Payment Terms in International Trade
?Payment terms
–They determine how and when the merchandise is paid for (支付条件)
–Merchandise: goods that are bought and sold in trade (货物)
Payment Terms in International Trade
?Traditional methods like cheques and drafts pose legal technical problems in processing, clearing and
enforcement
–Cheque: the American spelling is “check”
–Draft: also known as a bill of exchange
–Pose problems: create, give rise to problems
–Processing: going through the necessary procedures to decide whether the check or the draft is valid
–Clearing: the exchange of checks and bills and settling of accounts between different banks
–Enforcement: the act of making effective. Here it refers to the bank’s actual payment of the sum of money as ordered on the
check or the draft.
Currency Choice in Invoicing ?Invoicing
–The issuing of an invoice, a list of goods sold with the prices charge
?Choosing an invoicing currency involves comparing the amount of the invoice billed directly in domestic currency with the domestic currency equivalent of the amount of the invoice billed in foreign currency.
?Making a comparison is not a straightforward operation –An operation that can be done easily.
– A straightforward problem (easy to understand)
– a straightforward answer (honest )
?Since the payment will be made some time in the future, the spot rate cannot be used in making the comparison
because the spot rate can, and probably will, change in the meantime.
–Spot rate
?The rate used when currencies are exchanged for
immediate delivery.
?The rate used when currencies are bought and sold for
future delivery is called forward rate.
?The spot rate fluctuate from time to time. When a
transaction is made at forward rate, its payment will not be
affected by future fluctuations in exchange rates.
?If the buyer agrees to be billed in foreign currency, the amount he owes will be exposed to foreign exchange risk.
–If the buyer agrees to be billed: if the buyer agrees to be charged in foreign currency in the invoice
–Will be exposed to foreign exchange risk: will be subject to, will be running foreign exchange risk
–What is the risk? The risk lies in the appreciation of the
foreign currency at the time when payment is made. If
that is the case, the amount the buyer owes is more
valuable than before. That means the buyer pays more
for the merchandise.
?If the seller agrees to bill in foreign currency, the amount he receives will be exposed to foreign exchange risk.
–The risk lies in the depreciation of the foreign
currency when payment is made, which means a loss for the seller.
?One or the other is going to have to cover foreign exchange risk and they will both have recourse to the same financial intermediaries offering the same
products.
–One or the other: either the buyer or the seller
–To cover his foreign exchange risk: to protect himself against his foreign exchange risk
–To have recourse to: to seek help from
–The same financial intermediaries offering the same
products: here they refer to banks and foreign
currencies offered by banks.
?If market is completely efficient, the choice of the invoicing currency would be completely neutral
–Any currency chosen for invoicing would be neither in
favor of one party nor in disfavor of other
?In the first place, not all companies have access to the same financial products at the same prices, smaller companies are limited in the products they can use and often pay higher prices for the ones that are available to them.?Furthermore, rules and regulations imposed by the monetary and tax authorities can create barriers and supplementary costs
?Often pay higher prices for the ones
–Pay higher prices to buy the foreign currencies. This
is because the bank’s buying rate is lower than the
middle rate of exchange and the selling rate is higher than the middle rate.
?Rules and regulations imposed by the monetary and tax authorities
–Referring to foreign exchange control, import tariff, etc ?Supplementary costs
–Costs other than the prime cost, which is the price of
buying the merchandize
?Finally, all companies are not equally endowed with the knowledge and expertise to deal with the problems associated with foreign exchange transactions. Thus companies with the required know-how can offer the financial service of billing in their clients’ domestic currency along with the merchandise they are selling and make a profit on both ends.
?All companies are not equally endowed with the knowledge
–All companies do not naturally have equal
possession of knowledge
?Make a profit on both ends
–Make a profit in both cases, both in selling the merchandise and in billing in their clients’
domestic currency
?There can also be a speculative element involved in pricing and billing in foreign currency.
–Speculative: Buy in low, sell in high
? A word of caution is in order
–Now it is appropriate to give a word of caution
?Most corporate treasurer agree that multicurrency invoicing should exclude exotic currencies with narrow markets where financial services are costly or non-
existent.
–Corporate treasure
–Exotic currencies: Unusual foreign currencies
Question
?Invoicing is one of the most important elements in an international business transaction. What problems are encountered in choosing an invoicing currency?
?Would invoicing currency be completely neutral?
