower 管制塔台 hangar 机库 fuel farm 油库 emergency service 急救站 localizer 航向信标台/定位信标 weather office 气象站 runway 跑道 taxiway 滑行道 parking bay 停车位置 maintenance area 维修区 terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦seeing-off deck 送客台
飞机上常用英语口语文件编码（008-TTIG-UTITD-GKBTT-PUUTI-WYTUI-8256）
飞机上常用英语口语（出示登机证予服务人员）Where is my seat 我的座位在那里 Beef, please.请给我牛肉。 Can I put my baggage here 我能将手提行李放在这儿吗 I feel cold(hot).我觉得有些冷(热)。 Could you change my seat, please 是否可替我更换座位 May I have a pillow and a blanket, please 请给我一个枕头和毛毯。 May I recline my seat 我是否可将座位向后倾倒（向后座的乘客说） Do you have any Chinese newspapers (magazines) 机上有中文报纸或杂志吗 May I somke
我是否可抽烟 feel a little sick, Can I have some medicine 我觉得有些不舒服，是否可给我一些药 What kind of drinks do you have 需要什么饮料吗 How much longer does it take to get to Honolulu 还有多久到达檀香山 What kind of drinks do you have 机上提供那些饮料 Will this flight get there on time 这班班机会准时到达吗 We have coffee, tea, juice, coke, beer and cocktails.咖啡、茶、果汁、可乐、啤酒和调酒。 I'm anxious about my connecting flight.我担心能否赶上转机班机。 Scotch and water, please.请给我加水威士忌。 Could you tell me how to fill in this form