Methods of making payments
?Credit card
–A small plastic card with the name of the card, card number,
and the signature and photo of the cardholder. Although credit cards are not officially considered money, they do function as
a medium of exchange, and a convenient one—except they
are more expensive. Banks and other institutions that issue
credit cards charge cardholders an annual fee for using the
cards. In addition, a considerable interest charge is imposed
on bills that are not paid within a specified time.
–Some credit cards like Visa, Mastercard, and American
Express, can be used worldwide.
?Bank transfer
–Money transferred from one bank to another. This is
actually done by transferring accounts between banks ?In a bank transfer, the importer instructs his bank to debit his account and credit the exporter’s account at the exporter’s bank.
–To put the sum of money on the debit side of his
account and put the same sum on the credit side of
exporter’s account
?The transfer is made by telex, or SWIFT, which guarantees its speedy execution.
–SWIFT: It stands for Society for Worldwide
Interbank Financial Telecommunications,
headquartered in Brussels. SWIFT is an
international message transfer system owned and operated by more than 2000 member
banks
?The disadvantage of a bank transfer is that it is generated at the initiative of importer and exporter has no guarantee in the case of non-payment.
–It is produced by the importer at his own initiative.
The importer has the initiative in producing the
bank transfer. He is in the position to decide
whether to make the bank transfer or not
?Cheques are another instrument generated at the initiative of the importer.
?However, they are not rapid at all.
–First of all, they have to be sent, which takes time, and
could get lost in the mail.
–Furthermore, banks credit foreign cheques only after a
long delay due to difficulties in processing and clearing
them
?Banks credit foreign cheques
?Banks believe they are valid and honor them
关于商务英语的情景对话 对代理请求的回应 401. As the volume of business concluded by you is not big enough, we won t consider the question of agency. 鉴于贵方去年成交的数额不大我方不会考虑代理的问题。 402. We think it premature for us to discuss the question of agency at present stage. 我方认为现阶段讨论代理的问题对我方来说还为时过早。 403. The time is not yet mature to discussion of agency. 讨论代理的时间还不成熟。 404. We would like to say that this initial stage contract between us, both side do not understand each other very well, so there seems to be no sufficient bases for us to negotiate agency. 我方想要说的是在我们履行合同的初期双方的相互了解还不够因此我们讨论代理的条件还不太具备。 405. I am afraid that this is not good time yet to push the sales of our product in your market. 恐怕现在还不是在贵方市场上推销我方产品的时机。
406. We do not think the time is right for the discussion of the question of e_clusive agency. 我们认为讨论独家代理问题的时机尚不成熟。 407. We regret to say that since there is so far no transaction concluded between us, we have to decline your quest for agency. 由于我们双方迄今未成达任何交易很遗憾我方不得不拒绝贵方申请代理的要求。 408. The question of agency is still under consideration and we hope you will continue your effort to push the sale of our product at present stage. 代理的问题还在考虑中我方希望在现阶段贵方还要继续努力推销我方的产品。 409. We shall not consider pointing you as our sole agent until your sales record justify our doing so. 待你们的销售成绩足以表明可以委托你方独家代理时我们才会考虑此事。 410. Shall we discuss the matter of agency when your market condition turns better 我们是否等到中方市场情况好转时再来谈代理的事情好吗 代理条件和要求
商务英语情景对话 A: seller B: buyer A: Hello, welcome to XX company, I’m the (职位). These are my Colleague , Miss … and Miss …. B: Hi, nice to meet you. I’m the (职位)，from XX company,(城市，国家) A: Nice to see you, too. Here is our catalogue for your reference. Is there anything particular you’re interested in? B: Well, I’m interested in your golden delicious apple. A: You have a good judgment. Golden delicious apple is famous as its first class quality, rich juice, and sweet sour taste. It’s also produced from Shandong province which has a good reputation of apples. B: well, I’m very impressed .May I have some idea of your price? A: Sure, USD 2000 per ton, CIF Newyork.(
B: Your price for golden delicious apple at USD 2000 per ton is on the high side, I can’t accept it. A: You must be aware that the price of golden delicious apple has been increasing since last year. It is fixed according to the upward trend in the international market price. B: But your price is much higher than the market price .Thailand gives a much lower price. A: The quality of this kind of golden delicious apple is much better. I can quote you on apple of quality and the price will definitely be lower. Our price varies according to the quality. B: What i mean is that your price is higher than of the same quality .It will be hard for us to persuade our clients to accept such a price .And as I known, many suppliers are in fact cutting the price trying to get a large market share. A: But our product can deal with the competition .You can see that we have already got many orders and more are coming. It shows that our product and price are acceptable
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position.
In this part each candidate’s task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief notes. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose. General procedure A choice of three different topics One minute preparation while making notes A/B starts with the other listening---one minute Question asked 1. Customer relation: the importance of offering incentives to customers Offering incentives to customers can help you to strengthen your customer base and enhance customer loyalty. If you offer incentives such as vouchers, complementary tickets, miles, gifts in the promotion or sales, you will attractive more customers and get them buy your products or services. At the same time the image of your company will be improved and your brands are more likely to be known by customers. 2. Product promotion: how to ensure that products are promoted effectively at international trade fairs You should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially foreign clients. You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, high-definition screen can help you demonstrate the quality, function and specification of your products. You should design your show room and stand carefully to attract more customers. Your stand should be put up at an obvious place so that every customer can get an easy access to your products. 3. How to reduce labor turnover rates In order to reduce labor turnover rates we must take the following effective measures: Set up a clear staff appraisal process to make sure that the performance of every staff can be evaluated openly and honestly and their promotion is based on their contribution to the company. Thus no one will complaint about unfair promotion which once forced some of your staff to leave their jobs.
目录 Day today Office日常事务 1 Faxes传真 2 Telephone Calls电话 3 Making Telephone Appointments电话预约 4 Memos备忘录 5 Business Correspondence商业信函 6 Placing an Order下订单 Office Talk办公室谈话 7 Coworkers同事 8 Bosses老板 9 Brainstorming集体讨论 10 Commuting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行 12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户 18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂 Business Communization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天 22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判 25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工 Meetings and Interviews会议和面谈 35 Executing Meetings开会 36 Performance Reviews业绩评估 37 Agendas会议议程 38 Making Requests提出要求 Presentations业务陈述 39 Preparation and Developing Your Topic准备和展话题 40 Introductions and Beginnings介绍和开头 41 Making Transitions in the Present ation陈述中的过渡 42 Conclusions结论 提问阶段Data数据处理 44 Trends趋势 45 Systems制度 46 Scheduling日程安排 47 SWOT An山sis态势分析 48 Statistical Reports数据统计报告 Technology技术 49 Ema il电子邮件 50 Computer Technology计算机技术 51 Running an Inte rn et Business网上做生意 52 Electronic Gadgets数码产品 53 Web based Marketing网上营销 Financial Topics财务话题 54 Costing成本
商务英语场景对话 Ms. Anna ，Jack（Dialogue 1），Merry ，Jack（Dialogue2），Shelley ，Ms.Vivian，Mr.Jackson. Dialogue 1 Ms. Anna：Hello，this is Batina Fation Company，Kelley Anna speaking. Jack:Hello，this is jack from James Trading Company.May I speak to Ms.Shelley. Ms. Anna：Oh,I am afraid she is not here now.She has went to Shanghai on business yesterday. Jack:Oh,it is a pity,When will she come back? Ms. Anna：Maybe tomorrow.Would you like to leave a message to her? Jack:Ok,Iam Jack Robin, J a c k R o b I n,from James Trading Company.Our company wants to promote two monthly sportswears to your Company.Including men’s and women’s clothes.I’d like to talk with Ms.Sheylley face to face. Ms. Anna：Ok. Jack Robin, from James Trading Company.I will pass on your message to Ms Shelley. Jack:Great,it’s very kind of you,I will keep waiting for the response.Goodbye Mr. Smith. Ms. Anna：Goodbye!
商务英语口语情景对话 大全 集团标准化办公室：[VV986T-J682P28-JP266L8-68PNN]
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience.我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challengeand work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position. 在讨论薪水前.我需要更多了解这份工作.或者你可以告诉我这个职位的预算报酬是多少. A: 3000, with raises after the half yearing to your competence. 起薪是每月3000元。半年后会根据你的表现增加薪水。 B: Well, I think it's acceptable and I really like the job. 我觉得可以接受。我真的喜欢这份工作。我什么时候能得知结果呢 A: Do you have any other questions 我们会在7月初通知你我们的最终决定。你还有别的问题吗
新产品推荐 林先生:These are our new models. 这些是我们的新产品. 李小姐: What are their strong points? 有什么优点? 林先生: There's a lot to be said for them. In the first place.they are more durable than any similar ones on the market. 优点很多.首先.它们比市场上任何类似产品更耐用. 李小姐: Why does it take longer to wear out than the others? 为什么它比其他产品耐用呢? 林先生: The yarn is carefully selected for quality and woven very tightly in this fabric. 这纱的质量是经过精心挑选的.而且质地织得很紧密. 李小姐: Can you leave these samples with us? 可以把样品留下来吗? 林先生: How long do you want to keep them? 你要留多久? 李小姐: About three days. 大约三天. 林先生:
That's all right 好吧 In the telephone Daisy: Is Tom there? Tom 在吗? Gates: He’s not here right now. 他现在不在这里 Daisy: Do you know when he will be back? 你知道他什么时候会回来吗? Gates: He should be back in 20 minutes. 他应该二十分钟内会回来。 Daisy: Can I leave a message? 我可以留个话? Gates: Yes. Go ahead, please. 可以, 请继续。 Daisy: When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?
介绍篇： 1）A：I d o n't b e l i e v e w e'v e m e t. B：N o,I d o n't t h i n k w e h a v e. A：M y n a m e i s C h e n S u n g-l i m. B：H o w d o y o u d o?M y n a m e i s F r e d S m i t h. A：我们以前没有见过吧？ B：我想没有。 A：我叫陈松林。 B：您好，我是弗雷德·史蜜斯。 2）A：H e r e's m y n a m e c a r d.
B：A n d h e r e's m i n e. A：I t's n i c e t o f i n a l l y m e e t y o u. B：A n d I'm g l a d t o m e e t y o u,t o o. A：这是我的名片。 B：这是我的。 A：很高兴终于与你见面了。 B：我也很高兴见到你。3）A：I s t h a t t h e o f f i c e m a n a g e r o v e r t h e r e？ B：Y e s,i t i s，A：I h a v e n't m e t h i m y e t.
B：I'l l i n t r o d u c e h i m t o y o u. A：在那边的那位是经理吧？ B：是啊。 A：我还没见过他。 B：那么，我来介绍你认识。 4）A：D o y o u h a v e a c a l l i n g c a r d？ B：Y e s,r i g h t h e r e. A：H e r e's o n e o f m i n e. B：T h a n k s. A：您有名片吗？ B：有的，就在这儿。
一、贸易准备及策略Trade preparing and Method Unit 1 约会安排Appointment 焦点句型 希望见面时 ◆I’d like to make an appointment to see you . 我想约个时间见您。 ◆I’d like to come and see you. 我想去见您。 ◆Would it be possible for me to talk to you in person about that? 我能不能和你本人谈 谈那件事？ ◆I’d like to see you at your earliest possible convenience. 如果方便的话，我想尽早去见 您。 ◆Could we get together and discuss it a little more? 我们能不能聚在一起，再讨论一下 这件事。 ◆Could we meet and discuss the matter in a little more detail? 我们能不能碰个面，再讨 论一下这件事的细节。 ◆I wonder if it would be possible for us to meet at your earliest convenience and discuss the matter in a little more detail. 如果方便的话，我们能否尽早和您见面，再讨论一 下这件事的细节。 ◆Could I see Mr. Green sometime this week？我能不能在这个礼拜的某个时候见见格 林先生？ ◆Should I visit you, or would you like to come over here and see our setup? 是我去拜访 您，还是您到这里来看看我们的机械装置？ ◆Would you like to come to my office? 您要不要来我的办公室？ 询问对方方便的时间 ◆What time would be convenient for you ? 什么时候您方便呢？ ◆When is it convenient for you？什么时候您方便呢？ ◆When would it be most convenient for you? 什么时候您方便呢？ ◆When can we meet to talk? 我们什么时候见面谈一谈？ 陈述方便与不方便的时候 ◆Please call on me when it is convenient for you. 请在您方便的时候来找我。 ◆Please call on me anytime suits you. 请在任何您方便的时候来找我。 ◆Any time you say. 您说什么时候都方便。 ◆Any time between three and five. 3点到5点之间的任何时间都可以。 ◆I’m free after three o’clock. 3点以后，我就有空了。 ◆I’ll be out of town tomorrow, but almost anytime after that would be fine time with me. 明天我将出城到外地去，不过之后的任何时间，我几乎都方便。 ◆I’m afraid I’m busy all day tomorrow. 恐怕明天一天我都很忙。 ◆I’m excepting some visitors tomorrow morning. 明天早上我要等几个访客来。 ◆I’m sorry, I have an appointment. 抱歉，我有个约会。 约定拜访时间 ◆I’d like to meet you at three o’clock in the afternoon. 我想下午3点的时候跟您见面。 ◆I’d like to see you tomorrow if you have time. 如果您有时间，我想明天去见您。 ◆How about tomorrow at ten? 明天十点怎么样？ ◆How about the day after tomorrow? 后天怎么样？
商务英语情景对话：Punctuality “商务英语”是商务和英语的结合，商务英语交流总是带着一定的目的并要达成一定的结果。因此演练一下商务英语情景对话很有必要。今天凯撒国际英语的小编就带给大家一些商务英语会谈常见的情景对话，这样让你在职场中的任何情况都能应对自如，表现越来越出色。 Ann: 陈豪在美国公司已经工作了一段时间。今天老板要找他谈话。老板找谈话会有什么事呢？陈豪心里有点不安，所以急着去请教美籍华人Mary。 (Office ambience) 陈：(很着急地)Hey, Mary，快，我有事问你。 M：What's the matter? 陈: 老板的秘书通知我老板过一会要找我谈话，可说的话我没听懂，说是为了什么punc...punc... 那个词我不知道... M: Punctual? 陈：对，有点像，不过那个词最后的音好像是什么ty 来了。 M：Punctuality? 陈：Yes, yes. Punctuality. Punctuality是什么意思呀？哟，不好了，时间到了，我得去了。 (Sound of knocking on the door; opening the door) Mr. Jones: Mr. Chen, it has been brought to my attention that you are frequently late for meetings. I want you to know that punctuality is important in American business and in our company too. C: Sorry, Mr. Jones, I am not sure I understand. What exactly do you mean by punc... punctuality? Mr. Jones: Punctuality simply means being on time. If a meeting is scheduled for one o'clock, everyone is expected to be in the meeting room and ready to start. C: (自语：噢，开会要准时！) Mr. Jones, now I understand. I'll be on time for meetings from now on. Ms. Jones: Good. (Sound of pushing chairs and walking) M: 嗨，陈豪，刚才我要告诉你punctuality就是准时，你匆忙走了，大概没有听见。哎，老板找你干什么呀？ C：他批评我开会不准时。他不懂，可我又没法和老板争。你知道有的时候我专心工作忘了时间！ M. 那不行，上星期开会讨论财务，可数据全在你手上。你不到，会没法开。There's no way to have the meeting without you，所以你浪费了大家的时间。Being late is a sign of disrespect。 C: 我不是有意没礼貌，有的时候是没法控制的。那天我刚要去开会，电话铃响了。 M：That's simple. Don't answer it。打电话的人要是有重要事情他会留言。你开完会可以打回电。
商务英语情景对话100主题-真正完整版
Day today Office日常事务 1 Faxes传真 2 Telephone Calls电话 3 Making Telephone Appointments电话预约 4 Memos备忘录 5 Business Correspondence商业信函 6 Placing an Order下订单 Office Talk办公室谈话 7 Coworkers同事 8 Bosses老板 9 Brainstorming集体讨论 10 Commuting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行 12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户
18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂 Business Communization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天 22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判 25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认 29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工 Meetings and Interviews会议和面谈
商务英语口语情景对话 大全 -CAL-FENGHAI.-(YICAI)-Company One1
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, Mr.Wu.非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience.我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company? B:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that? 有时候我们工作很忙。需要加班。你觉得如何? B: That's all right. But could you tell me how often and how many hours I should work overtime? 没关系。你能告诉我加班的频率和时间长度吗? A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations? 你期望多少薪水? B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position. 在讨论薪水前.我需要更多了解这份工作.或者你可以告诉我这个职位的预算报酬是多少. A: 3000, with raises after the half year according to your competence. 起薪是每月3000元。半年后会根据你的表现增加薪水。 B: Well, I think it's acceptable and I really like the job. 我觉得可以接受。我真的喜欢这份工作。我什么时候能得知结果呢? A: Do you have any other questions? 我们会在7月初通知你我们的最终决定。你还有别的问题吗?